- Medical monitoring
GreatCall offers cutting-edge medical monitoring services for their customers. By combining medical monitoring with cellular phone service, they provide a unique option for seniors on the go.
Pricing for monitoring is dependent on the service options selected, but in many cases is competitive, considering that cellular phone service and medical monitoring is bundled. Customers purchase their equipment, which is affordable, compared to many cellular phone carriers. Seniors have the choice of a flip phone, an Android™ phone or a simple medical alert system. Different colors are available.
GreatCall is one of the few companies in the industry that does not require customers to sign a long-term contract for medical alert services. This provides an added measure of flexibility for customers on a fixed income. For those not wanting to combine their cellular phone service with medial monitoring, or those for whom the network does not cover, a mobile medial monitoring device is available which is waterproof and easy to carry/wear.
- Data plans
GreatCall functions a bit differently than their primary competitors and has added equipment fees as well as activation fees. Some customers have complained about the added telecommunication fees which appear on their accounts which are required by federal law for mobile phone service providers and customers.
The jump to a full Android ™ Smartphone might be difficult for some seniors and use might be more difficult for those with dexterity problems. The interface for the phone is simplified, but it still might be difficult for some to use.
Data plans are available, but can be a bit pricey.