Since 2004, LifeStation has been offering Personal Emergency Response System (PERS) products and monitoring services designed by industry veterans to help seniors live independently. LifeStation makes getting emergency assistance easier for seniors who want to live in the comfort of their own home at an affordable cost.
- National and industry standards
- Complimentary alert messaging
LifeStation’s medical alert system consists of a pendant or wristband with an emergency push button and a base unit with enhanced speaker and voice capabilities that help users communicate with a Care Specialist even if they have fallen down. For those without a traditional landline, LifeStation offers products for alternative phone service and mobile devices for seniors with active lifestyles.
LifeStation meets both national and industry standards that support trust in its products and services. It has a UL-listed monitoring center with a strict training protocol for its personnel, starting with six weeks of formal classroom training, mandatory exams at the end of every module. Once this training is successfully completed, there is field training guided by CSAA Certified instructors. All new personnel receive weekly performance reviews for 3 months.
The company also offers caregivers a complimentary alert messaging service that sends automatic email notifications in the event their loved one has an emergency. It also performs a silent weekly test of the loved one’s system and notifies them if the system has any issues.
- Additional fees
- Undisclosed Warranty
One way LifeStation falls short of its competitors—who offer spouse coverage at no additional charge—is by charging an additional fee of $3.99 per month for every extra alert button. Also at an extra cost is a LockBox and Fall Detection, which some companies offer for free or include in the subscription fee. LifeStation also does not disclose its product warranties online. Customers will need to reach out to the company in order to find out this information.
The emergency alert services offered by LifeStation do not require the customer to sign a long-term agreement. Each customer will be on a monthly, quarterly, or yearly service plan and can cancel at any time. In order to cancel services, customers must return the equipment that has been used.
*In no way does this summation strive to compensate for reading the actual terms of service or contract provided by this company. We are providing this information to allow consumers to see the points of the contract that we believe they should be aware of. Please refer to the company’s term of service or contract document to see the full details.
Every LifeStation emergency alert system package comes with a repair or replacement policy. This policy states that LifeStation will do any repairs or replacements necessary on equipment at no additional cost to the customer. The policy covers most types of damage and includes replacing batteries.
The monitoring center that LifeStation uses to help protect their customers is on a list of certified centers from the Underwriters Laboratories. This is an organization that ensures the quality of service customers receive is high. The LifeStation Care Specialists are also certified through the CSAA to ensure even more that the quality of service meets industry standards.
Some of the features of this package include the following:
- Enhanced GPS locating services to pinpoint exact location at time of emergency
- Landline or wireless options
- Fall detection
- Waterproof to be used in shower/bathtub
Payment options are:
- $25.95/month billed annually
- $27.95/month billed quarterly
- $29.95/month billed monthly