Since 1977, LifeStation has been offering medical alert devices and medical monitoring services designed by medical alert industry veterans to help seniors live independently. LifeStation makes getting emergency assistance easier for seniors who want to live in the comfort of their own home at an affordable cost. LifeStation looks after the health and well-being of older adults, giving them, as well as their family members, peace of mind knowing they will be protected with LifeStation's emergency services and medical monitoring.

Additional highlights of the company include low monthly monitoring fees ($19.95–34.95), no equipment fees, no activation fees, no contract length, and a lifetime warranty on LifeStation equipment. The medical alert company has high ratings and exceptional service, which is evidenced by a number of positive Life Station reviews below.

Click here to go straight to LifeStation customer reviews

The Good

  • Low Price and No Long-Term Contracts
  • Multiple Plan Options
  • System and Warranty
  • Fastest Response time in the Industry
  • Complimentary Alert Messaging
  • 30-Day Money-Back Guarantee
  • Five-Day Battery for Mobile System
  • Waterproof Alert Button
  • "Find My Loved One" Feature
  • Free Spousal Alert Monitoring
  • LifeStation Reviews
  • 1,000-Foot Range from Base Station

Low Price and No Long-Term Contracts

LifeStation has lower prices on medical alert systems than most other leading competitor medical alert companies. On top of that, there are no long-term contracts that rope customers into service for a specified period of time. With LifeStation, customers can cancel at any time without having to pay a cancellation fee. Both of these points make LifeStation a very wise financial choice.

Multiple Plan Options

LifeStation offers a variety of plans to ensure there is a choice that fits every consumer, regardless of their specific lifestyle. Whether you are regularly on the go or typically remain at your home, LifeStation has a plan to fit everyone's needs. You can also choose between monthly, quarterly, or annual billing services. Plan details for LifeStation's three main packages are below:

In-Home Landline — $19.95 per Month

This package is best for customers who most often remain at home but still want to remain independent and safe in the case of an emergency. 

  • Shower-safe buttons wearable as a pendant or on the wrist
  • Sensitive whole-house 2-way speakerphone
  • Optional fall detection pendant available
  • Plug compatible with landline phone jack or modem - optional Cellular System available

In-Home Cellular — $26.95 per Month

This plan is best for consumers looking for protection in their home and around their yard, as this plan has a larger range from the base station to ensure protection in the yard as well as in your home. 

  • 2-Way voice pendant
  • Shower-safe pendant up to 600-foot range (2 football fields)
  • Easy setup - connect to phone line and power within minutes
  • No activation or setup fees 

Mobile LTE — $34.95 per Month

This package is best for consumers looking to be more active with their medical alert system and who plan to leave their homes quite often. This medical alert device is made specifically for on-the-go.

LifeStation’s Mobile LTE boasts the most advanced suite of capabilities to date in a medical alert system. Leveraging AT&T’s 4G LTE network, the nation’s fastest and most reliable system, it takes advantage of LifeStation’s award-winning monitoring center, allowing seniors to get help quickly and confidently, anywhere in the country

  • Fastest, most reliable nationwide LTE Network
  • Most accurate location services, utilizing GPS and Wi-Fi
  • Fully waterproof — take it in the shower or bath with no worries
  • Longest battery life — up to five days without needing a charge

System and Warranty

LifeStation's medical alert systems are covered under a lifetime warranty. Their in-home system consists of a pendant or wristband with an emergency alert device button and a base station that is connected to their monitoring station. The base unit and emergency button work within 1,000 feet of each other. When you press the button, a Care Specialist is notified that you are having an emergency.

The base station features an enhanced speaker and voice capabilities that gives users two-way communication with a Care Specialist even if they have fallen down. For those without a traditional landline, LifeStation offers products for alternative phone service and mobile devices for seniors with active lifestyles. Read LifeStation reviews below to read about customers' experiences with different types of LifeStation alert systems.

Fastest Response Time in the Industry

LifeStation's monitoring station exceeds both national and industry standards for training and response time. It is a UL-listed and 5 Diamond Certified medical monitoring center with a strict training protocol for its personnel, starting with six weeks of formal classroom training and mandatory exams at the end of every module.

Once this training for the response center personnel is successfully completed, there is field training guided by TMA certified instructors. All new personnel receives weekly performance reviews for three months. This ensures a high standard of customer service and a quick response time.

The average LifeStation response time is 20 seconds. The company encourages its customers to do a monthly system test so they can see how quickly LifeStation responds to alerts. LifeStation systems also have check-in capabilities that allow the company to check your system each week to ensure it is communicating with the monitoring center. 

