Since 1977, LifeStation has been offering medical alert devices and medical monitoring services designed by medical alert industry veterans to help seniors live independently. LifeStation makes getting emergency assistance easier for seniors who want to live in the comfort of their own home at an affordable cost. LifeStation looks after the health and well-being of older adults, giving them, as well as their family members, peace of mind knowing they will be protected with LifeStation's emergency services and medical monitoring.

Additional highlights of the company include low monthly monitoring fees ($19.95–34.95), no equipment fees, no activation fees, no contract length, and a lifetime warranty on LifeStation equipment. The medical alert company has high ratings and exceptional service, which is evidenced by a number of positive Life Station reviews below.

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The Good

  • Low Price and No Long-Term Contracts
  • Multiple Plan Options
  • System and Warranty
  • Fastest Response time in the Industry
  • Complimentary Alert Messaging
  • 30-Day Money-Back Guarantee
  • Five-Day Battery for Mobile System
  • Waterproof Alert Button
  • "Find My Loved One" Feature
  • Free Spousal Alert Monitoring
  • LifeStation Reviews
  • 1,000-Foot Range from Base Station

Low Price and No Long-Term Contracts

LifeStation has lower prices on medical alert systems than most other leading competitor medical alert companies. On top of that, there are no long-term contracts that rope customers into service for a specified period of time. With LifeStation, customers can cancel at any time without having to pay a cancellation fee. Both of these points make LifeStation a very wise financial choice.

Multiple Plan Options

LifeStation offers a variety of plans to ensure there is a choice that fits every consumer, regardless of their specific lifestyle. Whether you are regularly on the go or typically remain at your home, LifeStation has a plan to fit everyone's needs. You can also choose between monthly, quarterly, or annual billing services. Plan details for LifeStation's three main packages are below:

In-Home Landline — $19.95 per Month

This package is best for customers who most often remain at home but still want to remain independent and safe in the case of an emergency. 

  • Shower-safe buttons wearable as a pendant or on the wrist
  • Sensitive whole-house 2-way speakerphone
  • Optional fall detection pendant available
  • Plug compatible with landline phone jack or modem - optional Cellular System available

In-Home Cellular — $26.95 per Month

This plan is best for consumers looking for protection in their home and around their yard, as this plan has a larger range from the base station to ensure protection in the yard as well as in your home. 

  • 2-Way voice pendant
  • Shower-safe pendant up to 600-foot range (2 football fields)
  • Easy setup - connect to phone line and power within minutes
  • No activation or setup fees 

Mobile LTE — $34.95 per Month

This package is best for consumers looking to be more active with their medical alert system and who plan to leave their homes quite often. This medical alert device is made specifically for on-the-go.

LifeStation’s Mobile LTE boasts the most advanced suite of capabilities to date in a medical alert system. Leveraging AT&T’s 4G LTE network, the nation’s fastest and most reliable system, it takes advantage of LifeStation’s award-winning monitoring center, allowing seniors to get help quickly and confidently, anywhere in the country

  • Fastest, most reliable nationwide LTE Network
  • Most accurate location services, utilizing GPS and Wi-Fi
  • Fully waterproof — take it in the shower or bath with no worries
  • Longest battery life — up to five days without needing a charge

System and Warranty

LifeStation's medical alert systems are covered under a lifetime warranty. Their in-home system consists of a pendant or wristband with an emergency alert device button and a base station that is connected to their monitoring station. The base unit and emergency button work within 1,000 feet of each other. When you press the button, a Care Specialist is notified that you are having an emergency.

The base station features an enhanced speaker and voice capabilities that gives users two-way communication with a Care Specialist even if they have fallen down. For those without a traditional landline, LifeStation offers products for alternative phone service and mobile devices for seniors with active lifestyles. Read LifeStation reviews below to read about customers' experiences with different types of LifeStation alert systems.

Fastest Response Time in the Industry

LifeStation's monitoring station exceeds both national and industry standards for training and response time. It is a UL-listed and 5 Diamond Certified medical monitoring center with a strict training protocol for its personnel, starting with six weeks of formal classroom training and mandatory exams at the end of every module.

