Live independently whether you’re a senior, or just looking for additional protections with FreedomAlert Medical Alert System. Users can program up to four contacts to notify in the case of emergency. The button is splash resistant, so it can also be taken to the shower for additional safety.

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The Good

  • Emergency connections
  • No monthly rates

FreedomAlert gives customers a chance to purchase a medical alert system device for their home without having to pay monthly or go through a monitoring center. This system is great for those who are only looking to stay connected to their loved ones in an emergency, rather than being monitored 24/7 by trained medical professionals. This may be a good tool for those looking to make quick calls directly to a caregiver or family members that are responsible to assist them.

There are no monthly rates. They charge for equipment only, not monitoring services. This is just an emergency device to call the few numbers you’d need in emergencies. If a family already has caregiver roles assigned for their loved ones, FreedomAlert may be an acceptable option for direct caregiver communication at the press of a button.

The Bad

  • Expensive upfront
  • No monitoring centers

FreedomAlert charges $229.95 or 3 payments of $79.95 for their system which is more expensive than other medical alert system providers up-front. Generally, you can find a system that includes all the same features and more, but pay $30-$40/month instead of purchasing the equipment up front.

There are no actual monitoring centers available. This company just provides a communication device that can program numbers to call in an emergency. It won’t connect the victim to a live operator or offer the user any personal assistance from a certified medical alert professional. Other medical alert companies include the monitoring center with 24/7 monitoring services a vital part of their system.  If you or your loved ones prefer live assistance expedite emergencies, I suggest looking into other medical alert systems that include monitoring professionals 24/7.

The Bottom Line

Depending on what the home needs in an emergency, they may offer unique benefits or even risks to those who choose this medical alert system. If someone needs constant monitoring services in case they can’t reach help, FreedomAlert is not the right option their home. For those who enjoy less monitored supervision, yet still need access 3 or 4 emergency contacts most days, this could be the most fitting medical alert system available.

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More Information


Equipment Details

Base Station:

  • Two-Way Voice Communication – Open Line For Emergency Response.
  • 4 Custom Contacts – Stored & Ready to Call in Case of Emergency.
  • Up to 600 ft. Range – Longest Distance To Personal Emergency Help Button.
    • Suitable for a 3,000 – 3,500 sq. ft. home
  • Indicator Lights – Confirms System Status.
  • 24 Hours Battery Backup – Additional Battery Back-Up Life in Case of a Power Outage.

Personal Emergency Help Button:  Press Button Anytime to Call For Emergency Help.

  • Wristband or Neck Pendant – Wearable Styles Make Device More Accessible During Emergencies.
  • Waterproof – Made to Protect Even While Bathing or in the Shower.
  • Lightweight – Lighter Weight & Less Noticeable to Wear.
  • Durable – Long Lasting Device Offers Reliable Protection.
  • Up to 4-Months Battery Life – Expected Battery Life of Personal Help Button.
  • Up to 20-Second Response – Time it Takes Monitoring Centers to Respond to Emergency Calls.
  • Test Function – Gives Assurance System Works Properly.


Featured Details


This company has a unique cost structure. Unlike most competitors in the industry, Freedom Alert does not have monthly payments. Instead, customers either make a one-time payment of $249.95 or three payments of $84.95. Once this payment or these payments are made, the customer owns the equipment forever. It’s as simple as that.


There is a warranty with Freedom Alert products, but it is a one-year Limited Warranty. Most competitors have lifetime warranties.

Activation Fees

The company reports that there are no activation or start-up fees, no monitoring costs or any other hidden fees.

Mobile Alerts

There is no mobile alert system. Freedom Alert has one product: its traditional two-way emergency pendant communicator.

Device Range

The pendant range is up to 600 feet in a free-space environment, typically covering the range of a person’s home and into the yard. Users even have the options to test the range by hitting the “Test” button on the back of the unit.

Technology and Equipment

The Freedom Alert device is much like others in the industry: users wear a pendant or bracelet, where a panic button is located. The pendant has two-way communication and is connected to the base station. Also included is a lanyard, a belt clip, rechargeable lithium-ion batteries and an emergency back-up battery. The unit is small and easy to carry and transport. Users can program up to four numbers in the base station, whether it be 911, family, friends, neighbors or doctors.  When needs arise, users push the button, wait for a quick response and wait for help while a responder calmly reassures the user. The device has many worthwhile features. It is waterproof and splash resistant and comes with a test function that gives the user a dial tone and instant peace of mind that the unit is working properly. At extra costs, users may also order an emergency wall communicator, extra pendants, a lock box, four replacement batteries for the base station, and two extra batteries for the pendant. An instruction manual comes with the Freedom Alert. Users may also have the convenience of answering incoming calls with their unit.


Freedom Alert devices may be purchased without contracts of any kind. When one purchases the alert, it is one’s to keep forever.

Service Map

Available Service in Canada & U.S.

Support Quality

Customers and interested parties may call for sales and technical questions during business hours. There is also an email address to which customers may ask questions. Response time using this method is slower. The monitoring center is open to taking emergency calls 24/7. One nice feature on the website is the FAQ page and an instructional manual for users to refer to as needed.

Time in Business

Freedom Alert was founded in April 2012.

Company Contact Information

5335 Memorial Drive, Suite F-101 Houston, TX 77007 Email: [email protected]

Location of Certified Monitoring Centers

The monitoring center is based in the U.S.

*FreedomAlert Works With Designated Home Phone Lines To Communicate Via the Home Medical Alert System.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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2 Freedom Alert Reviews

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  1. User Score


    February 20th, 2017 Gresham, OR

    I have had this unit for my mom for a couple years. She has used it a couple of times with success till the last time . She fell in her garage and broke her hip and the button did not work. She laid on the cold floor for about an hour before the yard man showed up and heard her yelling. He tried the button and couldn’t get it to work so went into the house and dialed 911. When I called the company and told them she was just dismissive and said that they must of been doing it wrong. I cancelled the service but they still charged my card for another year the fowling month. The gal was rude said it’s been a problem every since in her words “I got a divorce from little miss Kimmie” [I had taken my x wife’s name off the account] Not sure what that had to do with the unit not working. S I’ll have to go to my card company and fight the charge. I will not use this company again or ever recommend them. It seems they would at less have a little concern for the person that gothurt not just trying to charge for another year.

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    January 28th, 2016 San Antonio, TX

    I was called by a computer system wanting to sell me a Freedom alert button. The computer hung up, causing me to call back. A man answered, called me by my name and started talking and I told him the last mo, I was supposed to have my # removed. The phone called two more times, I called insisting on the supervisor and he screemed into my ear and he caused my throat to hurt trying to tell him I don’t wan tit. If this happens again, not only will I call the BBB, but I told him that Id call the attorney general and see to it that he not be able to call the state of Texas again and I meant it. Even if I have to see the governmenor I have never been screamed at by anyone in that copacity. I am a purple hearted veteran 71 yrs young and will never buy this companys product.

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