BlueStar HonorCare

BlueStar HonorCare

Update: BlueStar Veterans Network has recently rebranded to BlueStar HonorCare and changed locations. Visit BlueStar HonorCare for more details. 

BlueStar HonorCare was founded in 2013 and is headquartered near Washington, DC. The company offers a free membership to all veterans and their families, with 100% of their clientele being former military. The company is owned and run by veterans and gives 10% of their profits to veteran-related causes and charities. The company specifically offers assistance and aid to charities which serve those helping homeless veterans.

Rank Chart Our Score User Score
#1 9.4 8.6 Read Review
#2 9.0 9.3 Read Review
#3 8.8 8.5 Read Review
#27 4.4 6.0 Current

The Good

  • Comprehensive suite of products and services
  • Benefits
  • Contact records

BlueStar HonorCare offers a comprehensive suite of products and services for their members at competitive prices. They have a return and guarantee policy that is far more liberal than any other in the industry. Indeed, if at any time, a customer is unhappy with their equipment or service, they simply return the working equipment to the company and contact the company's president for a refund of past service fees.

BlueStar HonorCare offers a free membership which includes benefits such as:

  • For the first 10,000 members, free access and use of Blue Star Network's health-monitoring software. After reaching 10,000 members, the price will be $6.95/month
  • For the first 10,000 members, free use of Brain HQ Brain Exercise software. After reaching 10,000 members, the software will cost $14.00/month.
  • Members receive discounts of 10% to 40% on over one hundred retailers.
  • Free subscription to "News you can use," in newsletters covering senior issues, veteran issues, and health issues, and in BlueStar HonorCare's enormous resource library.
  • Access to discounted Blue Star services, which are available only to vets and to their families.

All of BlueStar HonorCare Center employees are certified members of the Central Station Alarm Association and have received extensive training. Additionally, BlueStar HonorCare is a certified small business employer of veterans, with a long-term vision of employing a network of at-home wounded warriors as virtual agents.

They also keep and maintain contact records of family or other contacts their customers would like to be alerted.

The Bad

  • Limitations
  • Medical records

While BlueStar HonorCare offers a number of effective and easy-to-use medical alert devices, the company does have some drawbacks. For example, the maximum range on its base unit for the Sentry Plus package has a range of 600 feet. While this is fairly standard for the industry, other companies feature an extended range of up to 1,000 for the same price.

BlueStar HonorCare provides additional protection to its customers by alerting emergency contacts or family members in the event of a fall or other accident; however, the company does not currently disclose whether it keeps its members' medical records on file, which could be particularly useful for emergency responders who need to make a house-call.

The Bottom Line

BlueStar HonorCare has very competitive pricing and equipment and service which are cutting edge, allowing veterans and their families added security and peace of mind which comes from medical alert monitoring as well as a complete package of in-home monitoring. Despite its focus on serving the veteran community, BlueStar HonorCare can be a viable option for non-military personnel as well. They can take full advantage of all of BlueStar HonorCare's medical alert options.

At this time, BlueStar HonorCare is recommended for:

  • their innovative program
  • dedication to serving veterans and their families
  • excellent selection of products available

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2 BlueStar HonorCare Reviews

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  • User Score

    10

    July 20th, 2017 Wentzville, MO

    Have had this service for almost a year. Device works well and very quick response time. The system works at home or when traveling. Also has fall detection and can take a shower with it. Customer Service is always helpful whenever I have a question.

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  • User Score

    2

    January 12th, 2017

    I've been a subscriber for 4 months, I am not very happy with BlueCare, although the monthly fee is reasonable. I'm seriously thinking on making a change. First of all it takes a long time for a response. I have had to contact them 3 times because of a signal problem with my pendant. I was doing a signal check after a first month of service & got no response, (after a 25 minute wait) sending my local EMTs/ police & fire dept to respond. Thank goodness it goes directly to dispatch in my local town., which is a good point. There was no emergency but a problem with my Life Line unit ....that I wasn't aware of. I am a heart patient & it could have been a life & death situation. I hope this service improves. Difficult to get through to customer also. Thank You. J.Mac

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