Since 1977, LifeStation has been offering medical alert devices and medical monitoring services designed by medical alert industry veterans to help seniors live independently. LifeStation makes getting emergency assistance easier for seniors who want to live in the comfort of their own home at an affordable cost. LifeStation looks after the health and well-being of older adults, giving them, as well as their family members, peace of mind knowing they will be protected with LifeStation's emergency services and medical monitoring.

Additional highlights of the company include low monthly monitoring fees ($19.95–34.95), no equipment fees, no activation fees, no contract length, and a lifetime warranty on LifeStation equipment. The medical alert company has high ratings and exceptional service, which is evidenced by a number of positive Life Station reviews below.

Click here to go straight to LifeStation customer reviews

The Good

  • Low Price and No Long-Term Contracts
  • Multiple Plan Options
  • System and Warranty
  • Fastest Response time in the Industry
  • Complimentary Alert Messaging
  • 30-Day Money-Back Guarantee
  • Five-Day Battery for Mobile System
  • Waterproof Alert Button
  • "Find My Loved One" Feature
  • Free Spousal Alert Monitoring
  • LifeStation Reviews
  • 1,000-Foot Range from Base Station

Low Price and No Long-Term Contracts

LifeStation has lower prices on medical alert systems than most other leading competitor medical alert companies. On top of that, there are no long-term contracts that rope customers into service for a specified period of time. With LifeStation, customers can cancel at any time without having to pay a cancellation fee. Both of these points make LifeStation a very wise financial choice.

Multiple Plan Options

LifeStation offers a variety of plans to ensure there is a choice that fits every consumer, regardless of their specific lifestyle. Whether you are regularly on the go or typically remain at your home, LifeStation has a plan to fit everyone's needs. You can also choose between monthly, quarterly, or annual billing services. Plan details for LifeStation's three main packages are below:

In-Home Landline — $19.95 per Month

This package is best for customers who most often remain at home but still want to remain independent and safe in the case of an emergency. 

  • Shower-safe buttons wearable as a pendant or on the wrist
  • Sensitive whole-house 2-way speakerphone
  • Optional fall detection pendant available
  • Plug compatible with landline phone jack or modem - optional Cellular System available

In-Home Cellular — $26.95 per Month

This plan is best for consumers looking for protection in their home and around their yard, as this plan has a larger range from the base station to ensure protection in the yard as well as in your home. 

  • 2-Way voice pendant
  • Shower-safe pendant up to 600-foot range (2 football fields)
  • Easy setup - connect to phone line and power within minutes
  • No activation or setup fees 

Mobile LTE — $34.95 per Month

This package is best for consumers looking to be more active with their medical alert system and who plan to leave their homes quite often. This medical alert device is made specifically for on-the-go.

LifeStation’s Mobile LTE boasts the most advanced suite of capabilities to date in a medical alert system. Leveraging AT&T’s 4G LTE network, the nation’s fastest and most reliable system, it takes advantage of LifeStation’s award-winning monitoring center, allowing seniors to get help quickly and confidently, anywhere in the country

  • Fastest, most reliable nationwide LTE Network
  • Most accurate location services, utilizing GPS and Wi-Fi
  • Fully waterproof — take it in the shower or bath with no worries
  • Longest battery life — up to five days without needing a charge

System and Warranty

LifeStation's medical alert systems are covered under a lifetime warranty. Their in-home system consists of a pendant or wristband with an emergency alert device button and a base station that is connected to their monitoring station. The base unit and emergency button work within 1,000 feet of each other. When you press the button, a Care Specialist is notified that you are having an emergency.

The base station features an enhanced speaker and voice capabilities that gives users two-way communication with a Care Specialist even if they have fallen down. For those without a traditional landline, LifeStation offers products for alternative phone service and mobile devices for seniors with active lifestyles. Read LifeStation reviews below to read about customers' experiences with different types of LifeStation alert systems.

Fastest Response Time in the Industry

LifeStation's monitoring station exceeds both national and industry standards for training and response time. It is a UL-listed and 5 Diamond Certified medical monitoring center with a strict training protocol for its personnel, starting with six weeks of formal classroom training and mandatory exams at the end of every module.

