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Medical Guardian

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9.1

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Saralee Motley Vincennes, IN

They recommended this to me when I was in rehab. I wear the necklace because I can take it anywhere with me at any time. I had an incident where I was extremely dizzy and could no longer stand, I ended up receiving help right away after using it. It works quickly and efficiently.

5 years ago

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Sharon Faith Scott Corpus Christi, TX

I have tried a couple of medical devices and they all have done a pretty good job, but Medical Guardian just works better for me. My balance is not as good so I occasionally fall, but having Medical Guardian they were able to get someone out here quick. I've been very pleased with it.

5 years ago

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Heshmat Shirani

I didn't really know about them until they contacted me. I studied their company and what services they offered. It sounded too good to pass so I decided to go with them. The staff are always asking if I'm alright and call to check up on me. It's an excellent device and they help me with any difficulties I might have.

5 years ago

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Ann Maguire Bensalem, PA

The advertisement that I saw caught my attention and I know I needed this. I like that I can bring it with me wherever I go. I am satisfied with medical guardian as my life alert. I expect to continue to be satisfied with it.

5 years ago

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anonymous Albuquerque, NM

It had what I needed and the price was fairly competitive. The setup was easy and I don't have to charge it. Thank goodness I've never had to use it, but I've tested it a few times to make sure it's working. They seem courteous and are always looking to be helpful.

5 years ago

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Maureen C. Maguire Baltimore, MD

I have been in a hospital and the visiting nurse told me I should consider some kind of appliance. So I looked online, looked at everything and decided that Medical Guardian had the most on what I wanted. I wear it all the time. They're always right there for me. I think the medical device is great.

5 years ago

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Judy Webster Milwaukee, WI

It was a combination of the services and price that was right for me. It fitted all of my needs and the staff is very knowledgeable and courteous. Thankfully I've never had to use it. Any questions I have or anytime I do tests they've been very helpful. I like the look of it and the ease of handling it.

5 years ago

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Anonymous Ocean City, MD

My parents are elderly and I'm not here all the time, so we needed to have some kind of support system and to have immediate contact. They haven't had to use it as of yet, but they've had it for two years now which we're very lucky. Medical Guardian calls them to check up and to see if they're alright that everything is working. It gives them a feeling of comfort knowing that everything works.

5 years ago

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Brenda Wall Collinsville, VA

My children decided to get Medical Guardian for me. I wear it everyday, in the morning and take it off when I go to bed and put it in it's charger. I need it since I do fall a lot I like Medical Guardian, but you have to watch out since it's very sensitive.

5 years ago

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Alice Yong

I found Medical Guardian while researching online. I've haven't really used it yet, but we tested it and it works just fine. They're very responsive and I think they're pretty friendly overall. They have excellent customer service.

5 years ago

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Terryanne Kearns Glendale, CA

It's very easy to use and simple. I wear it all day and I would just like to be able to change the chain on the necklace since it gets dirty. I'd like to change it out for a chance to wash it. They're very patient and clear on answering my questions.

5 years ago

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Anonymous Miami, FL

We've research the best we could and we thought that Medical Guardian would be the best one. I've never had to use it only tests, thank goodness. I wear it all the time especially at night because it relieves that fear that anything might happen in the night. Whenever I test the device, I immediately get a response. That's really good to know.

5 years ago

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Anonymous Arkansas City, KS

I decided to get Medical Guardian after seeing the ratings and comparing different ones. It's for my mother and she need it ever since she fell and couldn't get up. They advertised on how they could take care for their patients.

5 years ago

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Marjorie And Stewart Field Watkins Glen, NY

It was the first one I contacted to receive information about, they had a special offer and I accepted it. So far we haven't used it other than to test it. They have an excellent support system. They're always there when you need them and I've never had a time when they weren't there. They pick up fast and answer all your questions.

5 years ago

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Anonymous

I looked it up online and I thought they provided a great price. We haven't used it yet. We've only called maybe twice and they've always been prompt and courteous. He wears the necklace everyday and we also like the lock box. It's a good feature to have.

5 years ago

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Richard Anderson

The price range was good, very economical. My father wears it on his wrists whether it's on the shower or around the house. One thing I do wish they did is contact me to let me know whenever Medical Guardian is going off. I'd like to know if they're going to take him the hospital or not.

5 years ago

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Reply from Medical Guardian

Thank you for reaching out regarding your father's account. We're happy that your overall experience with Medical Guardian has been a positive one. Regarding your request to be contacted when an emergency is occurring, we can have you added to his emergency contact call list if that has not already been done. So we can help you out with this request, would you be willing to help us locate your father's account? Any information shared in your response will not be posted publicly. If you could provide us with his full name, address and phone number, we will reach back out. Thanks again for reaching out and we hope you have a lovely day!

