Automated Security Alert has gone from helping a few customers in 1988 to serving thousands on a daily basis. Offering a variety of services and very competitive prices, this company continually grows with the times and expands its products to meet the demands of a growing market.
Rank Chart
Price
Consumer Rating
Review

#1

$29.95-$49.95
8.5

#2

$37.95-$41.95
9.4

#3

$27.45-$36.62
8.7

#48
ASA Logo

$29.50-$39.50
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The Good

  • Easy to use equipment
  • Mobile app
  • TeleHealth plan

Automated Security Systems (ASA) began offering medical monitoring and alerting services in 1988 and has grown to offer their customers a suite of protection products including home medical monitoring with fall protection, medication monitoring, mobile monitoring and their TeleHealth plan.

The equipment is easy to use and intuitive and all systems are professionally installed and receive free monthly checks to verify that the system Is in proper working order. These monthly checks are performed remotely.

Two of the features which are specifically unique for ASA customers are the mobile app monitoring and the TeleHealth plan.

Medical monitoring via a mobile app provides a lower-cost alternative for protection away from home. Seniors subscribing to the service pay $14.99/month for monitoring via a mobile app which is downloaded to their phone. Should they need assistance, they simply open the app and tap the proper icon on their screen.

For those with chronic health problems which are regularly monitored by a physician, the TeleHealth plan allows for information to be transmitted to the doctor’s office. Some of the conditions (there are over 100 health management programs included and available) which may benefit from using TeleHealth monitoring include: Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD), Diabetes, Asthma, Cancer, Coronary Artery Disease (CAD), Chronic pain, Depression, Hypertension, and Pediatric Asthma.

The Bad

  • Range
  • Obtaining help
  • Installation and activation fees

The range for the transmitter units is less than that which is offered by many of ASA’s competitors. While adequate for many with a range of between 600 and 1,000 feet, this may not be enough for others.

The mobile app protection is unique and innovative, as well as reasonably priced. However, the process of obtaining help is questionable. Depending on the nature of the emergency, one may not have the capacity or ability to open an app on their Smartphone and request help. This protection requires carrying the phone either in a pocket or a clip, which may be cumbersome for many seniors.

Installation is provided by a professional installer, but there is an installation cost for this service as well as various activation fees.

The Bottom Line

Those needing advanced care or daily monitoring of a chronic condition can benefit from the TeleHealth plan or the medication monitoring.

ASA has several products which are cutting-edge and offer features in addition to those offered by the competition. These are priced at a premium and require more substantial lifestyle changes than many might be able to adapt into their day-to-day lives. For those who are comfortable with technology and will be able to use these products, ASA is a good option. For most, a simpler program or equipment will probably fit their lifestyle and needs sufficiently.

View All Medical Alert Systems

More Information

 

Equipment Details


Standard Landline Features

  • Up to a 1000 ft range – Enough for in and around the home
  • 100% waterproof – Perfect for the shower and tub
  • Light-weight device – No uncomfortable bulky equipment
  • Clear 2-way voice speaker – clear communication with the touch of a button
  • Wearable Options – Wristbands, Necklaces and Clips
  • Supervised Pendant – If the battery becomes low, notification will be sent to company to replace the pendant
  • Emergency Help – One touch access for emergency personnel, family members, friends, and neighbors.
  • 24/7 Live Agents – 365 days a year of live protection
  • Battery Backup – Up to 32 hours of power outage protection
  • Compact and Portable – Take your device with you, just plug it in

Mobile Voice Pendants

Allows message to be communicated from anywhere in the home, such as garage, garden, and driveway.

  • Up to a 600 ft range
  • Clear 2-way Voice Pendant – Talk directly to an operator via pendant with no need to be close to the base station
  • 100% waterproof – Perfect for the shower and tub
  • Light Weight Device – No uncomfortable bulky equipment
  • Clear 2-way voice speaker – clear communication with the touch of a button
  • Wearable Options – Wristbands, Necklaces and Clips
  • Emergency Help – One touch access for emergency personnel, family members, friends, and neighbors.
  • 24/7 Live Agents – 365 days a year of live protection
  • Battery Backup – Up to 24 hours of power outage protection
  • Compact and Portable – Take your device with you, just plug it in

Cellular Medical Alert System

Works with their 4 systems

  • Great for individuals who only have cell service and no landline necessary
  • Offers all the aspects of each system through cellular service

Assistive Technology

  • Button Free Assistance – Perfect for those with motor disabilities
  • 4 Devices to Choose From
    • Sip N Puff – Activate switch by sipping on tube
    • Bump Switch – Activated when bumped
    • Jumbo Button – For those with visual and fine motor control disabilities
    • Pillow Switch – Activates alarm when depressed

Medication Dispenser – RxMap User-Friendly

  • Filled in Correct Doses at Pharmacy – Never wonder if you’re taking the correct dose
  • Insert Info Into Monitoring Machine at Home – Alerts sent to take meds on time
  • Alerts Security For Missed Doses – Keeps agents, family, and friends informed
  • Audible and Visual Reminders – Great for hearing or visually impaired
  • Multiple Styles – Built for your lifestyle and needs

Telehealth

*Provide your doctor, nurse or care manager with daily updates on your condition

  • Blood Glucose Meters
  • Pulse Oximeters
  • Blood Pressure Monitors
  • Weight Scales

 

Featured Details


Price

The pricing for services varies greatly as they offer a wide range of services to customers.

  • Standard ASA Pro option ranges from monthly plans starting at $34.50, quarterly starting at $97.50, and yearly options starting at $354.00 which breaks down to $29.50 per month.
  • Mobile Alert App – $14.99
  • Mobile voice pendants – $29.95
  • Fall Guard Pro and ASAPro Plus ranges from $39.50 monthly, quarterly at $112.50, and yearly at $414.00, which breaks down to $34.50 a month.
  • For the packages listed above with cellular capabilities, price ranges vary from $498.00-$558.00 yearly.
  • Extra Alert Buttons range from $49.00 to $59.00 for homes in need of extra buttons.

Warranty

Because customers are not actually purchasing the equipment, there is no warranty. It’s basically like a lease. If anything should happen to the equipment, ASA will cover the charges.

Activation Fee

There is no activation fee but there is an installation fee that can cost up to $50.00. If a customer has been referred by a supported business then there’s the potential to have that cost decreased.

Mobile Alerts

There is no GPS or Mobile Units.

Device Range

The base range depends on the model you select, the electronics in the home, and the structure of your building. It does offer a range of up to 1,000 ft with the mobile voice pendant up to 600 ft, enough for in and around your home. The fall guard pro ranges up to 450 ft.

Contract

Month to Month. After the installation process, the customer will sign for a month to month deal. The customer may choose to cancel at anytime without any hidden fees.

Support Quality

Customer support is 24/7 so whether you’ve fallen or simply have a question for customer support, they’ll be ready.

Time in Business

They have over 24 years of service. ASA has been operating since August of 1990.

Company Contact Information

[email protected]
Toll Free: 1-800-338-7114
Local : 1-412-461-2288

3500 Main St
Munhall, PA 15120

Location of Certified Monitoring Centers

In 2011 ASA acquired and opened its own monitoring center located in Munhall, PA.

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