Once this training for the response center personnel is successfully completed, there is field training guided by TMA certified instructors. All new personnel receives weekly performance reviews for three months. This ensures a high standard of customer service and a quick response time.

The average LifeStation response time is 20 seconds. The company encourages its customers to do a monthly system test so they can see how quickly LifeStation responds to alerts. LifeStation systems also have check-in capabilities that allow the company to check your system each week to ensure it is communicating with the monitoring center. 

Complimentary Alert Messaging

A LifeStation medical alert device also offers caregivers the option for an alert messaging service that sends automatic email notifications in the event their loved one has an emergency. It also performs a silent weekly test of the loved one's system and notifies them if the system has any issues.

30-Day Money-Back Guarantee

LifeStation features a 30-day money-back guarantee for any customer on any payment plan. This includes customers that still pay month-to-month. This can give customers peace of mind that they can test out LifeStation and get their money back if the medical alert service doesn't work for them. LifeStation is essentially risk-free, and anyone can try the service without committing to any fees or contracts.

Five-Day Battery for Mobile System

LifeStation's mobile medical alert system has an impressive battery life of up to five days, which is an upgrade from the previous 36 hours. This is considered impressively long, especially compared to other medical alert companies. Having a lengthy alarm battery life ensures the medical alert owner does not have to worry about charging the system every day and has the ability to go days without having to worry about doing so. LifeStation also replaces medical alert batteries for free so customers do not have to worry that this cost would be out of their pocket. 

In the case of a power outage, LifeStation's system also has a backup battery that lasts for up to 32 hours. When your power turns back on, the battery will begin to self-charge. 

Waterproof Alert Button

All of LifeStation's medical alert buttons are waterproof. This means you don't have to worry about taking off the alert device when showering, taking a bath, or during other activities that involve water. This is especially convenient since wet areas are the most fall-prone areas, so it is a major plus that you'll still have protection in these instances. 

"Find My Loved One" Feature

For a limited time, LifeStation has created a "Find My Loved One" feature to go with all mobile GPS device packages. This feature allows anyone on the emergency contact list of the medical alert owner to text "Find + [medical alert owner's name]." The contact will then receive a text message with a link to the address of the loved one's location on a map.

Whether it's used as an extra safety precaution or a way to find a medical alert device if lost, this feature adds additional peace of mind and added security for medical alert owners and their loved ones. With a simple text, they can check up on their loved ones and their whereabouts at any time. 

Free Spousal Alert Monitoring

If you have a spouse or another person in your home who also wants medical alert monitoring, LifeStation will provide the monitoring services completely free. The only cost the second medical alert user is responsible for is an extra help button, which is $3.99 per month. 

LifeStation Reviews

LifeStation consumer reviews are overwhelmingly positive, highlighting exceptional LifeStation customer service, affordable pricing, quick response times, and quality equipment. LifeStation complaints are minimal, demonstrating a positive customer experience and awarding LifeStation a high star rating. Knowing LifeStation has reliable service and highly trained professionals can give consumers peace of mind that their loved one using the medical alert device will be taken care of.

1,000-Foot Range from Base Station

LifeStation has a 1,000-foot range from the base station for its medical alert devices. Many medical alert providers have lower ranges closer to 600 ft. A larger range gives consumers more flexibility in how far they can travel from the medical alert device base station and ensures more protection in the case of a fall or another emergency. 

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The Bad

  • Additional Fees

Additional Fees

One way LifeStation's alert service falls short of its competitors, who offer spouse coverage at no additional charge, is by charging an additional fee of $3.99 per month for every extra alert button. Also at an extra cost is a LockBox, a bathroom and hallway alert button, and automatic fall detection, which some companies offer for free or include in the subscription fee. However, the fee is minimal and won't raise your monthly payment by a significant amount. Check out LifeStaton reviews below to see if this has proved to be a problem to past customers. 

