A medical alert system helps customers to feel confident in their independence by allowing the customer to communicate with an operator who can get the necessary help. Comporium provides these services to customers who need this type of help. Customers can choose from two packages for the option that will work best for the specific situation. After installation, customers will have access to a monitoring center 24/7 for full support.

Rank Chart
Price
Consumer Rating
Our Score
#1
$29.95-$49.95
8.5
8.7
#2
$37.95-$41.95
9.4
8.3
#3
$27.45-$36.62
8.7
8.0
#69
Comporium
$24.99–$34.99
--
3.6

The Good

  • Caretaker button
  • Regular system testing

Caretaker Button

Most of the medical alert systems across the industry are the same basic premise; a pendant with an emergency button that connects the customer to a monitoring center to help with the emergency. That is the same basic idea that Comporium offers to its customers, but they also offer a caretaker button. This is an additional button on the pendant that can be programmed to directly contact the assigned family member. For a customer who has a loved one who needs these services, this feature can be a huge help to be able to quickly and easily contact a family member instead of the police.

Regular System Testing

In order to ensure that each Comporium medical alert system functions properly to cover all customers, the monitoring center periodically tests each system. This process is completed by a signal being sent from the system to the monitoring center, which is done automatically with no work from the customer. That signal, or lack thereof, can tell the Comporium team if any issues have come up. After that, the customer will be contacted and a resolution can be made. This whole process allows customers to worry less about their coverage.

The Bad

  • Only two products
  • Limited warranty

Only Two Products

Even though most medical alert systems are basically the same with very similar features, many companies offer a variety of package options for customers to choose from. This allows customers to more fully customize their experience and get exactly the coverage they need. Comporium only offers two different medical alert system packages. The main difference between these two packages is if a landline is required or not. The features and services the same beyond the network that is used to communicate with the monitoring center. While these options are good and can fully cover a customer through any medical emergency that may occur, it still limits the customer.

Limited Warranty

One benefit to Comporium services is the periodic system testing that they do to ensure quality. The issue arises when an issue is detected during that test. All equipment has a one-year warranty to cover any repairs or replacement that may need to happen during that period. But if the issue comes up after that time period, the customer will be responsible for the cost of any necessary service to the equipment. Many other companies offer extended or lifetime warranties, which can help the customer feel more comfortable with their decision.

The Bottom Line

There is not much known about Comporium as a company, but it is clear that the company offers quality medical alert systems for customers. The packages available are fairly limited in options, only having a basic package with the opportunity to choose either a landline or cellular connection. But a customer would have all of the common features of a medical alert system; emergency button on a pendant, 24/7 monitoring, and emergency assistance.

One additional feature of a caretaker button does help the customer to have options during the emergency. A customer can push that button to be connected to the assigned family member instead of the monitoring center. This simple additional feature gives customers added protection and help in those emergency situations. Comporium is a good choice for those customers who do not need more than the basic medical alert system.

Frequently Asked Questions

How does a medical alert service work?

Customers of Comporium will simply have to press their emergency button to be connected with the operators who will get the customer the right help for their situation.

Where does Comporium offer services?

The service area covered by Comporium is not disclosed on the website for potential customers to see.

Is there any staff that is medically trained with Comporium?

The Comporium staff is trained to expertly handle the situations presented by customers but it is not specified what kind of training they receive.

Does the device include two-way communication?

The equipment used by Comporium is equipped to handle two-way communication to help customers in an emergency get the help they need.

Can two or more people be included in the same location?

Up to nine pendants can be used on a Comporium medical alert system, but it is unclear whether those pendants can be used by more than one person.

Does the device need to be plugged into a phone jack?

Comporium medical alert systems can either be plugged into a phone line or can utilize a cellular network instead.

More Information

Contract Details

Comporium does not require customers to sign a contract in order to receive service. Customers have the ability to cancel their services at any time. This is especially important for the type of services that are offered in a medical alert system, since every customer will need this coverage for different amounts of time.

*In no way does this summation strive to compensate for reading the actual terms of service or contract provided by this company. We are providing this information to allow consumers to see the points of the contract that we believe you should be aware of. Please refer to the company’s terms of service or contract document to see the full details.

Warranty Details

Even though equipment used by Comporium is designed to not have any problems for customers, these issues can come up. If a customer does experience a problem within the first year of owning their system, the repairs will be done by Comporium at no additional charge to the customer. All the customer has to do is call the customer service line and explain the issue at hand. As long as the damage has not been done or caused by the customer, the warranty will be in full effect and all work will be covered.

Accreditations

Comporium has not published any accreditations or awards the company has earned on its website.

Package Details

Customers who are choosing to use Comporium for their medical alert systems will have two different options for packages to choose from. Both of these packages offer the same types of equipment and services, with only the network as a difference between them. Those package details include the following:

Option 1

  • $24.99/month
  • Landline required
  • 2-way communication pendant (600’ range)
  • Home base station
  • Self-installation

Option 2

  • $34.99/month
  • $25 activation fee
  • No landline required
  • 2-way communication pendant (600’ range)
  • Home base station
  • Self-installation
  • Cellular accessories

Once a customer has chosen a package that will work best for them, they can purchase additional accessories to complete the package. These accessories include more pendants (both basic and two-way communication enabled) and wall communication units.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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