Once this training for the response center personnel is successfully completed, there is field training guided by TMA certified instructors. All new personnel receives weekly performance reviews for three months. This ensures a high standard of customer service and a quick response time.

The average LifeStation response time is 20 seconds. The company encourages its customers to do a monthly system test so they can see how quickly LifeStation responds to alerts. LifeStation systems also have check-in capabilities that allow the company to check your system each week to ensure it is communicating with the monitoring center. 

Complimentary Alert Messaging

A LifeStation medical alert device also offers caregivers the option for an alert messaging service that sends automatic email notifications in the event their loved one has an emergency. It also performs a silent weekly test of the loved one's system and notifies them if the system has any issues.

30-Day Money-Back Guarantee

LifeStation features a 30-day money-back guarantee for any customer on any payment plan. This includes customers that still pay month-to-month. This can give customers peace of mind that they can test out LifeStation and get their money back if the medical alert service doesn't work for them. LifeStation is essentially risk-free, and anyone can try the service without committing to any fees or contracts.

Five-Day Battery for Mobile System

LifeStation's mobile medical alert system has an impressive battery life of up to five days, which is an upgrade from the previous 36 hours. This is considered impressively long, especially compared to other medical alert companies. Having a lengthy alarm battery life ensures the medical alert owner does not have to worry about charging the system every day and has the ability to go days without having to worry about doing so. LifeStation also replaces medical alert batteries for free so customers do not have to worry that this cost would be out of their pocket. 

In the case of a power outage, LifeStation's system also has a backup battery that lasts for up to 32 hours. When your power turns back on, the battery will begin to self-charge. 

Waterproof Alert Button

All of LifeStation's medical alert buttons are waterproof. This means you don't have to worry about taking off the alert device when showering, taking a bath, or during other activities that involve water. This is especially convenient since wet areas are the most fall-prone areas, so it is a major plus that you'll still have protection in these instances. 

"Find My Loved One" Feature

For a limited time, LifeStation has created a "Find My Loved One" feature to go with all mobile GPS device packages. This feature allows anyone on the emergency contact list of the medical alert owner to text "Find + [medical alert owner's name]." The contact will then receive a text message with a link to the address of the loved one's location on a map.

Whether it's used as an extra safety precaution or a way to find a medical alert device if lost, this feature adds additional peace of mind and added security for medical alert owners and their loved ones. With a simple text, they can check up on their loved ones and their whereabouts at any time. 

Free Spousal Alert Monitoring

If you have a spouse or another person in your home who also wants medical alert monitoring, LifeStation will provide the monitoring services completely free. The only cost the second medical alert user is responsible for is an extra help button, which is $3.99 per month. 

LifeStation Reviews

LifeStation consumer reviews are overwhelmingly positive, highlighting exceptional LifeStation customer service, affordable pricing, quick response times, and quality equipment. LifeStation complaints are minimal, demonstrating a positive customer experience and awarding LifeStation a high star rating. Knowing LifeStation has reliable service and highly trained professionals can give consumers peace of mind that their loved one using the medical alert device will be taken care of.

1,000-Foot Range from Base Station

LifeStation has a 1,000-foot range from the base station for its medical alert devices. Many medical alert providers have lower ranges closer to 600 ft. A larger range gives consumers more flexibility in how far they can travel from the medical alert device base station and ensures more protection in the case of a fall or another emergency. 

The Bad

  • Additional Fees

Additional Fees

One way LifeStation's alert service falls short of its competitors, who offer spouse coverage at no additional charge, is by charging an additional fee of $3.99 per month for every extra alert button. Also at an extra cost is a LockBox, a bathroom and hallway alert button, and automatic fall detection, which some companies offer for free or include in the subscription fee. However, the fee is minimal and won't raise your monthly payment by a significant amount. Check out LifeStaton reviews below to see if this has proved to be a problem to past customers. 

The Bottom Line

LifeStation offers both standard benefits as well as modern technological features like mobile GPS tracking technology and audible notifications, letting users know the battery needs to be recharged. LifeStation's pricing is on par with the lower to middle range of industry standards with a price-lock guarantee of one monthly rate and a 30-day money-back guarantee.

