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Dawn knight

My dad had a few issues with no calls back and after some time they we fixed.

3 years ago

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Reply from LifeStation

Thank you for the review Dawn! We are sorry to hear about any problems that you may have had but we are glad to hear that they were addressed.

Oct. 21st, 2019

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Jim Coe

always responded immediately to Mom's medical emegercies

3 years ago

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Reply from LifeStation

Thank you Jim!

Oct. 22nd, 2019

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dale schmon

they very dependable and helpful know their job

3 years ago

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Reply from LifeStation

Thank you for the review Dale!

Oct. 21st, 2019

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Eleanor Redmond

This device needs help with being able to be away from docking station without it alarming

3 years ago

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Reply from LifeStation

Thank you, Eleanor for your feedback. We recently tried to reach out to you to discuss your console functionality but were unable to reach you. Please contact our 24/7 customer service line at 800.998.2400.

Oct. 28th, 2019

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well care employee

They seem to be on top of everything as far as follow up

3 years ago

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Reply from LifeStation

Thank you very much for the review!

Oct. 21st, 2019

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Marilyn Anderson

They are always so polite and so quick to respond.

3 years ago

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Reply from LifeStation

Thanks for the review Marilyn!

Oct. 21st, 2019

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Debbie Wilson

There great and friendly. Helped my mom when she needed it

3 years ago

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Reply from LifeStation

Thank you Debbie!

Oct. 14th, 2019

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Walter Stone

Reliability and customer service, all at a reasonable cost.

3 years ago

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Reply from LifeStation

Thank you for the review Walter!

Oct. 14th, 2019

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Suzanne

So far so good - If I need a replacement, they issue it right away

3 years ago

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Reply from LifeStation

Thank you for the review Suzanne!

Oct. 14th, 2019

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Teresa

Reliable and respond quickly to emergencies and tests

3 years ago

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Reply from LifeStation

Thank you Teresa!

Oct. 14th, 2019

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Frank Maffia

very good product and service always there for me

3 years ago

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Reply from LifeStation

Thank you Frank!

Oct. 14th, 2019

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Schulze

Immediate Reponse-even when I make a mistake

3 years ago

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Reply from LifeStation

Thanks Schulze!

Oct. 14th, 2019

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Barbara Gonthier

Had some questions and they were answered fully.

3 years ago

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Reply from LifeStation

Thank you Barbara!

Oct. 14th, 2019

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Carlene Keller

Timely response to emergency. Professional staff.

3 years ago

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Reply from LifeStation

Thanks Carlene!

Oct. 14th, 2019

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Tammy Balthazar for mom Toni Edmonds

Quick response on equipment and phones. Helpful.

3 years ago

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Reply from LifeStation

Thank for the review Tammy!

Oct. 14th, 2019

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Shirley Horwitz

Used once with immediate results. I have

3 years ago

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Reply from LifeStation

Thank you for the review Shirley!

Oct. 14th, 2019

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Wilma Whitt

price fair including the extras.- wall mountings.

3 years ago

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Reply from LifeStation

Thanks Wilma!

Oct. 14th, 2019

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Thana Robinson

Way too expensive. Years go by and I never use them.. Since i have never used the service, cant rate most of your questions.

3 years ago

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Reply from LifeStation

Thank you for your feedback Thana. We pride ourselves on having our devices as competitively priced as we can within the industry to ensure that the protection we offer can be available for any customer. However, we understand that this may not be the ideal price for everyone so we hope you find something that better fits your preferences.

Oct. 21st, 2019

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Delores Hudson

Always available and prompt response courteous

3 years ago

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Reply from LifeStation

Thank you for the review Delores!

Oct. 14th, 2019

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Kerri

customer service is always friendly and easy to deal with

3 years ago

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Reply from LifeStation

Thank you for the review Kerri!

Oct. 14th, 2019

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Gerry

I wish there was a wrist band to wear instead of the clunky necklace.

3 years ago

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Reply from LifeStation

Thank you for the review Gerry! We do offer wristbands for our systems in all cases except for the Mobile GPS Device. We have yet to offer a GPS Device as a wristband but is something that we will hopefully be unrolling in the future.

Oct. 14th, 2019

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Freda VanFleteren 48867

The only time I needed it, it didn't work. Not sure why. My son got it going somehow

3 years ago

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Reply from LifeStation

Thank you, Freda for your feedback. We’re glad we were able to confirm that your console is functioning properly. Feel free to contact our 24/7 customer service line at 800.998.2400.