Jun. 1st, 2018

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Anonymous

The deciding factor on getting Medical guardian was the economical price. I've used it several times to call the medics. They've stayed with me and they didn't abandon me until the Medic's come. I like that the wristband can tell me the time, date and temperature.

5 years ago

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Dolly Joiner

I've never had a particular reason to call. I found the and decided to go with medical guardian for the offer they have. My pendant is light weight and isn't too big, but perhaps a better chain would be better. I feel confident that if I should fall out alone, I know that somebody will be there to come get me.

5 years ago

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Dennis Garrett

This was the best one I could find and so I went with it. I've never had to use it, but I have it with me all the time. I'm wearing the wristband on right now. I do checkups all the time and I don't call them, they go ahead and call me to make sure that everything is okay.

5 years ago

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Mary Wagner

My son bought Medical Guardian for me. The only time I've used it was just for a checkup. I pressed the button and had hoped to be contacted within 4 to 5 minutes, but I an instant response and things were taken care of immediately.

5 years ago

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Mildred Bixel

It was for my mother. They were very considerate and understanding if she accidentally hit the button or it goes off. I like that it has detection so if she falls and isn't able to press the button, it would activate regardless. So that's what really like.

5 years ago

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MM

My children are the ones that made the decision for me. They made the arrangements to get me Medical Guardian. Fortunately I haven't had to use it. I've had a few times it's went off by accident. They call me to know that if everything is okay.

5 years ago

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Wanda Orr

I needed to have a medical device that was reliable because my daughter works twelve hours shifts so I'm by myself for most hours. I've never had to use it, but I have had some false alarms. The staff are very alert and always ask me if I'm alright before they hang up. I've very satisfied with Medical Guardian.

5 years ago

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Anonymous

You know I've sent my wrist watch back and they haven't given me my money back. So far I haven't had to use it, but I'm happy I can wear it as a necklace. It's very easy to use and if I do have a problem all I have to do if push a button.

5 years ago

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Mary L Callahan

I called in to learn more about it and talked with a representative and I liked what they said. I've only had to use when I felt I couldn't get up and they were able to get me the help I needed. Any questions I had they were able to help me out.

5 years ago

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Mary Myers

Well I looked at all of them and we're at the age where we should be looking out for ourselves, for our family. I like what services they offer. I'm very happy with it. Every female adult needs this. It certainly works out and you get the medical attention you need.

5 years ago

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Anonymous

The representative I've talked too answered all my questions and gave me all the information I need to make up my mind. I fortunately have never used it. I have no problems with the device or service. I've found it very comfortable wearing it.

5 years ago

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Delores Vassallo

We saw it on the AARP and it was highly rated. We've seen the ratings and the customer service was great. They were very friendly with all the questions as of far. Very knowledgeable indeed. Whatever it took, they were able to answer any questions I had.

5 years ago

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Carol Carraway

A representative called me and I truly felt like it sounded right for me. I haven't used it. I would rather have something else than the necklace and wristband though. Though I don't really need it as much since I'm living with my daughter now.

5 years ago

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Wanda Zulch

I bought it for my mother and she hasn't really used it. It's just there for safe guarding. It's the ease of use in which I decided to get it. The set up was pretty easy and the only interaction I've had with customer service.

5 years ago

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Deann Pilch

We decided to go with Medical Guardian since they offer a complete wireless device that works. Anywhere that there's service of course. I haven't had to use it, I just wear it. The representatives and staff at Medical Guardian are very friendly and responsive. I like the size of it, it's not too bulky or too large.

5 years ago

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Ruth Schottman

Whenever I use it, I've gotten a response. I haven't used it but I've tried it out for when I was country skiing by myself to make sure it works. They always respond, they sound friendly and polite. It's worked satisfactorily when I've tried it out.

5 years ago

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Barbara Gay

I had another company before and I just wanted to check on some others to see if there was anything better. In the end I switched to Medical Guardian. I take it with me when I go out and put it back on its charger when I return. I call in every so often just to test it. It doesn't seem to have any problems.

5 years ago

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Chuck Harris

I answered an advertisement online and I received information on it. I wear it every day, I've fallen twice this year so I decided to get something to feel more secured. I've tried it in different areas to test the range it covers. Medical Guardian treats you well. Though I don't like how much it costs since I'm on a strict budget.

5 years ago

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Marlyis Nicoletti

I looked online and decided to try it. What the website said of the company convinced me. My mother is the one who uses it. She lives downstairs from me and uses it when my wife leaves. So all she'll need to do if she needs help is just push a button.

