LogoCare strives to create a simple, straight forward logo design process for their clients. They offer unlimited logo concepts with all of their packages, unlimited logo revisions, a team of in-house designers for each and every project, a project manager assigned to each project to help with efficiency and communication of design, quick turnaround, multiple file formats offered and a 100% money back guarantee on each project. The company boasts that they've been in publications such as "Forbes", "Business Week", and "Fortune" magazine. They believe it's due to both the services they provide for notable businesses as well as their top-notch customer service.
- In-house Designers
With LogoCare you are able to work with a team of in-house designers that have a lot of experience in the industry. Each designer has been handpicked for their skills in design and are able to produce quality results in a relatively short period of time. The designers all have extensive design background are experienced with graphic design, to ensure quality work is performed. Of course unlimited concepts and unlimited logo reviews is a huge plus.
LogoCare offers different packages based on which features and services customers are needing. You have the option to add additional features such as stationary, web design, 100% money back guarantee, etc. The 100% money back guarantee ensures customers are completely satisfied with their service and product, otherwise they get a complete refund. Additionally, they have a quick turn-around time and customers can expect to receive their designs in 1-3 business days. LogoCare also offers unlimited revisions for those designs that need adjustments before completion.
- Undisclosed Information
- Support Options
There is a lot of information that LogoCare doesn't include on their website. They do not provide any information regarding contract length or a cancellation policy. Other industry competitors are very transparent when providing information about contracts. Usually there are month to month contracts or yearly contracts, but LogoCare does not release this information on their website. Additionally, they do not disclose if they have a cancellation or refund policy regarding contracts.
Additionally, they do not have many support options on their website. The customer service options are limited and hidden on LogoCare's website. The size of the company is undisclosed on their website.
The Bottom Line
LogoCare is a great option. With 100% money back guarantee, an online portfolio full of work for past clients which includes many big name brands, unlimited logo concepts and revisions, and a quick turnaround time, it's hard to find much to complain about. Those who might have complaints throughout the process have a project manager assigned to their project specifically who they can communicate with directly to make sure everything is on track.
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