LifeStation's greatest strength lies in the industry certifications it holds, such as UL approval and TMA certified instructors to provide peace of mind. The major selling points are LifeStation's state of the art monitoring center, the automatic alerts for caregivers, and LifeStation Fall Detection. The medical alert service is known for its quality medical alert systems with high-end equipment, exceptional customer service, and affordable pricing, including a low-priced monthly fee, no activation fee, no equipment fee, and no contract length.

If you're interested in learning more about the medical alert provider, read LifeStation reviews below to see what current and past customers have to say about the company, its customer service, its equipment, and more. 

View Best Medical Alert Companies

Why Can I Trust Bestcompany.com arrow_drop_down

User Reviews

Star Rating

4.5
starstarstarstarstar_half

2,488 Reviews

Review Breakdown

5 star
68%
4 star
20%
3 star
6%
2 star
2%
1 star
3%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstar_halfstar_border
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel

Verified Customer

starstarstarstarstar

Betty

November 8th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Customer service
starstarstarstarstar

I am satisfied with the service offered by LifeStation. They always answer my questions and resolve my problems.

Verified Customer

starstarstarstarstar

Joan

November 8th, 2018 Scappoose, OR DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Customer support has always dealt with us in a nice manner. The device is easy to use and understand. Whenever the button is pressed, they come on and ask if everything is ok.

Verified Customer

starstarstarstarstar

Ronald

November 8th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

LifeStation is a really dependable company. The device is good quality and I am satisfied with it.

Verified Customer

starstarstar_borderstar_borderstar_border

G. Amelia

November 8th, 2018 Sun City, AZ DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border

I had to order an extra one because it fell apart and now this one is also falling apart. I've had to paste it together, so I would say it's not a really good device. It's not wearable long enough at a time without having to get it fixes.

LifeStation Logo

Reply from LifeStation

Nov 09, 2018

Thank you for taking the time to write a review Amelia. It is very unusual for two device in a row to be delivered to you that are both falling apart, so i would suggest calling customer service and explaining your situation so they make sure that whatever device is sent to you has been thoroughly tested to make sure it is properly secured.

Verified Customer

starstarstarstarstar_border

Elaine R

November 8th, 2018 Miami, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border

I haven't had any trouble other than it taking them a long time to answer.

Verified Customer

starstarstarstarstar

Barbara

November 8th, 2018 Delray Beach, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The response is fantastic. Each time, the ambulances get here within 5 minutes and are able to quickly take me to the hospital.

Verified Customer

starstarstarstarstar

Anonymous

November 8th, 2018 Dayton, OH DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They are a little more expensive than some of the others, but they answer right away when you're in need. They really do come through.

Verified Customer

starstarstarstarstar

Toras

November 8th, 2018 Colorado Springs, CO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I needed something for my wife to use while I was at work and they get the emergency help that the person needs.

LifeStation Logo

Reply from LifeStation

Nov 09, 2018

Thank you for the review Toras!

Verified Customer

starstarstarstarstar

Mary

November 8th, 2018 Saraland, AL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The bracelet is handy, and they are helpful whenever we have to call in.

LifeStation Logo

Reply from LifeStation

Nov 09, 2018

Thank you Mary!

Verified Customer

starstarstarstarstar_border

Janice

November 8th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

You can hear it loud and clear, and they're there for you when you really need them.

Verified Customer

starstarstarstarstar

Charles & Patricia

November 8th, 2018 Indianapolis, IN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Every time I've called in they've had a good and quick response.

Verified Customer

starstarstarstarstar

Lisa

November 8th, 2018 Acworth, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They're always quick to answer and help with any problem.

Verified Customer

starstarstarstarstar_border

Jean

November 8th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

They are very dependable, I get my bill regularly and pay it. There's no interruption of service.

Verified Customer

starstarstarstarstar

Anonymous

November 8th, 2018 Topeka, KS DETAILS arrow_drop_down
Quality of product or service
starstarstarstarstarstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

It could be cheaper, but they are there for you when you need them.

Verified Customer

starstarstarstarstar

Dolores

November 8th, 2018 Aurora, OH DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

We've only had a couple of incidents, but each time they were right on the ball.

