Name: Medical Guardian
Rating: 4.4

star star star star star

Shirley Bateman Picayune, MS

Ricky did an outstanding job of explaining the medical alert in which I was interested. He was knowledgeable ,kind , and patient.

9 years ago

star star star star star

brenda Cleveland, OH

Service reps are patient and easy to talk to, and explanations are easy to understand. The product is simple and user-friendly.

9 years ago

star star star star star

Jim Judy Greenville, PA

Ordered today for myself. George was very cordial and fully provided the information I needed. I am looking forward to the added sense of security.

9 years ago

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Verified Customer

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Rodney Lott

The plastic piece that kept my device connected to my lanyard broke off.

9 months ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Rodney Lott. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Jul. 5th, 2023

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Verified Customer

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Gale Fielding Los Angeles, CA

The feeling of security. Rapid responses.

9 months ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review Gale Fielding! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Jul. 5th, 2023

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Verified Customer

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Anonymous

It's gives me safety and requires only that I wear it.

9 months ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Jun. 26th, 2023

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Verified Customer

star star star star star_border

Donald Thompson Fountain Hills, AZ

10 months ago

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Verified Customer

star star star star_border star_border

Barbara Wilmington, DE

I have to again try to reach customer service to help me open my lockbox.

10 months ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Barbara. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Jun. 15th, 2023

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Verified Customer

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Robert Kendallville, IN

They were very courteous when I called to test it.

10 months ago

Reply from Medical Guardian

Thank you, Robert. We appreciate your review, as we strive to offer our customers the best customer care possible.

Jun. 8th, 2023

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Verified Customer

star star star star star_border

Betty Morin Virginia, MN

I like the quickness of response and therasiest

10 months ago

Reply from Medical Guardian

Thank you, Betty Morin. We appreciate your review, as we strive to offer our customers the best customer care possible.

Jun. 2nd, 2023

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Verified Customer

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Diane Toledo, OH

Medical guardian was very responsive, but I got an Apple watch for less money, I get to own it, and it does more.

11 months ago

Reply from Medical Guardian

Thank you for your feedback, Diane. We pride ourselves in pricing our devices as competitively as possible within the industry to ensure the protection we offer is as accessible as possible. Please call us and share your concerns. 1-800-313-1191. We look forward to speaking with you soon.

Apr. 18th, 2023

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Verified Customer

star star star star star

Robert Susanville, CA

instantly available they know there job!

2 months ago

Reply from Medical Guardian

Thank you for this wonderful review, Robert. We appreciate you being part of our growing community. All the best and stay well and safe.

Feb. 16th, 2024

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Dustin Zucco Phoenix, AZ

7 months ago

Reply from Medical Guardian

Thank you, Dustin Zucco. We appreciate your review, as we strive to offer our customers the best customer care possible.

May. 10th, 2023

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Verified Customer

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Charla Carlsbad, CA

When I've called, they have given me help in using the device.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Charla! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Apr. 14th, 2023

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Verified Customer

star star star star star_border

Dawn Lowry City, MO

It's got a wide range on it, far more than what was advertised.

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review Dawn! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Apr. 14th, 2023

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Verified Customer

star star star star star

Anonymous Onaway, MI

I feel like they're always there. I feel safer wearing it

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Apr. 14th, 2023

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Verified Customer

star star star star star

Dale Bonita Springs, FL

Medical guardian answered all the questions.

1 year ago

Reply from Medical Guardian

Hello Dale, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Apr. 14th, 2023

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Verified Customer

star star star star star

Dean Savannah, GA

Testing them, everything so far has worked very well.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, Dean. We appreciate you being part of our growing community. All the best and stay well and safe.

Apr. 14th, 2023

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Verified Customer

star star star star star

Carolyn McClure, IL

They're just always very helpful and thorough.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Carolyn! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Apr. 14th, 2023

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Verified Customer

star star star star star

Carloyn Casper, WY

It seems to be working, I only tested it once.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, Carloyn. We appreciate you being part of our growing community. All the best and stay well and safe.

Apr. 3rd, 2023

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Verified Customer

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Brenda Columbus, GA

I like that my medical alert device is a convenient size.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, Brenda. We appreciate you being part of our growing community. All the best and stay well and safe.

Mar. 30th, 2023

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Verified Customer

star star star star star

Carla Gary, IN

I think it's very well built and very compact.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Carla!

Mar. 27th, 2023

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Verified Customer

star star star star star

Betta Lynn Haven, FL

They respond right away. They're very nice, very cordial.

1 year ago

Reply from Medical Guardian

Thank you, Betta. We appreciate your review, as we strive to offer our customers the best customer care possible.

Mar. 27th, 2023

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Verified Customer

star star star star star

Amy Scottsboro, AL

We used it to call EMTs. It worked well and they arrived.

1 year ago

Reply from Medical Guardian

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Mar. 27th, 2023

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Verified Customer

star star star star star

Ada Kent, WA

I like it because it's small and attractive looking.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Ada!

