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Heights Finance

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22 User Reviews

3.4

Overall Score

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LAST UPDATED: August 20th, 2021

Heights Finance provides a wide variety of loan products, with a focus on providing loans to subprime borrowers, as well as those who have filed for bankruptcy in the past. 

Despite competitive services, Heights Finance is only available in six states and has poor consumer reviews concerning customer service and billing issues.

Check out Heights Finance reviews below to see what consumers are saying about their experience with this lender.

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The Good

  • Minimum Credit Score
  • Time in Business
  • Minimum Loan Amount
  • Same-Day Approval
  • Online Payments
  • $50 Refer-a-Friend Program
  • 15-Day Guarantee
  • Secured Loans Available

Minimum Credit Score

Heights Finance does not disclose a minimum credit score requirement on their website, indicating that it is willing to work with individuals who have subpar credit or who have filed for bankruptcy, as is stated on their website. 

However, subprime borrowers will likely receive higher interest rates due to increased credit risk.

Time in Business

Heights Finance has 24 years of experience in the industry. This can be an asset as they have been in the business of personal loans for a long time, but this does not necessarily ensure quality. 

However, customers have generally been happy with Heights Finance, especially with its credit score policy. Several customers have shared how, even though their credit history was poor and their debt was high, Heights Finance was willing to work with them when other lenders were not.

Minimum Loan Amount

Heights Finance offers personal loans as low as $500. 

However, Heights Finance's maximum loan amount is typically no larger than $10,000. So if you have a larger budget and want to borrow more than that, Heights Finance may not be the best lender for you.

Same-Day Approval

Heights Finance offers same-day loan approval, making the loan application process quick and simple. This is great for borrowers looking to receive funding as soon as possible without much difficulty. 

However, Heights Finance also says on its site that after submitting your application online, one of its loan representatives will contact you within 24-48 hours. Thus, same-day approval may only be available for certain applicants on certain days. You'll have to contact Heights Finance's financial services to ensure you qualify for same-day approval. 

Online Payments

Similar to many personal loan lenders, Heights Finance makes the payment process simple and easy, allowing consumers to make their monthly installment payments online.

When borrowers make an account on Heights Finance's website, they will be able to save payment methods and select dates for payments. 

In addition, borrowers have a single payment and a recurring payment option option, allowing them to plan ahead on their payments and make them occur automatically each month if they choose. 

Borrowers can also pay over the phone or in person.

$50 Refer-a-Friend Program

Heights Finance will give you $50 cash for each person you refer to the lender, there is no limit to the number of referrals you can send. 

You just have to print off a referral card on Heights Finance's website and fill out the information. You then give the card to any potential referrals and have them return the card to Heights Finance when they apply for and receive a loan. This may be laborious for some, and many other personal loan companies offering referral bonuses will generally keep the process online, making it quick and easy.

15-Day Guarantee

All Heights Finance loans come with a 15-day guarantee. This means you can cancel your account and return your loan funds within 15 days without any fees or penalties. 

Heights Finance will also return any payments to you that you may have contributed to your account. This allows borrowers to have a free trial period to change their minds if they decide Heights Finance is not for them or if they no longer need the funds.

Secured Loans Available

Heights Finance offers secured loans, meaning you can put up some kind of collateral, such as consumer goods or vehicles, in order to obtain a better loan offer. This makes receiving funding easier for people with lower credit scores and/or a less flexible budget because collateral ensures a lower risk for the lender. 

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The Bad

  • Unknown Rates and Terms
  • State Availability
  • Poor Customer Reviews
  • Application Limitations

Unknown Rates and Terms

Heights Finance does not disclose its annual interest rate range or available term lengths. On its website, the company simply states that interest rates will be appropriate for the loan amount and the credit risk. This makes it difficult to estimate what personal loan bills will be for borrowers.

State Availability

Heights Finance is only available in six states: Illinois, Indiana, Kentucky, Missouri, Tennessee, and Wisconsin. 

Poor Customer Reviews

Based on customer reviews, Heights Finance does not have the best reputation when it comes to customer service and billing. Customers have shared how its employees have been rude and are simply attempting to trap customers in debt. They have also shared that Heights Finance billing reports are unreliable and often times inaccurate. 

Read Heights Finance reviews in full, below.

Application Limitations

Heights Finance only allows online loan applications in select states. Although the company has over 100 branch locations across the Midwest, online loan applications are only available in Illinois, Kentucky, Missouri, Tennessee, and Wisconsin. 

After submission, the application will be processed and sent to the nearest branch location where Heights Finance will contact you within 24-48 hours. 

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The Bottom Line

Heights Finance provides a variety of loans to help fund customers' financial needs. The financial institution is willing to work with customers who have diverse credit histories or who have even filed for bankruptcy, which is not a common practice in the loan industry. However, there are better personal loan companies available for individuals who have higher credit scores and are looking for lenders with more upfront information and better customer reviews. We suggest looking into other top-rated personal loan providers before making your purchasing decision. 

Read Heights Finance reviews below to discover more about the customer experience. 

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Star Rating

2.1

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22 Reviews

Review Breakdown

5 grade

18%

4 grade

0%

3 grade

14%

2 grade

5%

1 grade

64%

Sentiment Criteria

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Quality

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Nikkole Armour

Like that the ottawa ladies take their time to help and care about the well being of their clients.. I want to thank Lisa M and Tara K for always having a positive attitude .

2 months ago

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KYmama

My husband & I financed our pool through Heights 3 years ago. Maybe its the location we went through that made a difference (harlan, Ky), but overall our experience has been much better than other reviews I have read. Yes our interested was a little high, but any loan is obviously based upon your credit score. When the mines my husband worked at unexpectedly shut down July 1st, I contacted Heights about not being able to make our payment on time. They did help us by moving our payment to the very end of the month & offered to waive any late fees if we were still late with the payment.

2 years ago

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TLH Danville, IL

This was my second transaction with Heights Finance and it was fast, easy, and exactly what I needed. My first interaction was with a new employee of only a month and she was friendly, helpful, and responsive. When I went into the office, the branch manager was professional, knowledgeable, and extremely personable.

2 months ago

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Tony Lockport, IL

We had A great experience at Heights. Cheri helped us with our loan, she was very friendly and personable, and gave us a lot of good advice. The rest of the staff there seemed friendly as well. They helped us when we really needed it. Thank you Heights Finance

1 year ago

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