Name: Medical Alert
Rating: 4.4

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Verified Customer

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Janet K. Rooke

Always attentive when you call in for anything even just a question.

1 year ago

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Verified Customer

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Gary Schackow

We were charged for items that we were unaware of signing up for. Your contract has too much fine print.

1 year ago

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Joy Pisciotta Arvada, CO

They respond to my every needeven when I don't know that I need them!

1 year ago

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Jo Ann Haggard Portage, MI

Sometimes I have a hard time putting the Med Alert on the cradle to charge at nights.

1 year ago

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James Bigby East Saint Louis, IL

Very efficient cost effective and product and service is very good

1 year ago

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Marcia McNulty Midland, MI

Satisfied with the service. Have nothing else to compare them with.

1 year ago

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Irene Garabrant Bloomington, IL

Anytime I have needed Medical Alert, they have responded and been here quickly.

1 year ago

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Bernice Mueller Reedsburg, WI

Excellent response time to a question I had. Operators are very courteous.

1 year ago

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Norma Baxter Candia, NH

Every time I need to use it the help I need shows up right away

1 year ago

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Hilda Giordano New York, NY

They respond immediately. So far have answered all my questions.

1 year ago

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Dwain Harris Summerville, SC

they are very understanding and patient with my mother when she calls.

1 year ago

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Barbara Cutajar Woodstock, GA

They helped me promptly when I pressed my buzzer after I fainted and fell.

1 year ago

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Lu McConnell Aurora, CO

The staff has been so courteous and patient. Frequent reminders. No problems.

1 year ago

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Joanne Montelongo Hermosa Beach, CA

They call immediately if you need them. They are very helpful and polite

1 year ago

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Bonita Nelson Garner, IA

I neglect to test my Medical Alert and they remind me to do it.

1 year ago

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Joan Garner, NC

It recharges so fast no matter how long I have it out of its cradle .

1 year ago

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Kathy P Leonardtown, MD

They call to check the syst. My parents never think to do the monthly test

1 year ago

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MarionReed Bedford, VA

The kindness of the people I dealt with.This means so much to us older people!

1 year ago

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Carole Franklin Fairfield, CT

Moms set hers off a few times accidentally. Quick response time & notification

1 year ago

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Jean Whitaker Maysville, KY

Had it for a year now and still have not needed it---would like to send it back but can not seem to be able to do that

1 year ago

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Shirley Jung Huntington, NY

They are very helpful, always there to answer questions and very pleasant.

1 year ago

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Mary Pelton

very reliable, trustworthy, and friendly, and always there when I need them.

2 years ago

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Phyllis Rogers

It's working and makes me feel more secure and safe in my daily life

2 years ago

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Pat Brown

Fortunately, I have not had to use it. Daniel Has been extremily helpful

2 years ago

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Margie Tofte Vancouver, WA

Mom feel 1 time and they were very helpful to get the right people there,

2 years ago

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Lucy Fagnani Bellport, NY

I did not fall but the paramedics came anyways. They were very gracious.

2 years ago

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Laura Blanpied Fullerton, CA

It works for me. The cost fits in to my budget. And that's all I have to say.

2 years ago

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Linda Fountaine Rienzi, MS

Medical Alert always let me know when my dad took a fall. Excellent service.

2 years ago

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Frances L Bassett Rockford, IL

They are always there for me and they communicate with me whenever I need to

2 years ago

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Shawn Tampa, FL

Life saving. Calls for reminding. Keeps up to date of medical information.

2 years ago

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Pauline Lehmann Magnolia, TX

It is dependable and always working, which makes me feel safe at all times.

2 years ago

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Vera & George Barnes Wayne, PA

Medical Alert employees are always very responsive to all questions & problems

2 years ago

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Elizabeth Rizzo Ramsey, NJ

They really make sure that the system is working so that my mother is safe

2 years ago

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Pam Northridge, CA

The response time is great! The customer service staff are courteous.

2 years ago

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Tobe Shanok Wayland, MA

Not satisfied with how it has been going off unwanted. However, someone contacted me one checked the service and explained how it should work.

2 years ago

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Shirley Wisner Bozeman, MT

Make me feel safe in the shower and at night when I have to get up

2 years ago

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R Giasp Naples, FL

I have accidentally hit help button and always have an immediate r

2 years ago

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Wanda Traver Poughkeepsie, NY

They are always available -- fortunately I have not had to use the program

2 years ago

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Guadalupe Garcia San Jose, CA

My company always call me, when by mistake I press the alarm button.

2 years ago

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Ann Hadley Branford, CT

I have sent in two false alarms and my family and police were immediately notified.

2 years ago

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Linda Fowler Concord, CA

I feel comfortable wearing it and the customer service is excellent

2 years ago

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Debora Austell, GA

Reassuring to know my loved one can receive medical help any time.

2 years ago

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Barbara Davies Columbus, IN

Very helpful and polite and caring. Juat wish they had a smaller wrist strap.

2 years ago

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Joyce Osborne Central Point, OR

I have instant response , even if I have dropped the device by accident

2 years ago

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Jean Vette Little Falls, NJ

Quick response when I need it. Would like to see other lanyard options that are more adjustable

2 years ago

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Arminda Figueroa Clearwater, FL

Iam satisfied with the prompt,caring and professionalism services when needed

2 years ago

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D.E.R. Dalton, OH

The keep track of my devices to be sure they are working monthly and they answer. Questions.

2 years ago

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Rita costello Omaha, NE

Very helpful and courteous and willing to listen to any concerns I may have

2 years ago

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Carolyn ODonnell Marble, MN

They are right on it when I need them Thank you very much for that

2 years ago

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Pete Valligny Kannapolis, NC

It has worked when it was not supposed to and it has not worked when it was supposed to. Unreliable-just the thing that is important but missing.

2 years ago