Advantage Alert is holding a promotion right now which waives all activation fees and contracts. This makes it very convenient to lock in a cheaper price, as well as being able to do business on a month to month basis.
The range is decent on their products and they offer a wireless option for those that need it. The base unit has 72 hours of battery backup in case the power goes out.
There are several red flags for Advantage Alert. To have such a basic website with almost no company information seems a bit suspect. This shows a lack of transparency which makes it difficult for the consumer to gain trust of the company.
It is great that they are offering a promotion right now that gives discounts on their monthly prices, and activation fees as well as contracts. However, it brings up the topic of what is actually being paid for.
Along with a lack of information on the website, it was difficult to gather additional information on the company as a whole.
Though the representative told us that they are the only company that offers two separate buttons on their units for emergent and non-emergent situations, we have found other companies that offer this as well. The red button is four emergent situations and you are able to talk hands-free anywhere in your home. Their representatives stay connected until appropriate response teams have arrived. For non-emergency uses, the blue button can be pushed to connect to a team of registered nurses that have access to doctors 24 hours a day, seven days a week.
- Only a landline telephone and a power outlet are needed for connection.
- Easy installation
- Once hooked up, just push the button on the device to talk to the monitoring center and verify your connection.
- 72-hour backup battery
- The water resistant button that can be worn in the shower or tub.
- DSL compatible
The regular price of their home unit is $53.50 per month with a one or two year contract. The mobile unit costs $44.50 per month with a one or two year contract. We were told that they are running a promotion right now, up until they receive 500 new customers, which includes free equipment and shipping with no activation charge. The monthly cost for the home unit is $34.50, and the mobile unit is $43.50 per month. During this promotion, there will be no contracts issued and you can pay just month to month.
The warranty they offer will cover strictly defective units. If you lose or break your unit yourself, a replacement charge of $200 will be billed to you.
Unfortunately we were unable to get any information about activation fees beyond the promotional period. The representative kept telling us that there was no updated information for her to see to give to us. Mobile Alerts (Do they have a package that allows to to have service outside of your home when you’re out and about?) Yes, they do have a mobile unit that includes GPS tracking.
The range you get is about 600 feet from the console either in or outside the home.
There are no contracts issued during their promotional time so it would be good to take advantage of that if they are still offering it when you call. During non-promotional times, they offer one and two year contracts.
Time in Business
We could not find any information about how long they’ve been in business.
Company Contact Information
5400 Airport Rd. Tampa, FL 33634
Location of Certified Monitoring Centers
Their monitoring centers are all in the United States with at least one in New York, New York. However, little information was given.