M.A.C., which stands for "Makeup Art Cosmetics", is a cosmetic manufacturer headquartered in New York City. The company's products were initially designed for professional makeup artists but are now sold to everyday consumers worldwide. M.A.C. can be found online, in department stores throughout the world and in M.A.C. stores.
M.A.C. sells eye shadow, lipstick, lip gloss, foundation, concealer, nail polish, mascara, fragrance, skincare products, stage makeup and beauty tools.
M.A.C.'s products are tried and tested by professional makeup artists to ensure that they are high quality. M.A.C. is one of the only makeup stores we reviewed that also offers a Live Chat feature for customers to ask advice from M.A.C.'s experts (the other store that offers Live Chat is Urban Decay). Customers can get assistance with general makeup advice, application techniques, shade matching and more. This service is available Monday-Friday 10am-10pm EST.
M.A.C. has several different site features to help online customers learn how to choose the most flattering makeup and apply it correctly. The Color Play feature that allows users to search for new makeup based on a specific color that they like or already use. The Finders feature enables customers to customize a makeup palette for their eyes and cheeks, find brushes, find mascara and discover new makeup shades that correspond with their preferences. The Videos section of the site has two options: Instant Artistry or Artists Up Close. Instant Artistry features quick technical skills that professionals use, and Artists Close Up is a series of in-depth how-to videos that share tips, tricks and techniques for applying makeup.
Customers can create an account on M.A.C.'s website that allows them to track their orders, receive M.A.C. Messages, write reviews, save their favorite items and more. Customers who sign up for M.A.C.'s free emails will receive information about future products, services, events, special offers and exclusive access to new products online before they are available in stores.
M.A.C.'s website features an 800-number that customers can call for assistance. Those that prefer to email also have the option of sending a message to the customer service department. A representative from M.A.C. will respond within 24 hours.
M.A.C. only sells M.A.C. products; customers who wish to purchase other makeup brands may prefer to shop at Sephora or Ulta, both of which carry several brands to choose from.
Unlike many of the other makeup stores we reviewed, M.A.C. does not offer a loyalty program to reward frequent customers. The only opportunity to receive a discount is by signing up to receive emails of promotional offers.
I love my products that I have got from M.A.C. The staff is very knowledgeable and helpful. Great suggestions for the look I wanted. Quality products!
Lovely high-end products! Feel like a celebrity when you apply these to your face. Weightless and full coverage...whatever look you are after they have a product to make you feel like a star!
I have super sensitive skin and M.A.C foundation is the only thing that doesn't clump on my skin or irritate it. My other favorite product is their primer sprays, refreshes and is an easy staple in my beauty routine. I also love that you can recycle their products because I run through eye liner like crazy!
I have used M.A.C for years! My favorite thing about their product is the quality and how long it lasts. I have had eye shadows that lasts for years.
M.A.C. Has the best makeup. So many good colors to choose from. They have great costumer service and super high quality makeup. And it seems to last forever so it worth the cost.
I recently bought a new eyeshadow pallet from the MAC store in my local mall and the team members were so great to work with. They helped me find the right colors to compliment my eyes. I definitely recommend!
I love to visit the M.A.C. counter at my local department store. I love the unique, vibrant lipstick and eye shadow choices. M.A.C. also make one of my favorite foundations.
Such an amazing selection of everything! I love the quality of all the products, and the price is very comparable to other makeup brands.
There is nothing to not love about MAC. Definitely a treat to yourself for a reasonable price.
Mac has great quality makeup. Their customer service was very helpful finding the correct colors for me.
MAC is an alright store. It’s makeup catalog is massive but very confusing if you can’t talk to a worker. I tried getting my girlfriend some lipstick and was confused as it took me a while to get a worker to help.
I love MAC makeup. Specifically the black track eyeliner and brush. The foundations I feel are a little heavy but the eye makeup is all so beautiful! The eyeshadow palats are stunning and it stays put.
I love MAC. Recently got the paint pot in Painterly and can't believe how well it works. Love the quality of their products.
The workers are very knowledgeable and the products are great quality. I wish the prices were a little cheaper.
Quality is great. The workers are usually helpful and even do demos on you to try out what colors you like.
