Life Protect was incorporated in 2013 in the Norfolk, Virginia area of the United States. Upon signup, members can choose from two monitoring units: the Landline Monitoring Unit and eResponder Cellular Mobile Unit.

Rank Chart
Price
Consumer Rating
Review

#1

$29.95-$49.95
8.6

#2

$29.95-$41.95
9.3

#3

$27.49-$42.99
8.3

#9
life_protect_24_7

$29.99-$39.99
9.4

The Good

  • Contract
  • Monitoring
  • Customer service
  • Convenient
  • Lifetime price guarantee
  • Money-back guarantee

The unique selling point of Life Protect 24-7’s medical alert system is that it isn’t limited to medical emergencies. You can use it any time you feel nervous or threatened, such as the case of a fire or a break in. Customers get the equipment free.

Contract

Life Protect 24/7 offers members a monthly subscription service. They can also opt to pay quarterly or annually. There is no contract or activation fee, and customers can cancel at any time.

Monitoring

Customer service associates are available to you 24 hours a day, 7 days a week to handle your emergencies or just answer your questions.

Customer Service

Life Protect doesn’t outsource its customer service to third parties. They operate their own UL listed state-of-the-art operating centers that monitor and serve customers across the U.S. All operators are CSAA (Central Station Alarm Association) certified. All of the specialists complete 180 hours of classroom training before they ever take a phone call.

Convenient

Life Protect 24/7’s devices are simple to set up, requiring only to be plugged into your landline phone. In the case of the cell, it requires almost no setup. Just carry the device with you wherever you go for protection. Another neat feature is that the equipment is synced with the monitoring center, so it is activated automatically upon arrival.

Lifetime Price Guarantee

Life Protect 24/7 guarantees its members that the subscription price they pay upon signing up will always be the price they pay.

Money-Back Guarantee

Although the company offers a full refund in the first 30 days of purchase if you are not 100% satisfied with your purchase.

Not the company you are searching for? Looking for Life Alert? Click here.

The Bad

  • Limited product information

Limited Product Information

Most medical alert companies offer more information about their product and services. Life Protect 24/7 offers limited information. The website doesn’t have any information on the company, no ‘About Us’ page or Company history. Also, it is not clear what fees you will have to pay outside of the subscription fee. For example, it isn’t clear if you have to pay a shipping and handling fee. If you want to learn more details, you have to contact them by phone or by email, which puts you in a position of being sold before you’re ready.
Want to know which companies are top-rated? Click here.

The Bottom Line

The Life Protect’s best unique feature is that you can call them for non-medical emergencies as well as medical emergencies. Another advantage is their 24/7 customer support with agents that are vetted and industry certified. The company’s subscription fees are competitive. The products are quality but lack features other companies in the medical alert industry offer, such as a Fall Protection sensor. The product is best for seniors living independently without serious health issues.

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205 Life Protect 24/7 Reviews

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  1. User Score

    10

    May 18th, 2017 Enid, OK

    Porscha was great, she went all out to see that we got what we were looking for at a good price.

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  2. User Score

    10

    May 17th, 2017 Lexington, KY

    The one that helped me was very nice and helpful.

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  3. User Score

    10

    May 17th, 2017

    Jo Ann was wonderful. She addressed my
    concerns and helped find a workable solution.

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  4. User Score

    10

    May 17th, 2017

    Jo Ann was very helpful in explaining how the system works. Very knowledgeable.

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  5. User Score

    10

    May 17th, 2017

    Porsha. Was very nice and plseant to talk with I’d rate her very hook high

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  6. User Score

    10

    May 17th, 2017

    Sarah was so helpful. I had lost my charger and also wanted to change our address. She was professional and also gave me the good news that there was not charge to replace the charger. Thank you.

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  7. User Score

    10

    May 17th, 2017

    Terry was very polite and accommodating. I wish everyone dealing with the public would be so nice and understanding!

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  8. User Score

    10

    May 17th, 2017 Mount Vernon, IL

    Porscha was very pleasant on the phone and was very helpful

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  9. User Score

    10

    May 17th, 2017

    I spoke with Shala about reconfiguring the responders . She was very helpful.

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  10. User Score

    10

    May 17th, 2017 Clarksville, TN

    This service is exellent i recomend to every body

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  11. User Score

    10

    May 17th, 2017 Fairmont, WV

    everything went well Jo Ann did try and talk me into keeping service, but my wife just dont think she needs this right now… definitely in the future though….

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  12. User Score

    9

    May 17th, 2017 Easton, PA

    Jo Ann was wonderful; very helpful and not pushy

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  13. User Score

    8

    May 16th, 2017 Lincoln, NE

    Terry was very helpful and honest with me.which I appreciate.

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  14. User Score

    10

    May 16th, 2017 Albany, NY

    Korinda was very friendly and helpful, leaving me satisfied that my questions were answered.

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  15. User Score

    10

    May 16th, 2017 Pomona, CA

    This rep was extremely helpful and friendly. She was knowledgeable, answering all our questions, helping us to upgrade to the equipment needed.

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  16. User Score

    10

    May 16th, 2017

    I would like to wish all of you a very big thank you for the great time we had when working with each other an Shannon was great help today when I called in the date that I called in was 5/16/2015 loved working with heragain thank you

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  17. User Score

    10

    May 16th, 2017 Traverse City, MI

    I hired and trained over 3,000 people in the insurance business. I know what town it looks like when I see it or hear it. And if she worked for me, I’d give her a raise, a promotion and a “beauty bonus starting today.” 🙂 Shayla is a credit to your fine Company. You are lucky to have her. 🙂

    Jim Savage

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    1

  18. User Score

    10

    May 16th, 2017

    Empathetic and real support when I needed it. I opted not to camcell

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    1

  19. User Score

    10

    May 16th, 2017

    Jeff was great, he took care of a special circumstance for me with no hesitation !

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  20. User Score

    9

    May 16th, 2017

    Very friendly and helpful. Seems like they actually cared.

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