GraphicRiver Logo
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LAST UPDATED: June 27th, 2019

GraphicRiver is a digital marketplace where people can go to sell stock images, logos, and designs that they have created as a hobby, as a means of promoting themselves as graphic designers, or even as a way to earn a full-time income. GraphicRiver is part of Envato Market (an interconnected site with 8 marketplaces where each one has its own authors, staff, items for sale, forums, and community). At GraphicRiver you can buy and sell royalty-free, layered Photoshop files, vector graphics, icons, Adobe add-ons and design templates for just a few dollars. Items are priced on the complexity, quality, and use of the file; the total price also includes a Buyer Fee. The site is home to a bustling community of graphic designers and illustrators.

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The Good

  • Customer Care
  • Pricing

Customer Care

GraphicRiver boasts quality, care, and support. Every item customers find for sale on Envato Market has been reviewed by their team of professional design experts. After a purchase, customers can rely on their customer care service. GraphicRiver is a part of a marketplace community that is trusted by 1.5 million buyers and counting, purchasing one item every four seconds. That's over 150,000 items every week.

Customers can find everything they need in one place. By being able to explore a huge range of products from a global community of around 35,000 designers, developers, photographers, illustrators, and producers. One simple interface is all they need for their creative projects. Customers can discover designs and design templates they didn't know they were looking for and be inspired in directions they never considered. By browsing GraphicRiver's huge library with powerful search and sorting, comments and ratings, they make it easier to find what customers are looking for.

Pricing

GraphicRiver's prices and fees are among the most competitive in the industry. Customers get a hand-crafted, high-quality product, and great Envato service, for a single affordable price. They are constantly updating their special offers by spotlighting hand-picked (by staff) new featured items weekly, and put together exclusive bundles and freebies, to make sure their customers never run out of creative ideas.

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The Bad

  • Non-Exclusive Templates
  • Contract Cancellation Refund Policy

Non-Exclusive Templates

When you "buy" (license) a logo template (Logo Template) from Envato Market you may not be the only person who likes that Logo Template so much they're willing to buy it. So the logo template you're buying is not exclusive to you and the same logo can be used by someone else. Customers who have used a logo template to create a Final Logo for one of your ventures have to purchase the right to use it for another venture. To use the same template to create another logo for another venture, customers will need to buy another license.

Customers cannot claim any exclusive right to use the Logo Template or Final Logo, which includes not claiming trademark rights or copyright in the Final Logo and not applying to register the Final Logo as a trademark anywhere. The author of the Logo Template retains ownership of the Logo Template but grants their customers the license on these terms. This license is between the author of the Logo Template and their company.

Contract Cancellation Refund Policy

There is a lot of information that GraphicRiver doesn't include on their website. They do not provide any information regarding contract length or cancellation policy. Other industry competitors are very transparent when providing information about contracts. Usually, companies offer month-to-month contracts or yearly contracts, but GraphicRiver does not release this information on their website. Additionally, they do not disclose if they have a cancellation or refund policy regarding contracts.

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The Bottom Line

GraphicRiver is a good option for customers who are looking for new, fresh ideas and like to view a wide variety of items before deciding what they want. It is also a good resource for customers who know they will have different projects coming up and want to pre-purchase design concepts they like knowing they will use them later.

GraphicRiver is not ideal for customers who are looking for a comprehensive company or who are looking for guidance in setting up a complete company image. The designs on GraphicRiver are pre-made and placed on the market for anyone to use as needed which makes finding concepts easy but it also does not give customers sole ownership of the logos they purchase.

There are legal stipulations on the logos/designs used though GraphicRiver and customers will want to make sure they really understand what rights they have before purchasing from the online market.

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