Complimentary Alert Messaging

A LifeStation medical alert device also offers caregivers the option for an alert messaging service that sends automatic email notifications in the event their loved one has an emergency. It also performs a silent weekly test of the loved one's system and notifies them if the system has any issues.

30-Day Money-Back Guarantee

LifeStation features a 30-day money-back guarantee for any customer on any payment plan. This includes customers that still pay month-to-month. This can give customers peace of mind that they can test out LifeStation and get their money back if the medical alert service doesn't work for them. LifeStation is essentially risk-free, and anyone can try the service without committing to any fees or contracts.

Five-Day Battery for Mobile System

LifeStation's mobile medical alert system has an impressive battery life of up to five days, which is an upgrade from the previous 36 hours. This is considered impressively long, especially compared to other medical alert companies. Having a lengthy alarm battery life ensures the medical alert owner does not have to worry about charging the system every day and has the ability to go days without having to worry about doing so. LifeStation also replaces medical alert batteries for free so customers do not have to worry that this cost would be out of their pocket. 

In the case of a power outage, LifeStation's system also has a backup battery that lasts for up to 32 hours. When your power turns back on, the battery will begin to self-charge. 

Waterproof Alert Button

All of LifeStation's medical alert buttons are waterproof. This means you don't have to worry about taking off the alert device when showering, taking a bath, or during other activities that involve water. This is especially convenient since wet areas are the most fall-prone areas, so it is a major plus that you'll still have protection in these instances. 

"Find My Loved One" Feature

For a limited time, LifeStation has created a "Find My Loved One" feature to go with all mobile GPS device packages. This feature allows anyone on the emergency contact list of the medical alert owner to text "Find + [medical alert owner's name]." The contact will then receive a text message with a link to the address of the loved one's location on a map.

Whether it's used as an extra safety precaution or a way to find a medical alert device if lost, this feature adds additional peace of mind and added security for medical alert owners and their loved ones. With a simple text, they can check up on their loved ones and their whereabouts at any time. 

Free Spousal Alert Monitoring

If you have a spouse or another person in your home who also wants medical alert monitoring, LifeStation will provide the monitoring services completely free. The only cost the second medical alert user is responsible for is an extra help button, which is $3.99 per month. 

LifeStation Reviews

LifeStation consumer reviews are overwhelmingly positive, highlighting exceptional LifeStation customer service, affordable pricing, quick response times, and quality equipment. LifeStation complaints are minimal, demonstrating a positive customer experience and awarding LifeStation a high star rating. Knowing LifeStation has reliable service and highly trained professionals can give consumers peace of mind that their loved one using the medical alert device will be taken care of.

1,000-Foot Range from Base Station

LifeStation has a 1,000-foot range from the base station for its medical alert devices. Many medical alert providers have lower ranges closer to 600 ft. A larger range gives consumers more flexibility in how far they can travel from the medical alert device base station and ensures more protection in the case of a fall or another emergency. 

The Bad

  • Additional Fees

Additional Fees

One way LifeStation's alert service falls short of its competitors, who offer spouse coverage at no additional charge, is by charging an additional fee of $3.99 per month for every extra alert button. Also at an extra cost is a LockBox, a bathroom and hallway alert button, and automatic fall detection, which some companies offer for free or include in the subscription fee. However, the fee is minimal and won't raise your monthly payment by a significant amount. Check out LifeStaton reviews below to see if this has proved to be a problem to past customers. 

The Bottom Line

LifeStation offers both standard benefits as well as modern technological features like mobile GPS tracking technology and audible notifications, letting users know the battery needs to be recharged. LifeStation's pricing is on par with the lower to middle range of industry standards with a price-lock guarantee of one monthly rate and a 30-day money-back guarantee.

LifeStation's greatest strength lies in the industry certifications it holds, such as UL approval and TMA certified instructors to provide peace of mind. The major selling points are LifeStation's state of the art monitoring center, the automatic alerts for caregivers, and LifeStation Fall Detection. The medical alert service is known for its quality medical alert systems with high-end equipment, exceptional customer service, and affordable pricing, including a low-priced monthly fee, no activation fee, no equipment fee, and no contract length.

If you're interested in learning more about the medical alert provider, read LifeStation reviews below to see what current and past customers have to say about the company, its customer service, its equipment, and more. 

