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OneMain Financial

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256 User Reviews

6.1

Overall Score

LAST UPDATED: July 22nd, 2021

Formerly known as CitiFinancial, OneMain Financial has been offering financial solutions since 1912 and has over 1,500 local branches in 44 states. Springleaf Financial acquired OneMain Financial in 2015 and the combined companies are now known as OneMain Financial, which focuses on providing personal loan and auto loan solutions to consumers of all credit levels.

OneMain Financial offers personal loans from $1,500 to $20,000, with term lengths of 24, 36, 48, or 60 months available. Funds can be deposited an hour after loan closing using an eligible debit card. 

  • Loan amounts — $1,500–$20,000*
  • Term lengths — 24, 36, 48, or 60 months*
  • APR range — 18.00%–35.99%*
  • Minimum credit score — Undisclosed
  • Origination fee — $25–$400, or 1%–10%, depending on your state 

Potential borrowers can check to see if they are pre-qualified by filling out a quick form online. The form requires the basic information to do a soft credit check, including your name, monthly income, and the last four digits of your social security number. Checking for prequalified loan offers will not affect your credit score, but your credit score may be impacted if you apply for an offer.

The lender's customer base is extremely satisfied with OneMain Financial's services and highlight quality customer service, attentive staff, and a simple loan application process.

Want to read more OneMain Financial reviews like the one below? Click here to see what else consumers are saying about the loan provider

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Customer Review: Eddie from Utah

"My experience with OneMain Financial was an extremely positive one. It helped clear up some financial messes, with a structured repayment plan. They were flexible and while they had rules to follow, they still treated you like a human being. They helped the one time and it made all the difference."

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The Good

  • Wide Availability
  • Low Credit Borrowing Option
  • Same-Day Funds Using Your Debit Card
  • Fixed Rate and Monthly Payments
  • No Prepayment Fees
  • Minimum Loan Amount
  • Secured Loan Available
  • Loan Payment Options
  • OneMain Financial Mobile App
  • OneMain Financial Reviews

Wide Availability

OneMain Financial has over 1,500 branches in 44 states, providing a large portion of the country with the opportunity to take advantage of its services. 

Additionally, OneMain Financial offers three ways to apply for personal installment loans: online, over the phone, or in person. It is one of only a few loan companies to offer three application options, as many newer providers only offer an online option.

Low Credit Borrowing Option

This consumer loan company is more geared towards borrowers with average or poor credit than excellent. Its personal loan rates are more similar to credit cards than personal loans that only want good credit borrowers. 

Borrowers with excellent credit will likely be better suited towards a loan elsewhere, as they will be able to get more competitive rates and loan terms based on their credit history. But, borrowers with less-than-perfect credit may be accepted for a loan with OneMain Financial if they are able to meet lending requirements and provide collateral.

Please note that acceptance is not guaranteed for everyone, and rates are generally higher on unsecured personal loans.

Same-Day Funds Using Your Debit Card

After discussing your particular case with a professional, qualified loan processor, funds can be dispersed by check, or deposited into your checking or savings account, as soon as one business day after approval using an eligible bank-issued debit card. 

OneMain Financial loan proceeds may also be dispersed by check or Automated Clearing House (ACH) deposit. Receipt and availability of loan proceeds vary based on the funding option selected. ACH funds are available approximately 1 to 2 business days after the loan approval. Potential borrowers may contact a OneMain Financial loan specialist for additional information about funding options.

Fixed Rate and Monthly Payments

OneMain Financial loans have fixed rates and fixed payments, so you never have to worry about being bombarded with higher interest rates or increased monthly payments. 

When you receive your official loan offer, it will stay the same for the length of the repayment term. This allows borrowers to plan ahead and be fully prepared for their personal loan payments. Please remember that if you don't make your monthly payment on time or within your applicable grace period, late fees and non-sufficient funds (NSF) fees from your financial institution will still apply. 

No Prepayment Fees

Unlike some other personal loan lenders, OneMain Financial does not charge a prepayment fee if you choose to repay the loan earlier your loan term requires. This allows borrowers to save money in interest charges if they decide to do so. 

Minimum Loan Amount

OneMain Financial allows you to borrow as little as $1,500 in some states, which is relatively low for a personal loan lender; many other lenders have a minimum amount of $5,000. However, some states are subject to different minimum loan amounts with OneMain Financial:

  • Alabama — $2,100
  • California — $3,000
  • Georgia — $3,100 (unless you are a present customer)
  • Ohio — $2,000
  • Virginia — $2,600

It is important to note certain states are also subject to specific maximum loan amounts.

