Advantage Alert as seen on TV. This product seems to be quite popular though unfortunately it is difficult to find information about this company. The website seems like an advertisement not an actual website to give proper consumer information. This requires calling and speaking to a representative instead of getting information easily from the website.
Rank Chart
Price
Consumer Rating
Review

#1

$29.95-$49.95
8.5

#2

$37.95-$41.95
9.4

#3

$27.45-$36.62
8.7

#21
Advantage Alert Logo

$34.50-$53.50
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The Good

  • Range

Advantage Alert is holding a promotion right now which waives all activation fees and contracts. This makes it very convenient to lock in a cheaper price, as well as being able to do business on a month to month basis.

The range is decent on their products and they offer a wireless option for those that need it. The base unit has 72 hours of battery backup in case the power goes out.

The Bad

  • Transparency

There are several red flags for Advantage Alert.  To have such a basic website with almost no company information seems a bit suspect. This shows a lack of transparency which makes it difficult for the consumer to gain trust of the company.

It is great that they are offering a promotion right now that gives discounts on their monthly prices, and activation fees as well as contracts. However, it brings up the topic of what is actually being paid for.

Along with a lack of information on the website, it was difficult to gather additional information on the company as a whole.

The Bottom Line

Overall, you should consider other companies than this one to handle your medical alert needs. While they may be a good company, their lack of proper communication about their company leaves a lot of unanswered questions. If you decide to do business with Advantage Alert, it is recommended that you research the company more and ask lots of clarifying questions. They have an address listed on the website but it seems like it is just an outsourced call center.

The technology Advantage Alert uses has been around for many years and hasn’t changed much.  With that said it is wise to look for a company that has some longevity and that does not issue any extra, or hidden, fees. With company information so hard to find for Advantage Alert, you are probably better off with other companies that can provide more information up front.

View All Medical Alert Systems

More Information

 

Equipment Details


Though the representative told us that they are the only company that offers two separate buttons on their units for emergent and non-emergent situations, we have found other companies that offer this as well. The red button is four emergent situations and you are able to talk hands-free anywhere in your home.  Their representatives stay connected until appropriate response teams have arrived.  For non-emergency uses, the blue button can be pushed to connect to a team of registered nurses that have access to doctors 24 hours a day, seven days a week.

  • Only a landline telephone and a power outlet are needed for connection.
  • Easy installation
  • Once hooked up, just push the button on the device to talk to the monitoring center and verify your connection.
  • 72-hour backup battery
  • The water resistant button that can be worn in the shower or tub.
  • DSL compatible

 

Featured Details


Price

The regular price of their home unit is $53.50 per month with a one or two year contract.  The mobile unit costs $44.50 per month with a one or two year contract. We were told that they are running a promotion right now, up until they receive 500 new customers, which includes free equipment and shipping with no activation charge. The monthly cost for the home unit is $34.50, and the mobile unit is $43.50 per month. During this promotion, there will be no contracts issued and you can pay just month to month.

Warranty

The warranty they offer will cover strictly defective units.  If you lose or break your unit yourself, a replacement charge of $200 will be billed to you.

Activation Fee

Unfortunately we were unable to get any information about activation fees beyond the promotional period.  The representative kept telling us that there was no updated information for her to see to give to us. Mobile Alerts (Do they have a package that allows to to have service outside of your home when you’re out and about?) Yes, they do have a mobile unit that includes GPS tracking.

Device Range

The range you get is about 600 feet from the console either in or outside the home.

Contract

There are no contracts issued during their promotional time so it would be good to take advantage of that if they are still offering it when you call. During non-promotional times, they offer one and two year contracts.

Time in Business

We could not find any information about how long they’ve been in business.

Company Contact Information

5400 Airport Rd. Tampa, FL 33634

Location of Certified Monitoring Centers

Their monitoring centers are all in the United States with at least one in New York, New York. However, little information was given.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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