The Bottom Line

LifeStation offers both standard benefits as well as modern technological features like mobile GPS tracking technology and audible notifications, letting users know the battery needs to be recharged. LifeStation's pricing is on par with the lower to middle range of industry standards with a price-lock guarantee of one monthly rate and a 30-day money-back guarantee.

LifeStation's greatest strength lies in the industry certifications it holds, such as UL approval and TMA certified instructors to provide peace of mind. The major selling points are LifeStation's state of the art monitoring center, the automatic alerts for caregivers, and LifeStation Fall Detection. The medical alert service is known for its quality medical alert systems with high-end equipment, exceptional customer service, and affordable pricing, including a low-priced monthly fee, no activation fee, no equipment fee, and no contract length.

If you're interested in learning more about the medical alert provider, read LifeStation reviews below to see what current and past customers have to say about the company, its customer service, its equipment, and more. 

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Call our recommended rep over at LifeStation below.

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User Reviews

Star Rating

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2,401 Reviews

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Betty Grapp
October 25th, 2017 Lake Havasu City, AZ' DETAILS
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Thank god I haven't had to use it. I have been pretty safe, but since I've fallen before and broken my hip, my kids started telling me I needed one of those life alert things. I call them once a month to make sure that the unit is working and that the connection is good. They are always there to answer and ask you if you need help. They are very comforting. The only problem is that sometimes I'm busy, have company, or just forget to call for the monthly check up. I can't always make sure to do it on the same day, but it's been ok so far.

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Nelson Knox
October 25th, 2017 New York, NY DETAILS
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We have been very fortunate in that we haven't had to use it as of yet. My mother uses it all the time since she doesn't live with us. I know that if something bad happens to her, she can use it to get someone on the phone who will call me. The responses we've had have been good, they are very responsive.

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Sherrill L. Derrenberger
October 25th, 2017 Sarasota, FL DETAILS
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I'm used to putting it around my neck, though I rarely have to press the button. I do that occasionally by accident. There was time when I actually fell and pressed the button and they called the EMTs for me. I wasn't actually injured but they helped me get up and took care of everything very quickly. They always answer right away.

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Robert Ciero
October 25th, 2017 Ossining, NY DETAILS
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My niece picked it for me to be honest. On a normal day I have it in my house. I haven't had to use them for anything so far, but I did call customer service when I had to replace the batteries of my device. We tried testing the new batteries afterwards and they thought it was an emergency. Luckily we stopped them before they called anybody to come out here.

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Anonymous
October 25th, 2017 Beverly Hills, CA' DETAILS
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I've only used it once, and the service was very prompt. The only problem was that they called the LA paramedics instead of calling the Beverly Hills ones. Had they done that, I would've gotten help in 2 minutes. We ended up calling Beverly Hills ourselves.

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Glen Jasek
October 25th, 2017 Cypress, TX DETAILS
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The device is for my mother as a precaution, that's really all it is. Thankfully we haven't had to use it yet. From the little bit of interaction we had with them, they have always been prompt, courteous, nice, and very easy to understand. Everyone speaks very clearly. We have had a lot of false alarms where my mother is just in her bedroom doing nothing. It has been kind of frustrating since I sometimes get calls at 3 in the morning.

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John Zagami
October 25th, 2017 Montclair, NJ' DETAILS
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My mother uses the device. When she falls, she presses the LifeStation button and they come get her. They have been very prompt when calling, no matter what time it is.

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Barbara Shocker
October 25th, 2017 Harrisburg, PA DETAILS
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My 94 year old father in law wears it. We chose it because you can wear the apparatus around your wrist. When we had to contact the main offices, they always come back to us very quickly and promptly.

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Jane Wanberg
October 25th, 2017 Oregon City, OR DETAILS
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They respond well whenever we test the system. It notifies us because of the contact information we gave them, though a lot of times my mother receives information which she shouldn't be receiving. Otherwise, the service is good.

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Shelley Rosselot
October 25th, 2017 Celeste, TX DETAILS
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My mom has fallen several times. Last time it happened, she broke her hip and the device worked fantastic. They have been very patient and get their job done quickly. The only thing is that the necklace will not stay tight, it constantly pulls down.