Mar. 27th, 2023

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Verified Customer

star star star star star

Anne Agawam, MA

I test it once a month and I don't have any problems.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, Anne. We appreciate you being part of our growing community. All the best and stay well and safe.

Mar. 27th, 2023

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Verified Customer

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Alan Tallahassee, FL

I like the response that I get. I still need a new belt clip and neck chain as they broke.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Alan. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Mar. 27th, 2023

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Verified Customer

star star star star star

Anonymous Rockport, TX

So far I have no reason to dislike it. It's easy to wear.

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Mar. 27th, 2023

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Verified Customer

star star star star star_border

Carol Lansing, MI

It has helped me feel a little more secure since I had a bad fall.

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review Carol! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Mar. 27th, 2023

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Verified Customer

star star star star star_border

Barbara Reedsburg, WI

It works fine, but the battery doesn't stay charged that long.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Barbara. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Mar. 27th, 2023

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Verified Customer

star star star star star

Annie Sanford, FL

As soon as the button goes off, they respond.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Annie!

Mar. 27th, 2023

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Verified Customer

star star star star star

Karen Swanton, OH

I get an instant response and it's just a good service.

1 year ago

Reply from Medical Guardian

Thank you, Karen. We appreciate your review, as we strive to offer our customers the best customer care possible.

Mar. 1st, 2023

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Verified Customer

star star_border star_border star_border star_border

Robert Swampscott, MA

It only is good inside, but I paid for another service device that covers me outside and inside everywhere in the country, so it's superfluous.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Robert. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Mar. 1st, 2023

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Verified Customer

star star star star star

Lou And Duane Seagoville, TX

I don't dislike anything, it's all convenient.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Lou And Duane!

Mar. 1st, 2023

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Verified Customer

star star star star star

Anonymous Buffalo, NY

It's very easy to wear and I'm happy with it.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review!

Mar. 1st, 2023

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Verified Customer

star star star star star_border

Robert Bellevue, NE

I just tested a couple times when I got it. It gives me peace of mind.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Robert!

Mar. 1st, 2023

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Verified Customer

star star star_border star_border star_border

Randy Reidsville, NC

The connection to the router sucks and I've had to replace the unit becauseit broke and I couldn't attach it anymore.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Randy. I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Mar. 1st, 2023

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Verified Customer

star star star star star

Dianne Pinetops, NC

It's easy for my husband to use. I haven't had any issues.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Dianne!

Mar. 1st, 2023

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Verified Customer

star star star star star

Anonymous Pacifica, CA

Medical Guardian is fine. It's there to protect me.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review. We appreciate you being part of our growing community. All the best and stay well and safe.

Mar. 1st, 2023

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Verified Customer

star star star star star

eleanor kaul Delmar, MD

i speak to an american. easy to charge device

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review, eleanor kaul. We appreciate you being part of our growing community. All the best and stay well and safe.

Feb. 6th, 2023

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Verified Customer

star star star star star

ed Manasquan, NJ

easy to charge battery. nonthly test great feature

1 year ago

Reply from Medical Guardian

Hello ed, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Feb. 6th, 2023

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Verified Customer

star star star star star

Dorothy S Bumm Norman, OK

They answer quickly.&they make sure I am ok.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Dorothy S Bumm! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Feb. 6th, 2023

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Verified Customer

star star star star star

Joan ettore North Eastham, MA

No problem with setting alarm off,without pressing buttony

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Joan ettore!

Feb. 6th, 2023

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Verified Customer

star star star star star

Jane Finkel Harleysville, PA

Very reliable and helpful. Customer service is excellent

1 year ago

Reply from Medical Guardian

Thank you, Jane Finkel. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 6th, 2023

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Verified Customer

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Jose Melgar Los Angeles, CA

Great service but random check ups would be helpful from medical guardian

1 year ago

Reply from Medical Guardian

Thank you so much for your wonderful and thoughtful review. We will share this with our teams to further inspire them to continue to do our best to add an extra layer of security and protection for our current and potential customers.

Feb. 6th, 2023

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Verified Customer

star star star star star

Heidebrecht Kimberling City, MO

LOST NECKLACE. HELPED REPLACE IT FOR A REASONABLE COST.

1 year ago

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 7th, 2023

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Verified Customer

star star star star star

Janice S Delp Orange Park, FL

When I test my unit they answer promptly and politely.

1 year ago

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 6th, 2023

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Verified Customer

star star star star star

Corinne Bergstrom Longmont, CO

Quick response after pushing button and helpful as well.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Corinne Bergstrom! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Feb. 9th, 2023

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Verified Customer

star star star star star

Cathy Madura Darien, IL

My mom had a serious episode and they called 911 for her

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Cathy Madura! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Feb. 8th, 2023

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Verified Customer

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Joni Dinsmore Santa Rosa, CA

It is great except the necklace clasp broke. Not well made.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Joni Dinsmore . I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Feb. 9th, 2023