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LifeStation

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2,488 User Reviews

6.4

Overall Score

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Dorothy Belt Gays, IL'

I just checked them out online and they seemed to be the appropriate ones. I'm still having problems with the reception in my rooms with it though.

3 years ago

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Mystic Traveler

They produced as advertised. Were reliable and always reachable for help.

3 years ago

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star star star star star_border

Roaring 20 New York, NY

Not sure if and when they do checks on the equipment to make sure they are working.

3 years ago

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star star star star star_border

DQ Azusa, CA

Everything went smoothly as I ordered the service for my father who was across country.

3 years ago

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star star star star star

Son of parent that has one Shakopee, MN'

we have no issues so far and it is great protection for our mom & mother-in-law

3 years ago

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anonymous Santa Rosa, CA

staff helpful and professional. haven't had to use system in an emergency

3 years ago

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star star star star star_border

Gerri Bittle Naples, FL'

Angela had to call twice after I pushed my necklace button before the Emergency crew responded

3 years ago

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star star star star star

Casimir Holland, OH

They are helpful and very patient. All questions were answered.

3 years ago

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star star star star star

Gina Barrachina c/o Lorraine Pomeroy New Haven, CT

Always responded in a timely manner when life button presses

3 years ago

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star star star star star

Elizabeth Plennert Cincinnati, OH

I have been very happy with the service and courtesy of the employees

3 years ago

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star star star star star_border

Mary Mantini daughter to person using alarm Wickliffe, OH

They respond quickly to alarms-- But I feel alarm button falls out of wrist band occasionally

3 years ago

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star star star star star

Carmela & Rosemary Northumberland, PA

The staff are very professional, compassionate, and knowledgeable.

3 years ago

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star star star star star

sylva Gresham, OR

as long as I have been with you, its always been as good as could be expected..

3 years ago

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star star star star star

Jerry O'Hearn Gretna, FL'

attentice, couterous service when we had a problem, resolved immediately

3 years ago

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Beverly St Charles, IL'

I miss the bracelet. The necklace is not as easy to wear. My service has been good.

3 years ago

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star star star star star

Arthur Luedtke Ca'on City, CO

Very prompt and polite service even when my husband just bumps the unit!!

3 years ago

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star star star star star_border

in the middle Las Vegas, NV

Would have like to get a GPS but expensive monthly. Will see if I am satisfied with this necklace

3 years ago

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star star star star star_border

TLong Fortson, GA

So far they have called back quick when mom needed or accidentally pushed her button

3 years ago

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star star star star star

All of them South Berwick, ME

They are always there. My mom is very pleased with the company.

3 years ago

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star star star star star

Not sure who helped me when I called. Las Vegas, NV

You helped me get to the hospital very fast when I needed help.

3 years ago

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star star star star star_border

Mary Gadsden, AL

I have called on the monthly check & it is an unusually long time to respond. Why?

3 years ago

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star star star star star

Mildred Pietrangelo Yonkers, NY'

I have no problem and when i make a mistake they call me immediately.

3 years ago

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star star star star star_border

Margaret Washburn Lincoln, NE'

My only negative concern is that my Mom has trouble hearing the dispatch person when she needs help

3 years ago

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star star star star star

Nancy L Winburne

They are always there when I call to Check in. Very courteous

3 years ago

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star star star star star

CLARISSA MOKU

Enjoy the safety of having your equipment nearly at arms length away.

3 years ago

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star star star star star_border

Florence Curtis

All I've had to do is test. I don't think it can hear me as far away as advertised,.

3 years ago

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star star star star star

James Sutherland Street, MD

They answer right away and it always works. They're doing their job well.

3 years ago

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Howard Friedman Brooklyn, NY'

I needed the device for a family member. I haven't had to use it, but they always wear it around their neck. The billing should be improved.

3 years ago

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N.J.W. or Anonymous Elk Grove, CA

I got Life Station through my medical insurance. So far I haven't had to use it but they're ok.

3 years ago

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Syndy Hart Reading, PA'

My mother uses it and she also has the feature that monitors the person if they fall. They have given her the support that she needs.