Verified Customer

starstarstarstarstar

Marian

November 8th, 2018 Springfield, MO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

When I lost mine, they were very nice about it and sent me a new one. I had no trouble getting it. I've never really used it, but it's there for you when you need it.

Verified Customer

starstarstarstarstar_border

Anonymous

November 8th, 2018 Idaho Falls, ID DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Sometimes it takes quite a long time for them to answer. The device is small and easy to use.

Verified Customer

starstarstarstarstar

Judy

November 8th, 2018 Frederick, MD DETAILS arrow_drop_down
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

It's only effective inside your home, while there are a lot of devices that can cover you in your home and wherever else you are.

Verified Customer

starstarstarstarstar

Joyce

November 8th, 2018 Boise, ID DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I had an emergency and they were quick to respond and stayed with me until the fire department got here. It worked efficiently and effectively.

Verified Customer

starstarstarstarstar

Larry

November 8th, 2018 Queen Creek, AZ DETAILS arrow_drop_down
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I like it because it's for my husband and he can wear a watch and just push the button on his arm.

LifeStation Logo

Reply from LifeStation

Nov 09, 2018

Thank you for taking the time to write a review Larry!

Verified Customer

starstarstar_borderstar_borderstar_border

Anonymous

November 8th, 2018 Cullowhee, NC DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

When I fell and broke my ankle, the response was not good. I couldn't get in touch with customer service and I'm laying down in my driveway with abroken ankle and customer service wouldn't answer and I just felt that all I did was listen to music while I waited and the queue for them to respond. The pendant keeps needing batteries and I have to wait five to seven days to receive a new battery.

Verified Customer

starstarstarstarstar

Anonymous

November 8th, 2018 Birmingham, AL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They always answered promptly and were so polite asking what you need and knowing what kind of assistance you need. It was hard to adjust the tightness. I have a very tiny wrist and it was always just a little bit too big and I was having to cut it because I like it shorter.

Verified Customer

starstarstarstarstar

Anonymous

November 8th, 2018 Barboursville, WV DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Whenever we have questions or a problem with the unit it's promptly solved. Whenever the button has been accidentally pushed they always respond and when we test it, there's always a response.

Verified Customer

starstarstarstarstar

Mary

November 8th, 2018 Baton Rouge, LA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They're always very quick to call me back whenever I press the button. It's just very convenient and easy to use.

Verified Customer

starstarstarstarstar

Clara

November 8th, 2018 Fresno, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Every experience if you call there was always somebody knowledgeable and always very helpful and timely. All the equipment worked well and it was easy to set up. We have this for my mom and once she actually had a burglar break in while she was here sleeping and she woke up and the guy was like at the foot of her bed and she had her life station station button and of course it goes off and the guy just took off and then of course they came on and she told what happened and they called 911 so it's amazing. I mean that's not exactly what you think you'd be using it for but it was very good experience for us.

Verified Customer

starstarstarstarstar

Marjorie C.

November 8th, 2018 Danville, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have used the device and it worked fast.

Verified Customer

starstarstarstarstar_border

Myrna Lawson

November 8th, 2018 Albuquerque, NM DETAILS arrow_drop_down
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstarstar_border

When we pushed the button, it took awhile for somebody to respond to come onto the line.

Verified Customer

starstarstarstarstar

Dawn

November 8th, 2018 Toughkenamon, PA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

They've always been helpful when I needed to call.

LifeStation Logo

Reply from LifeStation

Nov 09, 2018

Thanks Dawn!

Verified Customer

starstarstarstarstar

Wanda

November 8th, 2018 Jim Thorpe, PA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They've always answered questions that I've had always there when doing the testing and they're quick with getting back to you. The device is easy to use.

LifeStation Logo

Reply from LifeStation

Nov 09, 2018

Thanks for the review Wanda!

Verified Customer

starstarstarstarstar

Dusty

November 8th, 2018 Wilton, CA DETAILS arrow_drop_down
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Every time we had to use the customer service, they've been right there. The device works well when I need it.

