As the name might suggest, Aloha Alarm is based in Honolulu, Hawaii. The company opened its doors and started doing business in 2011, and offers a full range of alarm systems, including home security systems, fire alarms, and medical alert systems. Aloha Alarm aims to provide customers with the feeling of security and independence, even if they have medical needs. The company’s medical alert device will call for help in the event of a fall or other accident. Users can program any phone numbers they wish into the device, including medical responders, family, friends, and neighbors. Users will love the small, lightweight, discreet device as well as its effectiveness. One concern you might encounter is that there is a lack of information on the company’s website about the medical alert device. There also aren’t many options to choose from, and the company lacks the experience of others in the industry.
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The Good

  • 24/7 service
  • Simple to use and comfortable to wear
  • Trained operators

When you choose to do business with Aloha Alarm, you find a committed partner that provides you or your senior loved ones with the resources to keep them safe. There are some positive aspects of the company that you will love. Here are a few:

24/7 Service

Emergencies and accidents can happen anytime, and you can never predict when they will occur. That’s why Aloha Alarm has emergency operators standing by in a call center 24 hours a day, seven days a week, 365 days a year. No matter when an emergency occurs, someone will be there for you to render the assistance you need.

Simple to Use and Comfortable to Wear

The device from Aloha Alarm is small and discreet. You can wear it on your neck, belt or wrist. It’s also simple to use, as all you need to do is click a button, and the pendant will transmit a signal to the receiver in your home. Within seconds, an emergency operator will speak with you through two-way communication.

Trained Operators

Those answering your cars are specially trained to assess your situation. You can have peace of mind that your calls will be given the best attention and that help will be on its way swiftly.

The Bad

  • No fall detection
  • Lack of information
  • Not a lot of experience

Aloha Alarm has some shortcomings and negative aspects that you should be aware of before deciding to do business with the company. Here are a few things to consider that may cause you to go with another provider:

No Fall Detection

A fall detection device should be part of every medical alert device provider, but you won’t find it with Aloha Alarm. Falls are one of the most common problems with seniors, and having an automatic detection device brings peace of mind to users and loved ones. The fact Aloha Alarm doesn’t have such a tool should be a big concern to any prospective customer.

Lack of Information

When you make a visit to the Aloha Alarm website, you’ll probably be disappointed in what you see. The company doesn’t provide much in-depth information about its alert devices. If you want to know basic information such as pricing, warranties, contract details and other commonly asked questions, you’ll have to call a company representative.

Not a Lot of Experience

Aloha Alarm has only been in business for five years. Many companies across the country have been operating in the medical alert business for many more years. This isn’t necessarily an indictment against Aloha Alarm, but it does place the company at a disadvantage when comparing it with more experiencing competitors.

The Bottom Line

Aloha Alarm offers a full range of alarm systems, so if you are in the market of home security, fire alarms and smoke detectors, in addition to medical alert devices, you will find Aloha Alarm to be quite convenient and helpful. Also, the fact that trained responders will be on the other end of your calls for help at all times of the day, any day, will give you confidence that you’ll be in good hands in case of an emergency.

If you are content with Aloha Alarm’s one offering and don’t mind calling customer service for more information rather than finding it online, then Aloha Alarm is a fine option for you and your senior family members or loved ones. On the other hand, due to the company’s lack of experience and dearth of information on its website about the medical alert device, you might want to shop elsewhere.

Frequently Asked Questions

How does a medical alert service work?
The Aloha Alarm alert device comes in the form of a wearable pendant. You can put the pendant on your wrist or belt or around your neck in a virtually undetectable fashion. When you need help, simply push the emergency button on the pendant, and it will transmit a signal to the in-home receiver, which will then communicate a need for help with a trained operator. You may also program in the numbers of family members and neighbors to let them know you’re in trouble.

Where does Aloha Alarm offer services?
Aloha Alarm is based in Honolulu, Hawaii, and offers services throughout the Aloha State.

Are there any staff members who are medically trained with Aloha Alarm?
Yes, staff members answering the calls are trained and work from a professional call center.

Does the device include two-way communication?
Yes, the receiver does allow for two-way communication between you and the trained operator.

Can two or more people be included at the same location?
Yes, two or more people can have a medical alert device within the same household.

Does the device need to be plugged into a phone jack?
There is no information online whether the receiver is plugged into a landline phone jack or whether it can work with your cell phone. Call a company representative to find out.

More Information

Contract Details

No Information Available

It is unknown by looking on the company’s website whether you will sign a contract with Aloha Alarm when using the medical alert device.


“In no way does this summation strive to compensate for reading the actual terms of service or contract provided by this company. We are providing this information to allow consumers to see the points of the contract that we believe you should be aware of. Please refer to the company’s terms of service or contract document to see the full details.”

Warranty Details

Not Specified

The company’s website says nothing about whether there is a warranty with the product, nor is there any information about any money-back guarantees.

Money-Back Guarantee

The company offers a 30-day money-back guarantee. This means if up to 30 days after purchasing the product if you aren’t satisfied for any reason, you may return it and get a full refund.


The company has a current, valid license from the state of Hawaii to do business in the state. The company is in good standing. It also has a certification of vendor compliance with the state.


Aloha Alarm has no known affiliations.

Package Details

Just One Option

Aloha Alarms has a sparse product line, with only one offering. The company offers a pendant that you can wear on your belt or around your neck or wrist. Simply pushing a button when you need help will transmit a signal to the receiver, where help is just seconds away. There are no other offers or packages available.

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    October 29th, 2016 Danielson, CT

    I dont believe this company is legit. I have been trying to talk to someone at Life One and there is noone to take my call. They always say they will have their manager call me which never happens, I have been paying for the last year and found out theres no wire connected to it for the phone. I want to cancel this because they continue to take the money out of my acct every month and I cant use it. I just wish I could speak to a human being and get this straightened out/

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