M.A.C is my absolute favorite makeup company. The products and services are unmatched. The decor of the store is absolutely stunning. The products are long lasting as well. My favorite lipstick, "Ruby Woo" has lasted me well over a year. I highly recommend all makeup gurus shop here.
ABSOLUTELY LOVE THE MAC LINE!!!! Eye shadows are amazing as well as brushes, concealer, and lip products.
if your looking for good coverage make up mac is the place to go there foundation is very pigmented and fully covers however you can easily use to much and then your make up can come off looking cakey also alot for there foundation has a very distinct orangish under tone mac is an ok brand but is given to much hype to be honest
Walking into a MAC store is awesome. There is so much variety and they have some really amazing products. Only downside can be the price. It's hard to leave that store without spending a decent amount!
I have used MAC for foundation. they have so many different shades of makeup. with being fair skinned they make it easy to find something that matches. Theres always someone there to help with any questions you have and always very welcoming
I love Mac. They have great make up, that last for years, and I always feel like the people that work there really know what they are doing. I LOVE that their make up appointments are buy $50 worth of product, get your make up done free- I don't feel like I spent a ton of money on a make up appointment because I get product out of it. I only go here for my make up appointments!
MAC has great service. I love their foundation & how smooth it is. Highly recommend the concealer as well and how much it will do for you. My favorite 2 products are both their lipsticks and the variety of colors they offer as well as the eyeliner gel. So easy to put on! Love MAC & have loved it for a long time!
Never been disappointed with a MAC product. Their foundation is my absolute favorite !! Can’t live without it.
MAC has great products but they are a bit overpriced. Their products are good for specific skin types so make sure to test it in store before purchasing. Their customer service is always great.
Mac Products are awesome and their stores are beautiful. The people who work there are completely helpful and professional. I like that you can find these products almost anywhere. They are an all time favorite.
Love their products and their customer service is always super friendly and helpful.
Their makeup is great and have great quality brushes that my mom always uses!
Love their make up but can be a little pricey. The sales people are always to friendly and informative.
I haven't had the best experiences at the MAC counters. Their customer service lacks quite a bit. A lot of the employees that I've met haven't been the friendliest. Their product is good but the service isn't that spectacular.
Anne Marie Milne
M.A.C. is an awesome makeup store. I have gone in multiple times not knowing what kind of makeup to get and they have given me a free demo and done my makeup multiple times to help me figure out what I wanted. They are so kind and they have amazing makeup!
Makeup is so high priced. I wish they would have more sales and promotions.
Mac has the best quality makeup I have ever tried! Artist that work there are more than willing to help teach you how to properly apply anything! This make up will stay on all day, it’s amazing!
I love MAC products! Anytime I go to a MAC store, the employees are always helpful and nice.
I cannot rave enough about how much I love MAC. Their makeup is to die for. They have so many different lines that match so many different occasions and needs. Their make-up is long lasting, beautiful and high quality. I’m a die hard MAC fan.
MAC makeup is some of the best makeup I have ever used. I only ever use MAC eyeshadow because its quality is unmatched. It is pricey but it lasts a long time and it worth the purchase.
Mac has very high quality products, but I don't think they're worth it for the money. If you're passionate about makeup, then you might really enjoy their products.
Love al their products. Although wasn’t a fan of the girl who did my makeup. I don’t think she knew what she was doing.
M.A.C. has beautiful eyeshadow, primer, and mascara. However, their customer service is quite atrocious. The ladies are always super impatient and not very helpful.
You know you're getting good product from MAC - eye shadows are blend well and are highly pigmented with a variety of different colors. I've always found exactly what I'm looking for in MAC's line. Employees have always been helpful and have given good advice. They haven't ever been pushy and knew exactly what I was looking for.
This brand is very fancy. There are not very many stores where I live, so I don't go there as often. They only sell makeup, so it isn't much of a one stop shop for me.
M.A.C. has some of my favorite products. They prices are good too. They have very helpful personnel that help you choose and try out makeup. Their advice is really helpful.
Everything they have is high quality, lasts a long time and is a good value!
I like MAC foundation and bronzer besides that they do not offer any good products. All products are expensive for no good reason.
I love M.A.C. blushes. They come in a variety of colors and are pigmented. Plus they go on smoothly and last throughout an average day of wear.