Secured Loan Available

Many personal loan lenders only offer unsecured loans. OneMain Financial, however, offers secured and unsecured loans. This means you have the option to provide collateral to help qualify for a loan or to simply receive a lower rate. 

Offering secured and unsecured personal loans helps this lender cater to a larger number of borrowers and gives them more loan options to work with. This is also useful for borrowers who have a less-than-excellent credit score, don't have enough credit history on their credit report, or have a higher debt-to-income ratio. A secured loan gives lenders the guarantee they need to ensure the borrower is a reliable customer.

Loan Payment Options

Many personal loan companies have set monthly payment options. With a OneMain loan, you can make loan payments by automatic checking account withdrawal, debit card, check, money order, and more. Options vary, depending on whether you make a payment online, over the phone, in the mail, or on the OneMain mobile app. Customers can also make a cash payments with the PayNearMe service at participating Family Dollar, CVS®, 7-Eleven, and Casey's General Store® locations.

OneMain Financial Mobile App

You can access your OneMain Financial account on the go with the OneMain Financial mobile app. The app can be used by current customers to view and manage their loans.

The app is available for both Android and iOS devices, but it doesn't offer the ability to submit new loan applications on either operating system.

OneMain Financial Reviews

With hundreds of reviews, OneMain Financial has a high star-rating from consumers, demonstrating a satisfied customer base. Positive reviews note excellent customer service, a simple loan application process, and quick payment. If you want to learn more about the customer experience with this lender, browse OneMain Financial reviews below. 

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The Bad

  • Limited Max Loan Amount
  • State Borrowing Limitations
  • Not Best for Debt Consolidation Loans

Limited Max Loan Amount

OneMain Financial personal loan options max out at $20,000 for personal loans, which is relatively low compared to maximum loan amounts offered by other online lenders in the industry. 

It is important to note that maximum unsecured Loan amounts vary state by state (see below). You can also contact your local branch for further information about maxiumum loan amounts:

  • Iowa — $8,500
  • Maine — $7,000
  • Mississippi — $7,500
  • North Carolina — $7,500
  • New York — $20,000
  • West Virginia — $14,000

However, OneMain Financial also has a lower minimum loan amount than most lenders, which creates more opportunity for borrowers who are looking for smaller personal loans. 

State Borrowing Limitations

OneMain Financial's loan products and services are not available in Alaska or Hawaii. 

Not Best for Debt Consolidation Loans

OneMain's loan service isn't for everybody. One example of this is people looking to manage credit card debt with a personal consolidation loan. 

When people consolidate debt, it is usually for credit cards with high interest rates. To save money, you need to have a debt consolidation loan with a lower annual percentage than you have on your credit cards. The personal loan rate at OneMain ranges from 18.00 percent to 35.99 percent, including origination, which is significantly higher than you might see with other lenders. OneMain Financial's rate range is also similar to rates you would see with credit cards, indicating that the company might not be the best choice for debt consolidation because you may not actually get a lower interest rate.

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The Bottom Line

OneMain Financial allows consumers to apply for a personal loan online, over the phone, or in person, making the process simple and convenient for many individuals. The company, which is a pioneer in the financial industry, can provide borrowers with funds as soon as the same day by depositing the funds into your bank account with an eligible bank-issued debit card. The lender does not charge prepayment fees, so you can pay off your OneMain Financial loan any time you'd like, even if it's well before the end of your loan term; this allows you to save money in interest charges.

With a high star rating from consumers, this OneMain Financial is known for its excellent customer service, simple application process, and quick dispersal of loan funds.

Read OneMain Financial reviews below to learn more about the personal loan provider and its customer satisfaction. 

OneMain Disclosures: 

*Example Loan: A $6,000 loan with a 24.99% APR that is repayable in 60 monthly installments would have monthly payments of $176.07.
Not all applicants will qualify for larger loan amounts or most favorable loan terms.  Loan approval and actual loan terms depend on your ability to meet our credit standards (including a responsible credit history, sufficient income after monthly expenses, and availability of collateral).  Larger loan amounts require a first lien on a motor vehicle no more than ten years old, that meets our value requirements, titled in your name with valid insurance.  Maximum annual percentage rate (APR) is 35.99%, subject to state restrictions.  APRs are generally higher on loans not secured by a vehicle. Depending on the state where you open your loan, the origination fee may be either a flat amount or a percentage of your loan amount.  Flat fee amounts vary by state, ranging from $25 to $400.  Percentage-based fees vary by state ranging from 1% to 10% of your loan amount subject to certain state limits on the fee amount. Active duty military, their spouse or dependents covered under the Military Lending Act may not pledge any vehicle as collateral for a loan.  OneMain loan proceeds cannot be used for postsecondary educational expenses as defined by the CFPB’s Regulation Z, such as college, university or vocational expenses; for any business or commercial purpose; to purchase securities; or for gambling or illegal purposes.  