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User Reviews

Star Rating

4.5
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2,488 Reviews

Review Breakdown

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Just Marvelous

November 6th, 2017 Plano, TX' DETAILS arrow_drop_down
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I believe they are a great service and a necessity. I just wonder if there is a more cost effective solution out there.

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Angela short

November 6th, 2017 Henderson, NC DETAILS arrow_drop_down
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Affordable price. Customer service is great

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W.M.

November 6th, 2017 Fort Lauderdale, FL' DETAILS arrow_drop_down
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It is simple and to the point...no unnecessary services, easy to use and understand...best of all affordable.

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Marian

November 6th, 2017 North Miami Beach, FL DETAILS arrow_drop_down
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Easy. Reasonable priced reliable. Easy to use

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Bruce

November 6th, 2017 Fort Collins, CO DETAILS arrow_drop_down
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The time until a call is answered can sometimes be a bit longer than I'd like.

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Dru

November 6th, 2017 Steubenville, OH' DETAILS arrow_drop_down
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My mother has used Lifestation a few times, help was there and took her to the hospital.

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Gina Barrachina c/o Lorraine Pomeroy

November 6th, 2017 New Haven, CT DETAILS arrow_drop_down
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Always responded in a timely manner when life button presses

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PAL

November 6th, 2017 Sacramento, CA DETAILS arrow_drop_down
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We have lifeStation in place but really haven't used them. The ambulance was called over once but that was because our cat jumped up and press the button.

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Elizabeth Plennert

November 6th, 2017 Cincinnati, OH DETAILS arrow_drop_down
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I have been very happy with the service and courtesy of the employees

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Carol Timmons

November 2nd, 2017 DETAILS arrow_drop_down
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Very dependable when services are needed. My Mother needed assistance. Life Station send EMT to her home after not being able to get her on the phone to check on her. They then called me (her daughter) and let me know they had received a signal from her and had sent emergency services to her house. I feel better than ever before about her having Life Station at her side. Fees are well worth the security.

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L.T. and Julianne Hataway

November 2nd, 2017 Letohatchee, AL DETAILS arrow_drop_down
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Portability! We live on a farm, my husband is in a wheelchair, and we normally check livestock, fences, and timber in a Kawasaki Mule. If we should break down, or get stuck, I think someone could find us.

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Gail

November 2nd, 2017 Thousand Oaks, CA DETAILS arrow_drop_down
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new offers should be offered tooling term subscribers too!!!!

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Mary Mantini daughter to person using alarm

November 2nd, 2017 Wickliffe, OH DETAILS arrow_drop_down
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They respond quickly to alarms-- But I feel alarm button falls out of wrist band occasionally

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Lisa Bertoldi

November 2nd, 2017 Johnston, RI DETAILS arrow_drop_down
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Takes too long for them to answer the call

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Johnson

November 2nd, 2017 Atlanta, GA DETAILS arrow_drop_down
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cost is high for people on low or fixed income. zThere are other cp

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None.

November 2nd, 2017 Mountain View, CA' DETAILS arrow_drop_down
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Sensible procedures for contacting assistance, reliable equipment and emergency response system, moderate monthly fees,

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karen

November 2nd, 2017 Salem, OR DETAILS arrow_drop_down
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highly functioning on all levels. tests always answered promptly and staff clear and polite

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JKS

November 2nd, 2017 Warren, OH' DETAILS arrow_drop_down
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The button works very well. The straps holding it on my wrist keep going bad, lleading to a series of false alarms as the button rotates to the underside of my wrist causing it to be vulnerable to accidental bumping.

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button

November 2nd, 2017 Midlothian, VA DETAILS arrow_drop_down
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you won't replace my broken wrist button

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Karin

November 2nd, 2017 Cherry Valley, MA DETAILS arrow_drop_down
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They have excellent customer service. When/if the alert is activated they respond immediately and active the emergency medical plan without flaw. I highly recommend them!

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Carmela & Rosemary

November 2nd, 2017 Northumberland, PA DETAILS arrow_drop_down
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The staff are very professional, compassionate, and knowledgeable.

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sylva

November 2nd, 2017 Gresham, OR DETAILS arrow_drop_down
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as long as I have been with you, its always been as good as could be expected..

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Jerry O'Hearn

November 2nd, 2017 Gretna, FL' DETAILS arrow_drop_down
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attentice, couterous service when we had a problem, resolved immediately

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wilfriede E McCreadie

November 2nd, 2017 Loomis, CA DETAILS arrow_drop_down
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Maybe more often "check-up" calls would help!?

