- Customer service
- Combo package
- Simple, easy to use equipment
- Customizable equipment
The Lively product and system is much different than the traditional medical alert system. What makes Lively unique is that they offer more than a regular emergency response system. The safety watch is designed to also provide medication reminders and step counting. Lively also will soon be providing even more mobility to seniors by announcing they will soon be pairing their safety watch with a smartphone for emergency response out the home.
The Lively system is unique because of the ability they provide family, close relatives, and/or caregivers to monitor daily steps with the consumer as well as activity monitoring according to the placement of the sensors.
Depending on the subscription, Lively charges anywhere from $22.95 to $44.95 per month for round-the clock monitoring and emergency dispatch services. There is no activation fee associated with setting up the account.
Lively offers members a monthly subscription service. There is no contract. If at any point members would like to cancel their Lively services, you can do so at any point without charge. And if you cancel within the first 60 days, you can get a full refund.
Lively offers a one-year warranty. During that period, if for some reason the equipment is damaged, they will replace it.
Lively monitors 24/7 and their safety watch detects a fall or unhealthy activity (i.e. missing and requires no action from the individual in order to receive help. Their intuitive Safety Watches provide intelligent medication reminders and daily step counting.
Lively has customer service representatives waiting to assist you whether you have questions about ordering equipment or if you are experiencing difficulty operating the system. Members have the ability to order online or by calling in, and there is an online support team prepared to answer any and all questions.
On their products page, Lively offers a kit with the Lively Safety Watch plus one Lively Hub with built in cellular and 4 Lively Sensors so no internet is required.
Simple, easy to use equipment
Lively's Safety Watch is designed so anyone can use it.
The Safety Watch is created to be as fashionable as possible. Soon, users will be able to choose up to 10 different color watch band combinations to match their outfit.
While some industry competitors have batteries that need to be recharged, Lively has a long-lasting replaceable battery with a backup life of 2-3 months.