Name: Medical Guardian
Rating: 4.4

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Verified Customer

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Lisa Polos Saint Paul, MN

I am impressed with the level of communication in setting up the system and their response time.

3 years ago

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PEGGY VICKERS Goose Creek, SC

MY MOM ACCIDENTLY PUSHED HER BUTTON WHEN CLEANING. RESPONSE WAS VERY FAST.

3 years ago

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Mary Ann Dobrinic De Land, FL

Needs to be changed in 1-2 days. Should hold charge longer. Called and was sent a new charger that has not helped.

3 years ago

Reply from Medical Guardian

Greetings and thank you so much for your review. The battery life can be dependent on usage, but we are so glad you chose us to keep you protected and help maintain your peace of mind. If you have any other comments or questions then please let us know, and thank you again for the review. Have a great day!

Feb. 16th, 2021

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Verified Customer

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Carol Mcclure North Kingstown, RI

The unit Performed exactly as expected for my and the results were perfect.

3 years ago

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Verified Customer

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Patrick New Britain, CT

My Mom needed help and they came very quickly to help her They were great

3 years ago

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Theresa DellaMaggiore San Jose, CA

very professional and helpful personnel very prompt to respond to our alerts

3 years ago

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Verified Customer

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Lynn Cooper Glassboro, NJ

I wish it had a longer battery life. I find I have to charge it at least every other day.

3 years ago

Reply from Medical Guardian

Greetings and thank you so much for your review. The battery life can be dependent on usage, but we are so glad you chose us to keep you protected and help maintain your peace of mind. If you have any other comments or questions then please let us know, and thank you again for the review. Have a great day!

Feb. 16th, 2021

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Verified Customer

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Anonymous Janesville, WI

I haven't had it long, but I've tested it twice and it works.

3 years ago

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Verified Customer

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Rose P. Levy Kennesaw, GA

Service has been very satisfactory. Would recomend to others.

3 years ago

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Karin MacKinney Saint Paul, MN

I like medical guardian, but wish it had a microphone in the pendant like some of them do.

3 years ago

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Verified Customer

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Pat cheek Ashland, KY

Seems a little slow in calling 2 check if we r ok. Thought it would b speedier. Fortunately it was not an emergency

3 years ago

Reply from Medical Guardian

Greetings and thank you so much for your review. We are sorry that you found your service to be less than satisfactory. In order to continue to improve and check your monitoring speeds be sure to run tests monthly, or however frequently you desire to help maintain your peace of mind. Thank you for choosing us and if there's anything we can do to earn your 5-star satisfaction then please let us know. Have a great day!

Feb. 16th, 2021

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Verified Customer

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Gary Oakland, MD

Product works very well. I have tested it, but have had no emergencies.

3 years ago

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Verified Customer

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Victor Luedke Fort Worth, TX

So far things have proven to be as advertised and response time is 5.

3 years ago

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Jimmie Monroe, GA

The device is small and lightweight, never getting in my way.

3 years ago

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Sue Youngtown, AZ

When I accidentally set off, they were so kind. Everyone is so nice.

3 years ago

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Verified Customer

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Theresa Diaz-Certosimo Sun City Center, FL

Mom was found on the floor after 3 nights ‚Äö√Ñ√≤no response from your gadget! Dealing with hospital, then I will have lawyers reach out to you

3 years ago

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Verified Customer

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Denise Garlow Pittsburgh, PA

Easy and clear to work with- both the people and the product.

3 years ago

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Linda Elmhurst, IL

Great response time. My Dad was on the floor a couple of times.

3 years ago

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Joan M Hecht Las Vegas, NV

It is doing what I need it to do. Works and doesn't take up much space

3 years ago

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Verified Customer

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Joyce Palmer Lindale, TX

We've been able to contact an communicate with them very easily.

3 years ago

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Pat New York, NY

The device is easy to use and reliable. It is a comfort having it there.

3 years ago

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Verified Customer

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Walter Keenan Islip, NY

Flawless, easy to set-up and test. Recommend this service to others.

3 years ago

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Verified Customer

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Larry Peabody Havertown, PA

Everything is as advertised. It is very easy to activate and to keep charged.

3 years ago

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Verified Customer

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Rose Adrian, MI

Very easy to set up. No need to have people in your house to set up.

3 years ago

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Verified Customer

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terri Laplace, LA

They answer all my questions. Mckinley in customer service is the best.

3 years ago

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Annabelle

Their device is comfortable to wear, nice looking, and meets my needs.

3 years ago

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M

Every time I push a button they are there. I like everything about it.

3 years ago

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Anonymous

So far everything has been good. It is easy to use. I wear it all the time.

3 years ago

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R

The people that work for Medical Guardian are very polite and nice so far.

3 years ago

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Jean Manahan

When I had questions they were answered right away. Very friendly!

3 years ago

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Gerrie

ABLE to assist trouble shooting problems to ensure coverage of services

3 years ago

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Pam Idol

Don't like the idea you have to pay extra if you fall and you're knock out no one comes to check on you.

3 years ago

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Barb

The rating was good, like the longer cord and nice helpful people

3 years ago

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Jacqueline mccrimmon

They do really good and they are really nice to and affordable to

3 years ago

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Herbert Knieper

because I had to use it and ambulance came quick and everything was smooth

3 years ago

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David Moneypenny

Easy and quick to set up but I've not had to use the service.

3 years ago

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Jenny Schramm

The device worked great! The problem was my mom refused to wear it.

3 years ago

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Eleanor

Never used it because we couldn’t get it to work so it is in on the way back, I hope I get my refund.

3 years ago Edited January 10, 2024

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Verified Customer

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Anonymous

I am happy with it. I like that I can wear it on my wrist like a bracelet.

3 years ago

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Verified Customer

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Anonymous

It is very convenient to have for safety’s sake in case I am in need of help.

3 years ago

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Gabriele

It is very large and very heavy but it worked fine the time I tested it and it sounds good to me.

3 years ago

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Geri

When I first got it hooked up, I tested it and it was adequate. They answered right away.

3 years ago

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Connie

The device is fine. Customer service was timely with their service.

3 years ago

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Madelyn

My medical alert device from Medical Guardian is working very well for me.

3 years ago

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Melba

I like it really well. It will help me if I fell so that I can get help.

3 years ago

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Jim Fry

Fast response. Very easy to wear. Becomes a habit. You never forget it

3 years ago

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Johnathan Carter

Reputation. Customer service very knowledgeable and professional

3 years ago

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Jean Ridenhour

I hav had several phone calls telling me I owe for the unit I received after my old one failed.

3 years ago

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B. M.

Prompt, courteous service - love the device. I feel safe while wearing it

3 years ago

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Linda Gregory

Service and reliability are excellent. They are there when you need them.

3 years ago