5 years ago

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William Holmes

I looked it up on the internet and it's rated pretty high so I decided to get one. My husband has had a stroke in the past so that's why we have Medical Guardian. The customer support answers right away and within ten minutes we get the help we need. I haven't had any problems.

5 years ago

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MN

Well I needed something. I'm in an assisted care home and you have your call buttons in the room, but I kept falling so much and I would never be near those buttons. In one incident I fell on the patio and I just pressed the button and help would be on it's way.

5 years ago

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Anonymous

I seen advertisements for it and one of our family members grandmother has one. So she had some experience on it. The watch my mother wears did break and when I called them, they've sent her a free replacement right away. It's not very comfortable to wear.

5 years ago

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Anonymous Forest Hill, MD

I saw an advertisement on an article for Medical Guardian. I haven't used it, but I wear the watch all the time in the shower. When I called to check the device it does take a minute or two, perhaps even longer. That does make me concern. My concern is that if I were to have a medical emergency that it might take a long time for help to arrive.

5 years ago

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Reply from Medical Guardian

Thank you for the feedback. Regarding response times for your device, we would like to look more closely at your situation given what you detailed. Would you be willing to help us locate your account? Any information shared in your response will not be posted publicly. If you could provide us with your full name, address and phone number, we will be in touch to troubleshoot. Have a great day!

May. 29th, 2018

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Anonymous The Colony, TX

After talking to a customer service representative, I decided to get it. Thank goodness I've never had to use it. I have pushed the button a couple of times by accident, but thankfully I've never used it for an emergency. I was quite impressed by how quickly they did respond and they genuinely sounded concern to know if I was okay.

5 years ago

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L.H.

I checked around and they just seem just like what I needed. They were cheaper at that time too. I had to use it twice when my husband was still alive. He had a brain disease that cause him to fall a lot. Now I use it for my mother and I feel safer leaving the house to go to do grocery shopping or any outside activity. It's very easy to use.

5 years ago

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Mac McPherson Caddo Mills, TX

It was recommended to me. So far I haven't used it, but I do get calls and emails so that shows me that Medical Guardian is involved. I've tested it multiple times and I always get a response from an operator. I like the idea behind Medical Guardian.

5 years ago

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Louise Deary Honolulu, HI

I saw an advertisement on my TV about it and my doctor also recommended I should get it since I keep falling. I've used it a long time ago, they came right away when called. I'm doing fine now, but I'll continue to use it just in case.

5 years ago

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Sharon Overbeek Zeeland, MI

It was suggested to me after a bad car accident. I've had to use it thankfully, I'm very grateful for that. It does make you feel safer. They've always answered us and I truly appreciate that. They're very knowledgeable and tell us everything we need to know.

5 years ago

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Larry Sensabaugh Bradenton, FL

Our children bought it for us. I've only used it once by accident. They came out right away and they knew where I was and who I was, I was really impressed by that. I haven't used it yet, but I know that if I need it they'll be there.

5 years ago

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Anonymous Albany, NY

My family and I looked at several different and Medical Guardian seemed to be the best one. It gives my children and I peace of mind, knowing I won't be laying down somewhere needing help. I wear it all the time especially when I go out. They're very prompt when you call. So I haven't had any problems.

5 years ago

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Lynne Oakley

My children discussed and my son decided that Medical Guardian would be best for me. I haven't had any problems with it. The only time I recall having a problem is when I accident and they had to remove the bracelet and they sent me another. I don't particularly like the bracelet, but it's easy to put on. It's not glamorous, but I've accepted it.

5 years ago

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Linh Banh And Seng Heng Banh Elk Grove, CA

I bought the system for my parents. I just did some searching and their guy offered us the option with the best price. They have been very knowledgeable when we call, including when we do our monthly call to check the system. When I check it seems to be very efficient, someone comes on the line and answers my call.

5 years ago

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Veronica Gutleber Garden City, NY

They were the only service I knew about at the time. A friend of mine had it and recommended it to me, so I got it. It has gone off sometimes when I'm wearing it. Maybe I just turn the wrong way or something, I don't know. It's too sensitive. They always come pretty quickly to the phone when that happens. I imagine that in an emergency, they'll do just what they're supposed to do. The other day the machine was just flashing a light, so I tried pushing the button. It didn't work so I called them today to check it and they helped me straighten it all out.

5 years ago

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Reply from Medical Guardian

Veronica, we're happy we were able to help you straighten out the issues you were having with your Mobile Guardian. Please don't hesitate to reach back out if you have any additional questions or concerns.

May. 29th, 2018

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Can't say. Memphis, TN

We got them because it seemed like we couldn't get anyone else. I've used them before and they don't really care about you as much as they used to. They checked me out real well and with this one they are not really concerned about the patient. They just give you a turn and you need to wait. You might die waiting for your turn.

5 years ago