Borrowers in these states are subject to these minimum loan sizes: Alabama: $2,100. California: $3,000. Georgia: Unless you are a present customer, $3,100 minimum loan amount. Ohio: $2,000. Virginia: $2,600. 


Borrowers (other than present customers) in these states are subject to these maximum unsecured loan sizes: Iowa: $8,500. Maine: $7,000. Mississippi: $7,500. North Carolina: $7,500. New York: $20,000. West Virginia: $14,000. An unsecured loan is a loan which does not require you to provide collateral (such as a motor vehicle) to the lender.

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Star Rating

4.0

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256 Reviews

Review Breakdown

5 grade

63%

4 grade

14%

3 grade

2%

2 grade

2%

1 grade

20%

Sentiment Criteria

Value

star star star_border star_border star_border

Quality

star star star_border star_border star_border

Service

star star star_half star_border star_border

Trustworthiness

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Noelani R.Y. Miram Mililani, HI

I recently applied and received a loan. I was told at the time that I was able to get an addition if needed. Since I didn't take the full amount at the time. I was told just call ANYTIME if you decide you need more. Well 2 weeks later I did just that. As I had encountered a vehicle maintenance emergency. I called and it took a few days for the assistant to get back to me to say I was approved and that I could go in to pick up the check. So I call 3 days later (because it was the weekend and they were closed, and my work schedule didn't sync with there office hours) and they tell me that One Main policy has changed and I was now NOT approved. Now after 2 weeks all of a sudden the policy has changed. If your associates are trained why would they not have known that the first time I came in, why would they announce call us ANYTIME if they knew that was not true. I am greatly appreciative for the approval of my existing loan. On the other hand definitely frustrated and upset. After being a long time customer and a recurring customer I felt a betrayed and lied to. Knowing that I was told one day that I was approved and then 3 days later I am not. Of course I am bound by contract obligations to fulfill my payments but am just so frustrated that I was relying on that to fix my transportation and mad appointment arrangements and now I am unable to because some kind of mistake on someone's part. All I got was oh sorry try again in a couple months. How does that solve my situation right now? Very frustrated and disappointed

5 years ago

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Barry Pittsburgh, PA

I have to say my experience with OneMain obviously has been completely different than that of the other reviewers. But first, let me clarify that the interest rate is, indeed, high. However, I knew that upfront and based on my situation, it is what I expected. On the other hand, I have worked with this company for many years, before they were "OneMain." They have helped me through some very difficult situations over the years. I ruined my credit back in college, and OneMain was there for me when nobody else even would consider lending me money. Having the loan, keeping it in good standing, and having renewed my loan a couple times over the years actually has helped me rebuild my credit and raise my credit score. If you need to borrow more money, the original loan is paid off, which reflects positively on your credit report. Finally, and most surprising to me, are the claims of poor customer service. Again, things must be different in my home state and city, as I never have experienced anything but stellar customer service. I always have been treated with respect, the crew knows my name, the process always has been smooth and clearly explained and I never was asked for money up front. Again, the interest rate is high, but I still would recommend OneMain to family and friends (having given them the interest information up front.)

5 years ago

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Danya GA

I've called upon One Main Financial twice to get me out of a financial bind. They are conveniently located in my community. I've gotten to know the employees and they know me and are very friendly, courteous and professional in meeting my needs. My interest rate is a little higher than I would like, but I do have credit issues, so I'm happy they were willing to work with me. I wouldn't hesitate to utilize them again.

5 years ago

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Charles Herrington Saraland, AL

In the past I have used this company. My goal at first was to improve my credit score. This company did not report to your credit score. I got a personal loan for repairs on a boat motor. I received many mailers from this company. With that said I feel they will always be there if I need to borrow money.

1 year ago

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Rod M. Nitro, WV

I found them online by searching to help improve my credit score, after being turned down from various places. One Main took a chance and I am grateful. Was not hard to get I would recommend them to anyone that wants to help improve their score too. Thank you Tammy in the Huntington WV office you are GREAT!

5 years ago

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Troy FL

Barb came thru for me once again and did a fantastic job helping me get approved and going to bat for me based on my past history and payment history within this system.. She is a great customer advocate and helped me when i needed it most and was VERY timely.