Oct. 21st, 2019

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Leonard Mullett

They have answered in emergencies and very calm and and knowledgable.

3 years ago

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Reply from LifeStation

Thank you for your review Leonard!

Oct. 14th, 2019

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Dna

Very polite and knowledgeable and courteous

3 years ago

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Reply from LifeStation

Thank you very much DNA!

Oct. 14th, 2019

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Cheryl Bolton

Great customer service, caring staff, dependability

3 years ago

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Reply from LifeStation

Thank you Cheryl!

Oct. 14th, 2019

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Evelyn Blair

Timely response. Polite, show concern for customer.

3 years ago

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Reply from LifeStation

Thanks for the review Evelyn!

Oct. 14th, 2019

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Nancy Plemmons

Price. Overuse protection. Strong signal in spite of trees.

3 years ago

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Reply from LifeStation

Thanks for the review Nancy!

Oct. 14th, 2019

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Patrice

Great coustomer service and quick responce time.

3 years ago

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Reply from LifeStation

Thanks Patrice!

Oct. 14th, 2019

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Ricky Belton, SC

I don't dislike anything, it works good. They can help me.

3 years ago

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Richard Columbus, OH

Everything works smoothly and I feel safer with it.

3 years ago

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James Elizabeth City, NC

I like everything about it. It works. It's a good product.

3 years ago

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walter Palasieski

if you cancel they dont work with and give you time to return outdated product charging outrageous fees to tour checking account or card.

3 years ago

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Reply from LifeStation

Thank you for your feedback Walter. We tried reaching out to you in order to discuss your concerns but were unable to reach you. If you would like to contact out 24/7 customer service line at 800-998-2400, we would love the opportunity to hear more from you about your situation.

May. 10th, 2019

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Laberta June Pruitt

I have had to use it 2 times and response was great!

3 years ago

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Reply from LifeStation

Thanks Laberta!

May. 8th, 2019

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Debra

Never had any problems with only one or any products

3 years ago

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Reply from LifeStation

Thanks for the review Debra!

Apr. 30th, 2019

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sandra nidetz

sometimes when i test the machine it seems to take too long for an answer

3 years ago

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Reply from LifeStation

We appreciate your feedback Sandra! The safety of our users is our #1 priority and we are constantly working to ensure that you get the fastest response time possible.

Apr. 30th, 2019

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Betty Luther

The time I needed help they were very fast.

3 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Betty! I am glad that we were able to provide the help that you needed.

Apr. 23rd, 2019

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Ednamay E. Taraba

Can not wear it, way to heavy. No good for just sitting around home and sleeping, not what I expected and way to expensive

3 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Ednamay. We tried reaching out to you on Tuesday to discuss returning to your original device, but we were unable to reach you. If you would like to discuss this situation further, please call our customer service line at 800-998-2400.

Apr. 25th, 2019

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prefer not to answer

Staff is helpful when we call to check the unit

3 years ago

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Reply from LifeStation

Thank you for the review!

Apr. 23rd, 2019

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Ramona

I've only used LifeStation once and the response was good.

3 years ago

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Dianna

They have always been good about helping me.

3 years ago

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Geraldine Whiting, NJ

I tested it and the ambulance came very quick.

3 years ago

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Mary Jane New Derry, PA

When I tested it, LifeStation answers immediately.

3 years ago

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Jane Martinez, CA

The customer support is very good and it's always been there for me. The device is okay, it's not very attractive.

3 years ago

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Dorothy Virginia Beach, VA

I did have to use it and the paramedics came out.

3 years ago

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Reply from LifeStation

I am sorry that you had to use the device Dorothy, but i am glad that we were able to provide you with the help you needed. Thank you for taking the time to write a review!

Apr. 18th, 2019

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Paula N Temple, TX

Prompt response when needed, affordable rates.

3 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Paula!

Mar. 18th, 2019

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gary grant

There when needed and every helpful when having trouble

3 years ago

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Reply from LifeStation

Thank you Gary for taking the time to write a review. We’re glad to hear that you enjoy having the LifeStation system.

Mar. 14th, 2019

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Anonymous Bismarck, ND

I like LifeStation because it is easy and dependable.

3 years ago

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Janet

The device and equipment is very handy to have.

3 years ago

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Sandra L. Caron

They are right here when you push the button.

4 years ago

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Reply from LifeStation

Thank you Sandra!

Nov. 21st, 2018

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Lois Travor Tucson, AZ

Prompt answering, always courteous & helpful

4 years ago

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Reply from LifeStation

Thank you for the review Lois!

Nov. 21st, 2018