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K.M. or Anonymous
October 25th, 2017 Vancouver, WA DETAILS
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My mother is the one that wears it, but hasn't had an emergency yet. She has accidentally tripped a couple of times and they called right away. It is kind of hard to get through to customer service line to just ask questions. Other than that, it has been a good experience.

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Debra Roebuck
October 25th, 2017 Pontotoc, MS' DETAILS
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I got it for my mother in law. In all the years she has had it, she has only used it once and it worked perfectly that time.

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Kent Gillestie
October 25th, 2017 Pearl River, LA' DETAILS
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My dad was having seizures for a while, and on one occasion I pressed the button. They answered right away and the ambulance was here in a few minutes. It was all very efficient and I was very impressed. Other than that, my dad calls them monthly to check up on things. They are always very kind to him and very curious. Whenever we call for an emergency, they act quickly. I'm impressed with the fact that the device works all the way out in the driveway, which is a bit far from the house. We're also very far from the city since we live in the country, and it still works. It has been a great thing.

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Anonymous
October 25th, 2017 Gilroy, CA DETAILS
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We've had the service for both my mother in law and my mother and it has been dependable and useful. We feel comfortable having it, since both of them live alone. The other day my mother hit the button accidentally while she was doing yard work and emergency services went there very quickly. It has proven that it works well and gives you peace of mind. We have been happy with it.

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Courtney Bird
October 25th, 2017 Bertram, TX DETAILS
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I got it for my dad since he had a heart attack and didn't feel safe living alone in his house. Having it gives him great comfort. We haven't had to use it but we test it every now and then. The button is really easy to push and the people are always very nice, helpful, and knowledgeable. They answer all of our questions.

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Ellen Curtis
October 25th, 2017 Morganton, GA DETAILS
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I actually haven't had to use it, but it doesn't get in the way at all. When we tried to call them and test the system it took a little longer than what I'd like. Other than that the device is small and easy to use.

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David Linam
October 25th, 2017 Colorado Springs, CO DETAILS
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We've never had to use it since we got it. Whenever I test the unit though, it takes far too long for me to get a response. It took over 3 minutes for the operator to come on the line. I actually called them about that and they improved their response time. The equipment itself is high quality. I just wish it was cheaper since every other service seems to be lower price.

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Lela Thompson
October 25th, 2017 McGregor, TX DETAILS
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I haven't had to use it, but I have been very confused when I get calls in the middle of the night. Apparently I accidentally pushed the button, but they called me really quick.

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Irene Wright
October 25th, 2017 Tarpon Springs, FL DETAILS
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I got it for my mother since she lives alone. I just wanted to make sure that if she fell or needed help, she would have quick access to it without having to find a phone and dial the number. She has pushed the button on occasion without meaning to and a minute or so later she got someone on the phone talking to her. Thank God, she hasn't had to use it as of yet, but she does tell me she feels some comfort knowing it's there.

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Roy Sliger
October 25th, 2017 Englewood, TN DETAILS
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I use it every day, though I don't wear it sometimes. I do that because if I bump it or anything it goes off. It's really sensitive. Whenever I push the button it will take just 2 or 3 seconds for somebody to call and ask me if I'm ok. I have no problem with it, except for the fact that it's a bit inconvenient to wear around my neck.

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Mary Delarosa
October 25th, 2017 Electra, TX DETAILS
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The device is for my dad. Thank God we haven't had to use it, but since he moves by himself and sometimes gets dizzy, we decided to get it. He has accidentally pressed the button and the response was pretty quick.

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Anonymous
October 25th, 2017 Delray Beach, FL DETAILS
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Using this was suggested by my children since they wanted to keep me safe while I live alone. Luckily, I haven't had to use it, but I do call them every once in awhile to make sure it's functioning. Customer service is very much alert and if I don't answer they call me again. They make sure to reach me if I go away and are always right on the ball with things, especially if I go away.

