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Medical Guardian

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9.1

Overall Score

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Sylvia Maio North Reading, MA

So far you have been able to tell me where I am when I test my device. My last company did not.

1 year ago

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Winifred Leland, NC

We had a time when I couldn't get up and had to call and they came and got me up and doctored me.

1 year ago

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Anonymous Garrison, TX

During the test it all went well. It went so precisely and everyone did their job.

1 year ago

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Shaunice Peru, NY

I feel I can depend on them. My cat accidentally tested it and they were prompt.

1 year ago

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Tina Lavall Columbia, SC

They are always there for me. The only issue is sometimes it takes a few minutes to get a response.

1 year ago

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Ann M. Krauss Zephyrhills, FL

haven't had much experience yet, I hit the button twice by mistake and the operator was very patient with me.

1 year ago

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Grace Frasche Citrus Heights, CA

There is always a human to talk to no matter day of the week or time. Always informative.

1 year ago

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Cynthia Cain Berea, OH

I like the fact that there is no "base". The small device is both the mic and the speaker.

1 year ago

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Bonnie Singleton Coventry, RI

It is nice to know that a real person is available with a touch of the button.

1 year ago

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Cindy Fair Bethel Park, PA

My Mom has set off the alarm twice as a false alarm and they have promptly called me.

1 year ago

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Teresa A Brazee East Lansing, MI

I accidently hit my test button, a voice said Teresa are you alright. Then I realized what I had done.

1 year ago

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Anonymous Sheboygan, WI

They answer right away. I didn't like the nylon band so I put it on regular jewelry chain.

1 year ago

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Veronica

Everyone's been really nice and I haven't had any problems with it. It puts my mind a little bit at ease.

1 year ago

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Marianne Brooklyn, NY

The one time that we needed it to work it didn't. My mother has Alzheimer's and she doesn't know to push the button and when she fell it didn't go off and she sat there bleeding for hours. It's pretty useless

1 year ago

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Angela Hermitage, TN

My son contact customer support and from the way he was and he had found he was satisfied.

1 year ago

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Robert Tucson, AZ

Customer support has been excellent. I haven't had to use it so it's just hanging around my neck.

1 year ago

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Howard Bedford, VA

I'm pleased with it. I just barely got it going and it's working. I like everything about it.

1 year ago

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Anonymous Rochester, NY

As soon as we called they were able to answer questions. It is very easy to use.

1 year ago

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Patricia

There's nothing that I dislike about it. It seems very safe and when I tested it everything was fine.

1 year ago

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Robert Fair Haven, MI

It's always been accurate when I push the button because somebody's right there.

1 year ago

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Sara Barbanel Swampscott, MA

I have had my device for several months and have only had two issues that were solved immediately.

1 year ago

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Ella Ruth Mc Nece Nicholasville, KY

I accidentally pushed the button one day, and someone immediately asked if I needed help.

1 year ago

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Rita Lawson Seattle, WA

Responded quickly to my alarm. It was a mistake on my part because I leaned against a counter.

1 year ago

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John Chavers Shingle Springs, CA

Consistently available and helpful. Phones are always answered quickly and professionally.

1 year ago

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Jodi White Akron, OH

Great experience so far. I do wonder the order in which the contacts are called though.

1 year ago

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Debra Ranson Fairfax, VA

My mom's pendant won't stay attached to the necklace. Without that, I worry it will fall off and she won't be protected.

1 year ago

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Rebecca O'Neill Omaha, NE

It's nice to hear a voice getting help for. I wish she would stayed talking more.

1 year ago

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Anna Martinez El Prado, NM

I hit my button by accident and they responded right away including having an emergency crew there.

1 year ago

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Eleanor Ankeny, IA

Answered all my questions. I like the device, it's fine. I've tested it and everything is fine.

1 year ago

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Anonymous

I like it fine. I set it off while sleeping with it once. The tests we have done have been fine.

1 year ago

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Jeanne R Siegand Cathedral City, CA

Really didnt have any need to use them, but felt very reassuring if I were to.need them.

1 year ago

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Bernice Ruthenbeck Minneapolis, MN

Excellent customer service, device very easy to operate with excellent instructionsons

1 year ago

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Chester Newark, MD

I like the ease of use. They called me at 4 o'clock in the morning and that was fine.

1 year ago

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James c Rodgers Plymouth, MA

Always having the device with me gives me a lot of security that I can call for help in an instant

1 year ago

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George Martinez Hacienda Heights, CA

The plan that I have covers the areas that I was looking for mobile, fall detect.

1 year ago

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Claire Griffis Longwood, FL

Easy to order, easy to set up, easy to use. So far we have not had any medical episodes

1 year ago

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Marilyn Simak Conneaut, OH

I've not had any issues so I can;t say how I wpold rate them. Set up was simple. NP problems.

1 year ago

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Bonnie Bonifay, FL

I like the way it works and it's safe and you can move around with it and travel with it.

1 year ago

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Virginia Chesterton, IN

They've been great. One time I had to use it when I had a bad fall and EMTs showed ASAP.

1 year ago

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John Lewisburg, TN

I have no complaints yet. I accidentally pushed it and they responded immediately.

1 year ago

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Terry Marietta, GA

Very informative. We tested it about a week after we had it and it's very successful.

1 year ago

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Kathy Merrill, WI

When I called and needed answers to questions they answered really good. It makes me feel safer.

1 year ago

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Mary Levittown, PA

I had to use it at night time. I could push the button and I was able to get an ambulance from it.

1 year ago

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Joyce Fort Valley, GA

Very polite. I have tested it but I've never used it. I like everything about it.

1 year ago

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Jo Ann Pittsford, NY

I like it's simplicity, I like the docking actions to recharge. At night, I don't like the flashing light.

1 year ago

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Harriet Chesnee, SC

I'm pleased with it. I like that if you push the button you get an almost instantaneous answer.

1 year ago

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Judy Kinyon Pompano Beach, FL

I have not needed it but it feels very good to have this emergency system when needed

1 year ago

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Sherry Gordon Midlothian, VA

Wish watch bracelet was fasten by buckle with notches to secure it on arm vs trying to tighten it in a hole.

1 year ago

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John Hudspeth Austin, AR

They will not send items when ordered. We have had to request sensors from doctor because they did not send in prompt action.

1 year ago

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Todd Patterson Sacramento, CA

I called spoke to a rep, she stated watch needed o be paired . no return call, she stated "I will walk you thru tests". No return call. I stated the voice activation phrase is not a match . No resolution

1 year ago