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Medical Guardian

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9.1

Overall Score

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Anonymous Chicago, IL

Easy to use. Easy to charge. Feel completely safe at home now!!!

2 years ago

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E. Perez Kennewick, WA

Very reliable and very good customer service. Happy with this!

2 years ago

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Gayle Polson, MT

Frequent charges are necessary. It seems too be the best available. I would prefer a wrist band.

2 years ago

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Kevin Riedy Centralia, WA

On tests it works as expected. It does give peace of mind when family is not around.

2 years ago

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Sylvia Battle Ground, WA

Response was quick and very helpful. A great feeling of peace.

2 years ago

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Kristin Dykman Katy, TX

Excellent customer service reps and policies, quality equipment.

2 years ago

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Janice Seattle, WA

Great customer service. Small footprint of charger and ease of use.

2 years ago

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Connie Perry Maurice, LA

Always there when needed. Even if it is an accidental call.

2 years ago

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MH Bamberg Simsbury, CT

Complete satisfaction with the product. Happy with it's operation.

2 years ago

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Frank Alpert White Plains, NY

prompt (in less than 10 seconds, courteous, knowledgeable, unflappable

2 years ago

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Debbie Whitwell Mesquite, TX

I am paying for fall detection, however when I recently fell over some tree stumps, the device did not activiate.

3 years ago

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Thomas Wolverton Little Falls, NJ

Customer Review Video

3 years ago

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Josefina Midland, TX

Reliable to the needs and has been a comfort while bein alone at home.

3 years ago

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Evelyn Rose South Butler, NY

They are quick to respond if I press the button on my pendant.

3 years ago

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Ernestine Anthony Oklahoma City, OK

Great customer care! Explained plan options and answered all my questions.

3 years ago

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Mr. Nick O Timar Nazareth, PA

It works well, And on point call back in less then a minute .

3 years ago

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Wanda Hamblin Akron, OH

I paid for fall alert but it hasn't benefited me because I've fallen 3 or 4 times and it has NEVER went off

3 years ago

Medical Guardian Logo

Reply from Medical Guardian

Greetings and thanks for reaching out. We are sorry you found your experience to be less than satisfactory. Please respond to the following private message with your email address and phone number so we can further investigate your experience. We appreciate you choosing us to help maintain your peace of mind with our medical alert services, and if there is anything else we can do to earn your 5-start satisfaction then please let us know. Thanks again for your review, and your feedback. Have a great day!

Mar. 26th, 2021

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S A Almeida New Bedford, MA

very easy to set up and use and polite people answering the phone when you call

3 years ago

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Chuck Sammamish, WA

Best coverage for falls and communication verbally in just one device.

3 years ago

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Debbie Quincy, IL

Always there for me when I have questions or need them for assistance

3 years ago

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Jayme Rojas Victoria, TX

I love their customer service and the necklace is so easy for my mom to wear

3 years ago

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Myra Boyd Aptos, CA

My only complaint is the device is too big and a little heavy.

3 years ago

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Joan Roseland, NJ

I got immediate help when I pressed the button on my neck lanyard.

3 years ago

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Howard Quinn Hopkins, MN

Fast response. Excellent determination or transportation needed.

3 years ago

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Gladys Cardwell Bonham, TX

They answer quickly when I have tested it. Fortunately I have not needed to call for help.

3 years ago

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Fritz Melbourne, FL

I like that the device goes anywhere. There's a quick response when I use it.

3 years ago

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Delores Monett, MO

It's convenient. I have only tested it once and they answered quickly.

3 years ago

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Dolores Owens Cross Roads, AL

It worked when we tested it, and they answered right away. We've never had to use it yet.

3 years ago

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Barry Troy, MO

I've tested it and I've been really satisfied with the test.

3 years ago

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Louise Irmo, SC

I like that its easy to wear and I haven't used it that much but it gives me security

3 years ago

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Wayne Saint Paul, MN

I have it with me all the time. I fell down one time and had to get a call. It's been good.

3 years ago

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Elinor Haynes Washington Court House, OH

They have been very helpful with any concern I have with it

3 years ago

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Carmella Lewis Springfield, PA

Easy to use. Cheery staff. Easy to charge and no problem to wear.

3 years ago

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Ronald Stancavage Pompano Beach, FL

Good Quality product. Good Customer service. I feel safer with it.

3 years ago

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Glenn Bromley Ludington, MI

It's a great comfort know I'm a button away from help should I need it.

3 years ago

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Nell Jackson, AL

The thing that I like about Medical Guardian is that I feel safe with it. It stays charged long.

3 years ago

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Lorian Rock Island, IL

The price is higher than others but it is very convenient and very good.

3 years ago

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James Virginia Beach, VA

I’ve tested it twice and it is convenient around my neck.

3 years ago

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Joyce Kodak, TN

They answer very quickly and it is small and easy to use. It is very good.

3 years ago

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Anonymous Marine City, MI

This is nice and handy. Any time we call, they have been right there.

3 years ago

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Sara New York, NY

I was impressed by how quickly my call was answered when I pushed the button by mistake.

3 years ago

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Elizabeth Cumming, GA

It’s there for an emergency. It works well when we test it.

3 years ago

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Anonymous Sebring, FL

Seems to be very accurate. The people are very prompt and polite.

3 years ago

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Carl Knoxville, TN

The day I got the unit, I fell and used it and the response time was fast.

3 years ago

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Juene

I like the light on it that reminds you when to charge it. It’s been fine.

3 years ago

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Raydell Whitney, TX

The people who answer have very pleasant voices. It is handy.

3 years ago

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Beverly Sun City West, AZ

Simple to activate and easy to get responses. They were so helpful.

3 years ago

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Anonymous Deming, NM

Awkward around the neck because it gets tangled sometimes but it works okay.

3 years ago

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Anonymous Salt Lake City, UT

Very happy with customer service. Our equipment came right away. Response is immediate.

3 years ago

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Anonymous Richmond, MO

I got bruises from the bracelet. It took two to three minutes for someone to come on when I accidentally set it off.

3 years ago