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Esther Nagao
October 25th, 2017 Oakland, CA DETAILS
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I normally put it on in the morning after waking up. Then I just walk around with it and put it in the charger in the evening when I go to bed. The price is right, though my only problem is that they didn't give me much written information with the equipment.

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John Cavaness
October 25th, 2017 Marion, IL DETAILS
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We got it for my father after a friend referred us to it. It seems to work as advertised.

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Lois Plymale
October 25th, 2017 Pacifica, CA DETAILS
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I was with a different company but their necklace was too big. Since the prices were the same for LifeStation and that other company, I went ahead and switched. The only thing that I miss about the other company is that they used to call me every month to make sure that the thing was working and LifeStation doesn't. Other than that, I think the box that comes with the service is not great. I've actually complained to them a couple of times because when it starts saying 'emergency, emergency' it's too loud. It goes on for 3 minutes or so, and since I live in an apartment I'm afraid my neighbors just hear this thing going 'emergency, emergency.' They told me there was no way to lower the volume so I guess that can't be changed. It does take awhile to get an answer from them, but so do the other companies. I really would like to get the device that can be used outside while driving or visiting someone.

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Brenda Elverling
October 25th, 2017 Duluth, MN DETAILS
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We got it for my cousin because of the features it had and the price. I don't think she's ever had to use it, but in my limited experience it has been good.

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Lawrence Barclay
October 25th, 2017 Newport News, VA DETAILS
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At the time we got it, the service seemed like the best option. During the time my mom had it, she thankfully didn't have to use it, though we tested it to make sure that it was working. She would put the device around her neck when she was all by herself. Customer service was always responsive when we needed help regardless of what it was. We are currently moving her to assisted living so we have to discontinue the service, still we were satisfied with it.

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Dan Wegener
October 25th, 2017 Littleton, CO DETAILS
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Thankfully we have not had to use it yet. We just test it every once in awhile and they always seem to respond really quick, which is nice. They have been very kind, the equipment is real nice, and they have the best pricing. Overall, it's a very good company.

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Marilyn Treat
October 25th, 2017 San Jose, CA DETAILS
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Luckily I haven't had to use it. Still, when we have called in the answers have been forthcoming and it is easy to call in and find out what you need to know.

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Karen Best
October 25th, 2017 Massillon, OH' DETAILS
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They have been friendly and helpful with setting up the device.

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Carol Joy Johnson-Gomez
October 25th, 2017 Severna Park, MD DETAILS
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I got it for my parents and so far the only time they've had to use it was by accident, but even then it worked well. They have been very responsive and pleasant when they talk to my parents, even when they press the button by accident. The device that they wear around the neck is a bit sensitive though. The false alarm that we had was because my mother was carrying something and the button got pushed by it.

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Karen Mikich
October 25th, 2017 Flushing, MI' DETAILS
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We wanted something for my 87 year old mother so that she could notify people if she needed help. She has fallen several times because of her age and instability. Whenever this happens, the device automatically detects the fall and triggers an alarm. The company then just calls her to check if she is ok without her having to push a button. Customer service has been very responsive and pleasant to deal with. They follow through with special requests and keep my mom's profile up to date with the information we give them. They just do everything the way we would expect them to do it. The only problem we've had is that the device is really sensitive and, for instance, if the dog jumps on my mum's lap it can press the button with its paw. We've had to put a little box around the device so that doesn't happen. Other than that, I have been very pleased with the service.

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Anonymous
October 25th, 2017 Cranford, NJ' DETAILS
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We got it for my mother since she is 92 years old. On an occasion, my 24 year old son had a seizure when she was alone with him. She remembered to hit the button and was able to call the police and get help for him all on her own. Their response is very quick and customer service has been very kind. The device is a little bit sensitive though, she has set it off just by leaning against it.

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George E Matsoukas
October 25th, 2017 West Palm Beach, FL' DETAILS
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I haven't had to use it, but I check periodically to see if the services are still available. They seem to respond quickly enough. It works.

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Pearl Nichoals
October 25th, 2017 Asheville, NC' DETAILS
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I get a fast response when I test it.

