Kupuna Monitoring Systems supplies Hawaii with medical alarms and medication management tools. The company is based in Aiea, Hawaii. The business is relatively small with less than 20 employees, and has been serving Hawaiians since 2003. Kupuna’s well rounded medical services consist of home based medical alarms, mobile medical alarms, medication management, fall detectors, disability and accessibility tools, along with wandering and activity monitoring.

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The Good

  • Options
  • Experience
  • Fall detection
  • Satisfaction guarantee


Kupuna offers diverse options for medical monitoring systems. There are two home based alarms- a landline option for those that still have one, or a wireless device that uses cellular network to operate. A couple on the go options are the Belle and mobile PERS.


The Kupuna team has over 50 years of experience in the industry of medical alarms.

Fall Detection

Mobile PERS and home-based PERS come with an option of fall detection which sends a signal upon impact if a client falls to the ground.

Satisfaction Guarantee

100% customer satisfaction is guaranteed. The company will do their best in making your experience top notch.

The Bad

  • Limited information
  • Can’t order online
  • Only Hawaii

Limited Information

Customers will not find instruction on activation, equipment or monthly fees. Whether or not you need to sign a contract is up in the air.

Can’t Order Online

Product can not be ordered online. It can only be ordered by phone.

Only Hawaii

The company only services customers in the Hawaiian Islands. If you like their product and live on the mainland, you will not be able to use their services.

The Bottom Line

The company’s motto is to keep seniors safe and are also committed to having a 100% customer satisfaction rate. Kupuna has a lot to offer the elderly in keeping them safe. Products are designed to aid in dispensing medication, tools for clients with limited dexterity, pagers and sensors to help with wandering patients, fall detection services, and monitoring systems that are mobile or landline.

Kupuna’s greatest disadvantage is the absence of pricing for products, warranty details, and what exactly their customer satisfaction guarantee is all about. If you are willing to take time out of your schedule to discover all the necessary information, then Kupuna Monitoring Systems is for you. Of course, you need to live in Hawaii to sign up.

More Information

Contract Details

Contract details are not made known to customers.


“In no way does this summation strive to compensate for reading the actual terms of service or contract provided by this company. We are providing this information to allow consumers to see the points of the contract that we believe you should be aware of. Please refer to the company’s terms of service or contract document to see the full details.”

Warranty Details


Warranty details are not given.

Money-Back Guarantee

Customers satisfaction is guaranteed, but further details are not stated.


It does not specifically state on the website whether the company has any applicable licenses.


No known affiliations for Kupuna Monitoring Systems.

Package Details

No package details provided on the company’s website.

Frequently Asked Questions

How does a medical alert service work?

Simply press button when in an emergency situation and a trained response center operator will assist you.

Where does Kupuna Monitoring System offer services?

Kupuna Monitoring System offers services in the State of Hawaii only.

Are there any staff members who are medically trained with Kupuna Monitoring System?

Staff members are trained, but not specific if it is medical training.

Does the device include two-way communication?

Yes, it allows for two-way voice communication to a response center operator.

Can two or more people be included at the same location?

This information is not provided.

Does the device need to be plugged into a phone jack?

The landline PERS requires a landline and will need to be plugged into a phone jack.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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