Cape Cod Lifeline has over 30 years of experience in supporting the medical alert service needs of older adults and their caregivers. With all calls being answered by dedicated personal response professionals who have received extensive training, you or your loved ones are in good hands. Serving Barnstable, Plymouth, and Bristol Counties, MA, Cape Cod Lifeline has great equipment, designed to accommodate hearing and visual impairments, and designed to help no matter what.

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The Good

  • Multiple location technologies
  • AutoAlert fall detection
  • Multiple package options

Multiple Location Technologies

Cape Cod Lifeline has two great options, one of which includes GPS technology. No matter where you go, inside your home, to the mailbox, or on vacation in the United States, you are protected. With six different location technologies (GPS, WiFI, cellular networks, and more), you are able to be located quickly and efficiently.

AutoAlert Fall Detection

Both of the company’s systems feature the AutoAlert fall detection system, which means that your pendant is designed to sense when you fall and will contact Lifeline automatically, even if you don’t push the button. This feature is able to sense 95% of falls.

Multiple Package Options

Lastly, they offer two different options, depending on whether you have a phone line, or need a wireless service, which makes it easy to service different types of customers.

The Bad

  • Poor online transparency
  • No warranty information
  • Limited service area

Poor Online Transparency

Unfortunately, there are a couple problems Cape Cod Lifeline. First, there are only two options for products and no pricing available online. Though the two products are both good options, other services typically offer three different types of medical alert technology, and possibly a medication dispenser. Without the pricing available online, there’s also the difficulty of not knowing whether or not this service is a good deal.

No Warranty Information

There also isn’t a lot of information about a warranty online, whether or not you would get a refund if you decided to cancel a service, or even if it offers a 30-day money-back guarantee.

Limited Service Area

Lastly, this service is only available to customers in the Cape Cod area, which really limits the customer base, and makes it impossible for any other customers to try out the company’s services.

The Bottom Line

With great technology, like AutoAlert fall detection, and six location technologies available to find you or your loved one, they are able to provide state-of-the-art technology to those who still want to remain at home with their freedom. We would not recommend Cape Cod Lifeline to those who are outside the Cape Cod area, as the service wouldn’t be available for you.

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