5 years ago

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Michelle Villa Ridge, MO

Good place for a loan if you have bad credit. They will try their hardest to get the money you need. My only complaint was it took all day long I got there at 11am and wasn't finished until 6pm and had to drive back home 3 times because they need proof of certain things that she didn't say I would need over the phone.

5 years ago

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G. Crawford Kaneohe, HI

Customer service was outstanding...was in office total 30 minutes or less. Had all the paper work required and able to put on auto pay. Even choose the date(which I can change if I needed to).

4 years ago

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Janet Dragoo Glendale, AZ

The associates with OneMain Financial have outstanding customer services skills. Both over the telephone and in person, they have always set me at ease with my financial decisions.

5 years ago

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Jacqueline Brice Desoto, TX

It's always a pleasure working with Nate. He's eager to provide the best solution to the situation with no surprises. I look forward to working with him and the One MainFinancial team in the future!

5 years ago

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Brian Falline Kansas City, MO

They provided the finances I needed to pay off my taxes and truck and miscellaneous bills at first but have helped with paying off credit cards and get tags for newer vehicle. It has really helped us a lot.

5 years ago

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Angela Atlanta, GA

OneMain is a very friendly and pleasant company to do business with. They help me in the middle of my devoice and consolidated by bills so I could continue to pay my monthly bills and not loose my home.

5 years ago

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Thomas Hullinger Pleasant Grove, UT

OneMain Financial, gave me the funds that I needed when I needed them and they were very quick in having it available. Easy to manage my account and great customer service.

3 years ago

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Tom Pleasant Grove, UT

I have had a couple of loans through OneMain Financial and they have a great website, easy process and good reminders to help you pay things off quicker.

3 years ago

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Connie Flores Houston, TX

This loan has help me pay off some credit cards w high interest rate. Now I have only one loan to pay w high interest rate. There rate is as bad as credit cards no different.

5 years ago

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Ramonita Fallas

The process was very easy, the loan specialist tried very hard to help me get as much as possible. And we really appreciate her for that.

4 years ago

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Frederick Talford

Very helpful and friendly they explained everything in detailed and went above and beyond and they wetr very patient with me

4 years ago

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Jim metcalf CA

We had a quick and painless experience, and were able to get the help we needed without a lot of hoops, Just professional service

4 years ago

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Marisela morales

They were very helpful and friendly! But most importantly ,they helped to save me a lot of money. I would recommend their service to anyone!

4 years ago

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Richard Hutchinson Glenwood, IA

One Main has worked with me to provide me with the appropriate loans to fit my personal needs. Customer service was outstanding and professional

4 years ago

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Geraldkowalk

I was always kind courteous and helpful. Explained everything in detail. A me sure that I got the most out of the money that I was receiving.

5 years ago

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Angela Suthard Tellico Plains, TN

I had a very satisfying and professional time in getting my load approved everything was explained very well and was very satisfied.

5 years ago

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emily Hillsboro, IL

Litchfield il office the people are very friendly and helpful. The only thing I would change is the very high interest rate.

5 years ago

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Harry Fifield Sr Meredith, NH

The people were friendly and very helpful.. I feel things were fair just wish the interest was lower..

5 years ago

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Colleen Ewa Beach, HI

It helped me get a car also helped me pay off some bills. Just the rates are so high.That's why I scored it low

5 years ago

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Daniel Biddle

Good customer service. The interest rates were to high. Overall, I would return if necessary.

4 years ago

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Delia Lechtenberg Beulah, CO

We have used one main several times and always treated well. They are very fair and non judgmental.

5 years ago

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Tim Osborne Richmond, TX

our agent was ok, just wish they would ask for all info needed before the 4hour closing time.

5 years ago

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Kim Thomas

Very please great customer service very please with loan process

4 years ago

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D Britt Olive Branch, MS

The staff was very helpful and worked to get me the loan that suited my needs.

5 years ago

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Guy Potter Phoenix, AZ

quick service and with the proper paper work the loan can be done in 30 min.

5 years ago

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Debbie P. Houston, TX

Very pleased. Professional and personable. Made borrowing easy and quick.

5 years ago

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Ruth Anne Bright Mount Washington, KY

Good company to do business with. Excellent customer service. To be used wisely.

3 years ago

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Andres fernandez Chicago, IL

Emergency loans same day. Friendly service.

5 years ago

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Rebecca L Lilburn, GA

Customer Service is great. Ease of process is great

5 years ago

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