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Susan Marchant
October 25th, 2017 West Des Moines, IA DETAILS
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I've never actually had to use it for an emergency. I've only pressed it one time against the counter and they called me to see if I was alright. The call was very prompt and they were right there, even though I hadn't even realized I had pressed the button. The GPS sometimes shows the device is in random places and I'm not sure why that'd be.

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Pam Robison
October 25th, 2017 Hillsboro, OH DETAILS
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We got it for my mom who's 90 years old. Thank goodness she has never had to use it, but she has accidentally hit it a couple of times. They've treated her very nicely.

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Anonymous
October 25th, 2017 Rego Park, NY DETAILS
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My son installed it for me. I haven't had to use it but when testing it I found out that it takes a long time to get the operator on the line. The machine just goes and says 'emergency, emergency, emergency.' I could be dead 3 times by the time somebody gets on the telephone.

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Wilma Nelson
October 25th, 2017 Jeffersonville, IN DETAILS
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My children got it for me since I had blood clots in my lungs and a lot of other medical issues at once. They were concerned that I'd be alone and falling. It is convenient, I just keep it on the table with my box of tissues so that it's out of the way but accessible if I need it. Now I also wear the neck thing all the time. I'm blessed in that I haven't needed to use it, but I check my system every once in awhile. When I do, they always talk to me and give me some of their time, it has been pleasant.

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Jeff Zwick
October 25th, 2017 West Palm Beach, FL DETAILS
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I got it awhile back. My mother used it when she fell down and they responded in a timely fashion. They contacted both 911 and me. They did everything they were supposed to do, and they did so right away.

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Lisa Claspill
October 25th, 2017 Tecumseh, KS DETAILS
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We got it because it had a fair price. Customer service has been very friendly and helpful, no matter if we have questions about the set up or if we need help. It has never failed.

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Janet Russell
October 25th, 2017 St Paul, MN DETAILS
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Fortunately, we never had to use it, though when we test the system they always answer promptly. The deed has never failed, it always works.

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Eva Foster
October 25th, 2017 Franklin, IN DETAILS
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I got it after I lost my husband in June because I was trying to live on my own. Since I had limited eye sight and I'll be turning 86 soon, I thought I'd get it. I haven't had to call them, but I know from what I've seen that they are adequate and will help with any problem I might run into. They are very nice. It makes me feel a little more secure to have it.

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Perry Dangerfield
October 25th, 2017 Kimberly, ID DETAILS
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It's for my mother, and it has worked proficiently so far. On an occasion she fell down and I wanted to make sure she was not injured. So, called LifeStation and they sent out the EMTs to evaluate her. They responded quickly.

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Anonymous
October 25th, 2017 Sterling Heights, MI DETAILS
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My daughter is a nurse and she recommended I get it. I've never used it, but I do have a lot of false alarms. It's ok.

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Ronald Grass
October 25th, 2017 Tekamah, NE DETAILS
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I have the thing for my mother and she hardly ever uses it. There have been a couple of times when she fell to the floor and needed help getting up. They were not bad at all, and she has been satisfied with it.

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Chuck Thompson
October 25th, 2017 Adel, IA' DETAILS
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My aunt had it in her house for a short amount of time before her son came and took her back to Georgia to live with them. During the time that it was up and running, it all seemed pretty easy to install and use. It worked properly and it was not to complex so she could understand how to use it. When we tested it they were very good at following through with every part of the operation. I was very pleased with it.

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Linda Snesrud
October 25th, 2017 Faribault, MN DETAILS
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My mother pressed the button unexpectedly a couple of times and we received a call from them. She was ok and they did respond so we think the service is ok. At this point we are looking for something that costs a little less though...

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C.B. or Anonymous
October 25th, 2017 Sacramento, CA DETAILS
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We got it for my aunt who's 98 years old. It's there for her no matter if it's nighttime or daytime.

Verified Customer

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Danny Cowley
October 25th, 2017 Fort Worth, TX' DETAILS
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We got the device for my mom so she could call for help. We don't use it everyday but they did the job they said they would.