3 years ago

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Patricia White Raleigh, NC

I'm very mobile for an elderly person and I don't like that it doesn't cover me while I'm out in the yard, in the car, or going somewhere else.

3 years ago

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Anonymous Aurora, CO

I haven't used it yet, but the straps of the device break all the time. I've had to replace the whole unit because of that.

3 years ago

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star star star star star

Beth Routzahn Bucyrus, OH

I just got it because my mom was falling a lot. So far it has worked.

3 years ago

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star star star star star

Sarah Kerns Redford Charter Twp, MI

They're very quick to respond and they call the family. It works effectively.

3 years ago

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star star star star star

Don't know a name Plano, TX

Attentive customer service, peace of mind for me and my family

3 years ago

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star star star star star_border

Karen Pleasant Valley, NY'

We decided to go with LifeStation because of the service you offered and the good price.

3 years ago

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star star star star star

John Forrest & friend Judy Henson Hyattsville, MD

They respond very quickly to our needs. And,have been a life saver!

4 years ago

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star star star star star_border

Elizabeth Butler Alexandria, VA

3 times I have accidentally set off device. They immediately responded and no big deal.

4 years ago

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star star star star star_border

gail c Freeport, NY

they are always there. very patient . i've set it off by accident a few times. I feel safer .

4 years ago

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star star star star star

Oralia Hearn Roseville, CA

Quick response time ease of use. Easy to cancel false alarms.

4 years ago

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Anonymous Madison, WI

System has worked appropriately, customer service has been responsive when contacted.

4 years ago

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star star star star star

Darlene Applegate-Wilson Roselyn Freeman Diberville, MS

We have been pleased with the service. The cost is very affordable also.

4 years ago

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Steven Twin Falls, ID

we've only tested the system, but the representatives have always been very courteous and quick to respond.

4 years ago

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star star star star star

Nancy Syracuse, IN

The representatives are very nice, and I use my devices every day.

4 years ago

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Irene Lindsborg, KS

They need to have a device that can be hooked to a gold or sterling necklace. These ropes or tapes that they use are vain, and we don't wear those unless they're pretty.

4 years ago

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Larry Maes Port Orchard, WA

Beware... Awful refund policy! Put Lifestation in same category as phone and cable providers. Customer for many years and prepaid quarterly to save money. Returned unit per there instructions (at great expense) halfway through the billing cycle and expected to receive some credit. Was told because I choose quarterly billing that was discounted, I was not eligible for ANY type of refund. Again, awful policy especially being a long time customer and extremely disappointed!

1 year ago

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Reply from LifeStation

We are sorry to hear about the difficulty you had trying to get a refund for your service. We want to thank for taking the time to speak to us regarding your refund and things will be processed some time this week. Thank you for choosing LifeStation!

Mar. 18th, 2020

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Kathy Madden-Bentle Fernley, NV

I ordered this equipment for my 90 yr old mother. She received three (3) non-working units and all they did was trouble shoot making her to all the trouble shooting. She received 3 units each one to replace the last and none of them would work after they were charged for the allotted time. For $44.95 I would also expect better customer service (cs) from this company that claims to have excellent service. They have lousy cs and will not have my business any longer.

1 year ago

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Reply from LifeStation

Thank you for your feedback Kathy. We are glad that we were able to speak to you regarding the cancellation of your service.

Feb. 26th, 2020

star star star star star

Joe Campbell, CA

We are very pleased with lifestation. Easy to wear and good volume when it talks to you. My husband feels very safe with this around his neck.

1 year ago

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Reply from LifeStation

Thank you for taking the time to write a review Joe!

Jan. 10th, 2020

star star star star star

Sandy Rogers, AR

I have used LifeStation for about six months and have had no problems. The price is good for the service and I am happy with LifeStation.

1 year ago

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Reply from LifeStation

Thank you for the review Sandy!

Jan. 8th, 2020

star star star star star

Louise Goldsmith Concord, CA

When I pushed the button by mistake there was someone on the line immediately. That is the only time I have had contact.

1 year ago

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Reply from LifeStation

Thanks for the review Louise!

Jan. 8th, 2020

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