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Lois Travor Tucson, AZ

Prompt answering, always courteous & helpful

3 years ago

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Thank you for the review Lois!

Nov. 21st, 2018

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julia bale

they answered my needs whenever I needed them.

3 years ago

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Reply from LifeStation

Thank you Julia!

Nov. 21st, 2018

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Patricia Torrance, CA

Customer service has been very helpful with everything.

3 years ago

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Reply from LifeStation

Thank you for the review Patricia!

Nov. 16th, 2018

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Dale Hayward, CA

I got the help when I needed it from them.

3 years ago

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Judi Staten Island, NY

Peace of mind and good price for monthly fee and no contracts, cancel anytime!!

3 years ago

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Reply from LifeStation

Thanks for the review Judi!

Nov. 14th, 2018

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Bee Chen Richmond, CA

Customer service is very good & couteous!

3 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Bee!

Nov. 14th, 2018

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Norma Atlanta, GA

You can just push the button and it will get somebody to call you back.

3 years ago

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B. Huntington Beach, CA

The wrist device is way too big, and they only offer the one.

3 years ago

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Reply from LifeStation

Thank you for taking the time to write a review B. We are working on trying to make the wrist device smaller, but at the moment we are limited by the available technology for us to use.

Nov. 14th, 2018

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Mary Ann Portland, OR

The customer service is always responsive when I call.

3 years ago

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Emily T Ruidoso Downs, NM

Whenever I call them, they come within ten minutes.

3 years ago

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Anonymous Chagrin Falls, OH

I just check it on whether it's working and it works good.

3 years ago

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Patrick San Diego, CA

I think the customer service is very polite and nice.

3 years ago

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Lorraine Albuquerque, NM

When I needed them, they were here.

3 years ago

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Bobbie Sacramento, CA

The necklace is light and easy to wear. The service is a little bit expensive.

3 years ago

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Anonymous Germantown, TN

LifeStation is very responsive to any calls that we make.

3 years ago

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Connie Fairport, NY

Everyone at LifeStation is very helpful and kind.

3 years ago

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Melvin Ainsworth & Crockett, CA

Customer service has always answered right away.

3 years ago

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Lorraine Romeoville, IL

The service offered by LifeStation is very prompt.

3 years ago

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Elaine R Miami, FL

I haven't had any trouble other than it taking them a long time to answer.

3 years ago

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Lisa Acworth, GA

They're always quick to answer and help with any problem.

3 years ago

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Marjorie C. Danville, CA

I have used the device and it worked fast.

3 years ago

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Dawn Toughkenamon, PA

They've always been helpful when I needed to call.

3 years ago

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Reply from LifeStation

Thanks Dawn!

Nov. 9th, 2018

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Christopher Prescott Valley, AZ

Everytime I've used the device, it's worked.

3 years ago

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E. Marie Troy, MO

They come really fast after I call them. I've had no problem with it at all.

3 years ago

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Joann Winfield, MO

They are always there when you need them.

3 years ago

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Donald Roseville, CA

The customer service has always responded.

3 years ago

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Lucille & Bernie Florence, OR

I have used it and the customer service was very effective.

3 years ago

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Michael Houston, TX

I've had reasonably good service from the customer service

3 years ago

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John

Every time we've needed it, it takes forever for somebody to get back to us.

3 years ago

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Reply from LifeStation

Thank you for taking the time to write a review John. This is concerning to hear as we have always been shown to have very fast response times. It may be that at the times you press the button we are experiencing an unusually high volume of other button presses, which would then tie up our monitoring specialists who would be unable to provide immediate assistance.

Nov. 6th, 2018

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Emily Wilmington, NC

I only used it one time and they responded quickly.

3 years ago

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Reply from LifeStation

Thanks for the review Emily!

Nov. 6th, 2018

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Elaine Fort Thomas, KY

Called them and they came to the house right away.

3 years ago

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Valvery Pompano Beach, FL

Customer service has answered my concerns and questions right away.

3 years ago

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Julie San Jose, CA

They have always responded when we have contacted them.

3 years ago

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Reply from LifeStation

We will always be here for any questions or concerns you may have Julie. Thank you for the review!

Nov. 6th, 2018

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Carol Springfield, MO

The price first brought us to Lifestation. The service is very reliable.

3 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Carol. We try to make the price as affordable as possible since we do not want someone who needs a device like this to be unable to purchase one.

Nov. 6th, 2018

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Anonymous Newport Beach, CA

The respond well to emergencies but on occasion, they are slow.

3 years ago

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Sunny Fort Collins, CO

Customer service responds immediately and courteously.

3 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Sunny!

Nov. 6th, 2018

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Mark Anderson, SC

LifeStation's device is very easy to use

3 years ago

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Dino Grayslake, IL

The customer service reps are very prompt and courteous.

3 years ago

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Betty Roy, UT

It's too big and too heavy for a senior to carry it. It didn't like it and the customer service wouldn't work with us.

3 years ago

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Anonymous Omaha, NE

LifeStation's representative was very informative, and helpful in explaining the service.

3 years ago

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Edith North Fort Myers, FL

When I call in to test it, they are very nice.

3 years ago

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Diane Santa Maria, CA

It's easy to carry and it's also easy to use.

3 years ago

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Judy Lebec, CA

They are there if you need them and they are polite.

3 years ago

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Rita

Customer support was very prompt at responding to our calls.

3 years ago

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Charles

My wife had to use it twice and it worked perfectly.

3 years ago

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Jean Jupiter, FL

Customer service has always been very responsive.

3 years ago

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Carolyn Ashland, VA

I can easily push the button if I need help.

3 years ago

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Ann Narberth, PA

The device is too big for me. I think that it would be better if it was smaller.

4 years ago

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Ramona Poplar Bluff, MO

Customer service is always answers my calls quickly.

4 years ago

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Anonymous

Customer service is always ready to connect with me.

4 years ago