Verified Customer

starstarstarstarstar

Anonymous

November 8th, 2018 Quitman, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I've never had an emergency but any time I've called them for anything they've been very responsive.

Verified Customer

starstarstarstarstar

Christopher

November 8th, 2018 Prescott Valley, AZ DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Everytime I've used the device, it's worked.

Verified Customer

starstarstarstarstar_border

E. Marie

November 8th, 2018 Troy, MO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

They come really fast after I call them. I've had no problem with it at all.

Verified Customer

starstarstarstarstar

Wil & Alma

November 8th, 2018 Moreno Valley, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

It's fine and convenient and it worked. The customer service does very well.

Verified Customer

starstarstarstarstar

Michael Merritt

November 8th, 2018 Bloomington, IN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They've been responsive. I've called a few times and they answered things right away.

Verified Customer

starstarstarstarstar

Emmet

November 8th, 2018 Deltona, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We've never had a problem, we've only had to call one time and they were very cooperative at that time.

Verified Customer

starstarstarstarstar

Wilson

November 8th, 2018 Collinsville, AL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I've called a couple of times to check in and they've been eager to help me with the situation and changing batteries. The service has been good.

Verified Customer

starstarstarstarstar

Joann

November 8th, 2018 Winfield, MO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They are always there when you need them.

Verified Customer

starstarstarstar_borderstar_border

Gloriadene

November 8th, 2018 Cerritos, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They have responded anytime I have called them. I don't like that it has to be stationed in one part of the house and I may be in the other part when I need assistance and I can't get to it quickly enough. I would prefer multiple stations or a wider range of response.

Verified Customer

starstarstarstarstar

Donald

November 8th, 2018 Roseville, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The customer service has always responded.

Verified Customer

starstarstarstarstar

Lucille & Bernie

November 8th, 2018 Florence, OR DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I have used it and the customer service was very effective.

Verified Customer

starstarstarstarstar_border

Anonymous

November 8th, 2018 Ada, OH DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

When I first got it, I had a few problems. I called and talked to them and he explained it to me. It's a little bit bulky. Everytime I've needed something, I've called them and got a response right away. I fell a couple of times and the voice came on and then called my daughter at work which is great.

Verified Customer

starstarstarstarstar

Nancy

November 8th, 2018 Bedford, NY DETAILS arrow_drop_down
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Anytime by mistake it's gone off, it comes on immediately. They ask my name and ask if everything is all right. The device around my neck couldn't be easier to reach. If something happens, you easily can get to the device.

Verified Customer

starstarstarstarstar

Anonymous

November 8th, 2018 Ossining, NY DETAILS arrow_drop_down
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

When I need them, I push my button and they respond immediately. The response was excellent and I ended up having help from the local police department. I have used them three times.

LifeStation Logo

Reply from LifeStation

Nov 09, 2018

Thank you for taking the time to write a review!

Verified Customer

starstarstarstarstar

Michael

November 5th, 2018 Houston, TX DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

I've had reasonably good service from the customer service

Verified Customer

starstarstarstarstar

Nancy Joe

November 5th, 2018 Columbus, OH DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Every time I needed them, it went very smoothly and the help was here within a matter of a few minutes. They are very professional, when you call them if you're injured they stay on the line until help comes and that always makes you feel better.

Verified Customer

starstarstarstarstar

Don E.

November 5th, 2018 Wellington, KS DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Customer service always seem available to help. The device seems to always work, it always is operating. I don't have any complaints, it's been very satisfactory.

Verified Customer

starstarstarstarstar

Aubrey

November 5th, 2018 Corsicana, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Anytime I have called or checked, I've gotten nothing but a prompt response and when I was having a problem with the device they came forth with a new one.

Verified Customer

starstarstarstarstar

Lucille

November 5th, 2018 Durham, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

She accidentally pushed the button and the fire department was here before you knew it. The little we have had to deal with issues, they were very helpful in resolving the issues.

Verified Customer

starstarstarstarstar

Hildegard

November 5th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

It's quick and I have no complaints about it that's all. I'm quite satisfied. If you bump it or something, they're right there.

LifeStation Logo

Reply from LifeStation

Nov 06, 2018

Thank you for taking the time to write a review Hildegard.