Name: Medical Guardian
Rating: 4.4

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Verified Customer

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Edward Doria Philadelphia, PA

Staff very knowledgeable and helpful. The medical alert was easy setup and user friendly

2 years ago

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Dennis St. Jean Augusta, ME

Responsive, professional and comforting to know some will help our mom when she needs it!

2 years ago

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Susan Holdway Greer, SC

Product and service is excellent, however Marketing doesn't seem to know when someone has purchased.

2 years ago

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Mary Lewisburg, OH

Response time when testing has been between a minute and a half to four minutes. My mom would have been dead by them. They can’t resolve our issues. We don’t like anything about it so we are going to return it.

2 years ago

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Verified Customer

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William Collingswood, NJ

Certainly this helps me. It is nice and I like everything about it. It is fine when I test it.

2 years ago

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Norman Bay City, TX

It is comfortable and it works well. I tested it right after I got it and it worked really well.

2 years ago

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Michael Henderson, KY

I feel like I have safety that I didn’t have before. I know someone is there for me.

2 years ago

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Monique Dumont Grosse Pointe, MI

When assistance is needed - all the service agents are kind, professional and helpful

2 years ago

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Leland Valley Center, CA

The fall detection is great, they contact me and my wife when I am unable to contact them.

2 years ago

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ANNA SCHWARTZ Toms River, NJ

Although I have not needed to call in some time, when I needed to they responded very quickly.

2 years ago

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Dorothy McBride Vincentown, NJ

I would have rated them a 5, but the device, is heavy. Also, it needs charged more often than I was told.

2 years ago

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Elizabeth Hamilton Marietta, GA

They answer quickly and you can understand the person who answers. Good wifi network..

2 years ago

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Vasu Dev Claremont, CA

My wrist Guardien had to be replaced because of reception deficiency. I do not like carrying weighty stuff around my neck all the time..

2 years ago

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Henry Bellevue, WA

They're always available. I like the ease of use. I test it every once in a while, it works fine.

2 years ago

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Norma Cheshire, CT

I like it very much. The quality if the device is okay. I haven't used the device, I just tested.

2 years ago

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Robert Wyandotte, MI

I talked to someone from guardian yesterday and they asked if I was ready to turn it off, but my son already had it up to date, so that was strange.

2 years ago

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Kenneth Smith Rockdale, TX

Medical Guardian is smaller than the others I have had. It doesn't bother me at all and all is good.

2 years ago

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Luis Monongahela, PA

It is useless to me. I am 88 years old and I don't know how to push the button. I would like someone to teach me how to use. There are no directions and nobody taught me how to use it.

2 years ago

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Anonymous Dayton, OH

They always answer. It is a little heavy around my neck but that is my only complaint.

2 years ago

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Barbara Goodrich, MI

Medical Guardian helps me because I fall and they are great. Keep up the good work.

2 years ago

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Travis Ladys Island, SC

I test the device frequently and I have had it for several years and they do a good.

2 years ago

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Chuck Lakeside-Marblehead, OH

It works so I like it. I test it once a month by pushing the button and it works good.

2 years ago

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Mary Odessa Johnson Portland, ME

Ease of use, convenient size, expertise and knowledge of staff, customer service

2 years ago

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Reece Street Sebring, FL

I personally have never used it, but my cat loves those colorful lights and called EMT`s twice

2 years ago

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Edward Machak Grayslake, IL

I was sitting in my chair and my lanyard fell off into my lap. The piece that goes into the magnet came off and I had to glue it back on.

2 years ago

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Ellen Morrilton, AR

I have checked to make sure it is working and it sounded good so I know it is working okay.

2 years ago

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Beverly Culleoka, TN

I like it because I live alone and I have tested it so I’ve seen how it works.

2 years ago

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Antoinette Perry, GA

The device is responsive and works seamlessly. I like the security of the necklace.

2 years ago

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Jennifer Peachtree City, GA

It’s prefect. There is nothing wrong with it. It is working good when I tested it.

2 years ago

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Carol Vidor, TX

It works like it stated it would. Customer service is very informative and easy to get a hold of.

2 years ago

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Alice Cedar City, UT

I feel safer with medical guardian. It is convenient and I get a response right away. Customer service is really good.

2 years ago

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Anonymous Iowa City, IA

I’m glad I have it. I feel safe it. It makes me more comfortable walking around doing household things.

2 years ago

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Louise Springville, AL

They answer it very quickly. I like that it goes through the phone line. It has been very good.

2 years ago

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Sandra Lexington, KY

The device is simple and easy to use. I am delighted with the little part you put on your belt.

2 years ago

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Alene Boulder City, NV

When I tested it, it worked fine. I keep it around my neck and I have no concerns with it.

2 years ago

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Stephanie Scott Camden, SC

All the people I talked with to set-up and activate my device were very polite and informative.

2 years ago

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Vernita Kenney New Hyde Park, NY

It makes me feel safe . Very light weight and comfortable to wear.Charges easily.

2 years ago

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Farrah D McKinney Cowansville, PA

I tried to test it for first time.it went off but no response. I called 800 number was on hold forever. Finally talked to a person th as t took my name and number @ 6:35pm and never heard bsck!

2 years ago

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Verified Customer

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Connie Nesbitt Neosho, MO

When we pushed the button to test our setup to make sure everything was working properly, we got an automated voice, not a real person, not happy about that :(:(

2 years ago

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Jean Razmus Anderson, SC

I accidentally set it off the first night. Very quick response to see if I was ok!!

2 years ago

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Arlene Charlotte, NC

When I used it they were good, right on the ball. I know they will be there if something happens.

2 years ago

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H Plano, TX

It is the best. They are pleasant. It has worked fine. It gets my mom help whenever she needs it.

2 years ago

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Anonymous South Jordan, UT

I like it. I feel safe when I am alone and there is no one to call. I appreciate them. I trust it.

2 years ago

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Anonymous Atlanta, GA

The service is very good. The people are very through and knowledgeable and easy to reach.

2 years ago

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Anonymous Heflin, LA

I’ve tested it twice and I feel like if I fall here by myself, someone would know about it.

2 years ago

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Claudia Canoga Park, CA

They are very nice and polite and helpful. We have no problems when we test it. Everything works perfectly.

2 years ago

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Eric Lady Lake, FL

I don’t even notice I am wearing it and it gives me peace of mind when I am out.

2 years ago

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Ann Woodland Hills, CA

It's a good idea. I am glad to have one. There is nothing to dislike. The test was fine.

2 years ago

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Richard Hilliard, OH

Seems easy to use. It is very good quality. When they answer, it is nice and clear.

2 years ago

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Charles Garrison, ND

My experience has been good. When I test the device, the response time is immediate. I am sure it is working fine.

2 years ago