Name: Medical Alert
Rating: 4.4

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Verified Customer

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June A Mitchell Naples, FL

The watch and necklace are free but rather cheap looking. Are there other choices than black plastic?

1 year ago

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Mary k urquhart Baltimore, MD

Each time I have accidentally touched or hit the response button the fire department came.

1 year ago

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Richard Van Fleet Cumberland, MD

I get quick response and persons who answer the phone , know the answers to my questions.

1 year ago

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Merilyn Millikan Renton, WA

The system has actually worked a couple of times when my device was accidentally pressed.

1 year ago

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Verified Customer

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Charles Freeburger Warminster, PA

The system worked as expected. The fall detection was a little more sensitive than we would have liked

1 year ago

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carole grand New York, NY

they are always there even if I made a mistake and hit the button by accident. it's a comfort

1 year ago

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Phyllis Essary League City, TX

I have set my alert off several times by accident but they always call to see if I am alright.

1 year ago

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rj Gig Harbor, WA

works as advertised. testing monthly. sign up was easy. phone contact numbers are helpful.

1 year ago

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camille giovingo Las Vegas, NV

it gives you security and the ability to know you are safe when no one is home with you.

1 year ago

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cydnee peterson Kaysville, UT

It's been helpful but I'm trying g to upgrade the system and keep getting put on hold and no one answers.

1 year ago

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Dr James Trotman Sun City West, AZ

Readily available to assist. The Alert appears to hold a charge less than 48 hrs.

1 year ago

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Bob Westlake, LA

It works perfectly. I got it for my father-in-law and he has used it a couple of times.

1 year ago

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Sherrie Ridgway Arkadelphia, AR

Haven't needed them yet, but like the phone reminders I get periodically to recharge.

1 year ago

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Paul Stephens Honolulu, HI

when u need help, they're there. whether for an emergency or equip. assistance.

1 year ago

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Lois Mathews Boulder City, NV

Never used the service but my daughyter wanted a trial run and ambulance here in minutes.

1 year ago

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Dorothy J McMillen Grove City, PA

I've had to use the Medic Alert three or four times and found to be ready and to my house in about 5 minutes.

1 year ago

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Elizabeth Schreiner Kensington, CT

The company is responsive to how we want the team to react when the alert goes off.

1 year ago

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Johnna Friona, TX

Medical Alert always give notice when batteries are low, and available to answer questions.

1 year ago

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Marjorie Flemister

Have only had to use the system twice, and each time they were very responsive and quickly as well.

1 year ago

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Helen Ovenell

I was called when my mother's alert went off & I told them it was an error. They did not cancel the ambulance from responding.

1 year ago

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margurete purple

The regular neck device does not work, just the neck device for falling. And the main box will not work when I press the button.

1 year ago

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Erlinda Garcia Ontario, CA

Medical alert had save my life numerous time. It is efficient convenient and life saver for me

1 year ago

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Fatima Jamil-Muhammad Rex, GA

They are quick to answer every call, fall and very polite. You are never alone. They save lives.

1 year ago

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Thomas Edwin Koepke DVM West Saint Paul, MN

Senior, living alone in home, worry about falling or other unexpected medical concerns.

1 year ago

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James Blanchard Aurora, CO

very courteous any concerns are always satisfied promptly very happy with the service provided

1 year ago

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Twila Moberly Troy, NY

I haven't had to use them yet but customer service have been good about answering questions.

1 year ago

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Melanie Shoop Louisville, KY

They let me know immediately when our system issues like low battery or no response.

1 year ago

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Norma Pollock Harrison, AR

I don't like the bracelet on the wrist model. It doesn't stay fastened. I have a pacemaker and can't wear the necklace. Would like to have a bracelet with a latch.

1 year ago

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Griff Westminster, MD

The company is affordable and they care. They are easy to understand when speaking with them.

1 year ago

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CJ Holmes Seattle, WA

Easy to use and understand equipment. Customer service is efficient and helpful.

1 year ago

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Kay Schock Aurora, CO

I've never had to use them for an emergency but they are always available for information.

1 year ago

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N. Stewart Knoxville, TN

The system works only at or very near my home--measured in feet. Not useful if I were to fall in a store or parking lot or office building.

1 year ago

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RITA RITCHEY Loudon, TN

The customer service is great. The pendant is too sensitive if I sit down to hard it triggers the alarm.

1 year ago

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Donna Lee Rogers Littleton, CO

Medical Alert is always there and checks up with me if I forget my monthly call in.

1 year ago

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Berta Szochet Brooklyn, NY

So far it's been good service . I didn't need their assistance so far . Customer service is very helpful and polite .

1 year ago

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Wendy Prufer Walnut Creek, CA

They don't send things out fast enough for my needs & they send the wrong quantities (too few that they said they would send me)few) they said they'd

1 year ago

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Mary Miller

Customer service is usually very helpful, even though I don't need to call often

2 years ago

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Mark Skolski

In the unlikely event there is a problem with the device it is handled rapidly and expertly.

2 years ago

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CARRIE INEZ ANYAN Winnfield, LA

I feel safer wearing it, especially in the shower. It works in my yard also, 600 ft. out of the house.

2 years ago

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Charles J. Cichy, Jr. Halifax, PA

They are very thoughtful on checking with us to insure we are satisfied with our service.

2 years ago

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Patricia Riedl Indianapolis, IN

Been very helpful with set up and guidence but am greatful that I have not needed service

2 years ago

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Sarah Beaver Sherman, TX

Response has always been positive. always can answer questioons like the reminders to check

2 years ago

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Dan Conner Auburn, MI

Seldom used but occasionally she hits it by mistake and response is as expected.

2 years ago

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Marilou P Eagan Spencerport, NY

very fast response with my first use (EMT's came quickly) and family was notified immediately

2 years ago

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Beverly Sinibaldi Asbury, NJ

Alert fob needs a shield that can be pulled off in an emergency. This would omit accidental hitting and setting off alarm

2 years ago

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JoAnn Muehrcke Watertown, WI

The watch I accidentally set off3 times with EMT'sclose behind. Felt terrible about that no longer feel secure wearing watch. Necklaces are cumbersome. Sobig.

2 years ago

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Odessa Stanley, NC

Because it went off while I was away and it caused confusion in my apartment building. How embarrassing to me when facing my neighbors.

2 years ago

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Deborah Spendley Heber, AZ

Very responsive. I dropped the necklace and the alert went off and I received a call immediately.

2 years ago

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Hazel Horowitz Olmsted Falls, OH

The alarm goes off without my pressing the button. It happened 2 or 3 times. You are going to check the equipment.

2 years ago

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Linda lee Philadelphia, PA

Because when my device go off they don't have a attitude when I tell them noughing's wrong

2 years ago