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Regina

November 2nd, 2017 Oroville, CA' DETAILS arrow_drop_down
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As my mother has never needed to use it other than to wear the alert button when I am not at home I can't rate how it works in an emergency. I assume it will work fine. It brings peace of mind knowing it's there.

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Skimeister

November 2nd, 2017 Morrisville, PA DETAILS arrow_drop_down
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Rated 5 because I Love the fall detection devise

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hannah

November 2nd, 2017 St George, UT DETAILS arrow_drop_down
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they are dependable and do their job. they are polite when I have to contact them.

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David F. Wolper

November 2nd, 2017 Ronkonkoma, NY' DETAILS arrow_drop_down
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Good service; please keep up the good work.

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Beverly

November 2nd, 2017 St Charles, IL' DETAILS arrow_drop_down
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I miss the bracelet. The necklace is not as easy to wear. My service has been good.

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Valarie Tucker

November 2nd, 2017 Bolingbrook, IL DETAILS arrow_drop_down
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Because once my mom needed an ambulance and they were right on top of it. Thank you :)

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Mae

November 2nd, 2017 Sacramento, CA DETAILS arrow_drop_down
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I no longer have concerns about being alone at home, or when out and about. I feel protected.

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Pat Ross

November 2nd, 2017 Oakland, CA DETAILS arrow_drop_down
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LifeStation has been very responsive to me. And everyone is polite. When I've needed a new equipment (twice) it was sent immediately and any questions I've had are answered clearly.

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Patricia Reed

November 2nd, 2017 Hiawatha, IA DETAILS arrow_drop_down
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Feel safe and great piece of mind for my daughter, she feels much better leaving me home alone.

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Max Peizner

November 2nd, 2017 Portland, OR DETAILS arrow_drop_down
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I feel safe and believe when I need help I will get it. I bumped it accidentally and got a quick response.

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SLR

November 2nd, 2017 Pittsburgh, PA DETAILS arrow_drop_down
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So far everything has worked perfectly.

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Arthur Luedtke

November 2nd, 2017 Ca'on City, CO DETAILS arrow_drop_down
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Very prompt and polite service even when my husband just bumps the unit!!

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Pat Czepiel

November 2nd, 2017 Deep River, CT DETAILS arrow_drop_down
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When I don't call monthly, they don't call to see if I am OK

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in the middle

November 2nd, 2017 Las Vegas, NV DETAILS arrow_drop_down
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Would have like to get a GPS but expensive monthly. Will see if I am satisfied with this necklace

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Mom's watcher

November 2nd, 2017 Bear, DE' DETAILS arrow_drop_down
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Very good service and very responsive but they don't tell relatives where the patient is being transported in an emergency.

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Laurie Jo

November 2nd, 2017 Manhattan, KS DETAILS arrow_drop_down
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Ease of set up, support, use and payment.

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Vladimir Khasman

November 2nd, 2017 Van Nuys, CA' DETAILS arrow_drop_down
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failed to provide promised services, very poor customer service, except for sales.

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Dorothy Phipps

November 2nd, 2017 Lakeville, MN DETAILS arrow_drop_down
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On one occasion (years ago ), I accidently touched the pendant. Ambulance arrived very quickly. I was sorryfor the error.

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Erin

November 2nd, 2017 San Antonio, TX DETAILS arrow_drop_down
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Have had prompt service and response to monthly tests, and our one emergency to date.

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TLong

November 2nd, 2017 Fortson, GA DETAILS arrow_drop_down
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So far they have called back quick when mom needed or accidentally pushed her button

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mary sweeney

November 2nd, 2017 Roseville, CA DETAILS arrow_drop_down
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wrist band is way too big/wide for me very poor quality. I have oxygen on neck and can't wear LifeStation on neck.

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All of them

November 2nd, 2017 South Berwick, ME DETAILS arrow_drop_down
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They are always there. My mom is very pleased with the company.

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Anonymous

November 2nd, 2017 Falmouth, ME DETAILS arrow_drop_down
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I assume it will activate when I need it. It is piece of mind for both myself and my daughter living 10 mi. Away

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nick foster

November 2nd, 2017 Brooklyn, NY DETAILS arrow_drop_down
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they are prompt and thorough and the representative was very sincere

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Not sure who helped me when I called.

November 2nd, 2017 Las Vegas, NV DETAILS arrow_drop_down
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You helped me get to the hospital very fast when I needed help.

Verified Customer

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Mary

November 2nd, 2017 Gadsden, AL DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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I have called on the monthly check & it is an unusually long time to respond. Why?