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Achieve Personal Loans

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7.9

Overall Score

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Ash Z. Jersey City, NJ

Very poor customer service.Even after refinancing Freedom mortgage continues to charge full previous mortgage amount and not able process refund.Still not able to get in touch with any supervisor to speak to and agent disconnect my call.

3 years ago

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Steven Washburn Denver, CO

The process & experience was seamless. The service was exemplary. Would definitely choose FreedomPlus again!

4 years ago

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Eugene Weitzel Bossier City, LA

Helpful up until the signing of the paperwork. Had to work to hard to find out who actually loaned the money so I could monitor the account.

4 years ago

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Melissa French Athens, TN

Fast, efficient and courteous. Customer service was excellent and the process was no problem at all.

4 years ago

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Nancy Adams Ashtabula, OH

They were quick, thorough, helpful. So happy to have one payment and knowing when it will have an end.

4 years ago

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Jessica Sibold Harrisonburg, VA

Very helpful. Made sensible suggestions to meet my needs. Thought outside of the box and got me a way lower rate!

4 years ago

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Jennifer Saint Paul, MN

Everyone's I talk to there, are very friendly and very helpful, I like that my creditors received there money fast.

4 years ago

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Maki Glen Allen, VA

Very professional , quick and solid customer support . I am very pleased with the service provided via phone.

4 years ago

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Kenneth Vado, NM

Great experience! Erica was knowledgeable and extremely patient while we were getting all the info needed.

4 years ago

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Robert Oyler Saint Pauls, NC

Exceptional service & follow -up. Only give 4 stars, because I believe only Jesus Christ was fully perfect. So, 4 stars is superb.

4 years ago

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Aldrin Torrance, CA

Application is quick and easy . Got the funds in 2 days. Representative was also helpful, knowledgeable and efficient.

4 years ago

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Kevin Fuell Greenville, NC

My experience with Freedom Plus was Great! Jamie B, was my agent and she was Awesome and Persistent!

4 years ago

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ROBERT WENDEL Angleton, TX

The team I worked with is amazing, the process was smooth and they paid the companies directly which was great.

4 years ago

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patricia henry Lakewood, NJ

they were very good and kind. worked so hard for us. this is our 2nd loan with a great experience.

4 years ago

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Gonzalo Acosta Miami, FL

Excellent customer service, professionalism, transparency with the terms. Flexibility and fast and easy process.

4 years ago

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David Spring Hill, FL

The process was pleasurable and at the guidance of Amanda was very simple and easy. Would highly recommend FreedomPlus.

4 years ago

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Mary Austin, TX

Not a good company. They asked u to submit lots of documents and then will decline ur application after they approved you just because your W2 is handwritten. There are also originating fee of close to $500. Bank is still the best way to go. This company is a big joke.

4 years ago

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Richard Schellberg Sebastian, FL

I was totally in confusion on loan. Person who did loan kept telling me figures I did not under stand. I asked annual percent and kept giving me numbers I did not understand. When contract came interest was higher that loan I paid off and a $399 charge that I wasn't aware of. Watch your self on these money grabbers. Pissed of customer

4 years ago

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Claude Sirois New Baltimore, MI

The mailer states a 5 plus interest rate. Well my credit score is in the mid 700 and they still have me a 27 plus percent interest rate. I screwed up and bought in on this loan and now paying 50 percent more than when I was paying off each of my loans combined. I screwed up and I'm paying for it. Beware

4 years ago

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Roger Mason Lynchburg, VA

Ryan is extremely personable and will answer any and all questions. Thank you Ryan for a seamless process...

4 years ago

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Drew shaak Joppa, MD

Thanks for your help In my situation to pay my credit card debt off thanks drew awesome service !!!

4 years ago

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Wils Seattle, WA

I needed a loan very fast for a move to California and the whole process including approval happened in 3 hours.

4 years ago

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Nicole Estes

Jamie B made this process so simple. In addition she took opportunities to educate us about our options and terms.

4 years ago

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Lindsey Wenger Flagstaff, AZ

Very helpful staff throughout the process. Quick speedy process. Payment was delivered fast as promised.

4 years ago

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robert gomez Claremont, CA

Maria was great. The loan process was simple and timely. Maria did a great job and I am super happy!!

4 years ago

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TONYA LYNN AMBROSE Ridgeville, SC

Celeste was amazing and followed through with everything. Such a great experience! I would recommend them to anyone.

4 years ago

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UnhappyDan Westminster, MD

Extremely dishonest! They charge interest on a continual basis. They charged me a $15 fee because they used the wrong bank account number when trying to withdraw an extra payment! Go see Louie the Loan Shark, you'll get treated better!

4 years ago

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Patrick Howard Garrison, TX

This is the worst company to work with. I had to fight for a week to get my money that your company messed up. I am telling everyone to avoid this company. I went through 5 people before I got someone who cared enough to fix it. Her name was rebecca.

4 years ago

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John Mike Mooney Las Vegas, NV

I tried to make a minus GOLD STAR. is what you guys rate. for a 2 day loan, & after your loan consultant LIED & miss led me about return policy. I HOPE THAT I NEVER HAVE TOO USE FREEDOMPLUS & I WILL NEVER RECOMMEND YOUR LOAN SERVICES TO ANYONE.

4 years ago

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Brandon W Inver Grove Heights, MN

The loan process was fast and easy. Ericka was great at explaining everything and was very helpful. Thanks!

4 years ago

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Rod Cleveland, OH

Terence C was helpful and walked me thru the process and explained every step. I appreciate his help.

4 years ago

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David Albuquerque, NM

Overall a very good decision to go with FreedomPlus. It Didn't take long to apply, they gave us an answer right away.

4 years ago

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Jay A. Sellhorst Fremont, NE

The experience was good and easy, Brian was very helpful on explaining things, and helped out on the right plan for me.

4 years ago

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Samuel Aviles Randolph, MA

Step-by-step the procedure was all good appreciate your help and thank you to lower my interest on all my loans

4 years ago

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Brittany kelly Middle River, MD

Amanda was very helpful and supporting through the loan process , I would recommend her to anyone needing help !

4 years ago

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MB Cook

Dan was extremely helpful, kind, and knowledgeable concerning my loan application. Fantastic experience!

4 years ago

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sarika batcha Elk Grove, CA

it was quick, consultant Jamie was very nice and helpful explained every thing in detail. she has a direct line so no wait to speak to a rep

4 years ago

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Kim C Theodore, AL

So for the process has been great. Our officer Debbie R. was very helpful in answering all questions.

5 years ago

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Ashley Brockton, MA

Great customer service. Very easy application. Response time is unbeatable in comparison to other loan providers.

5 years ago

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Jerry Edmond, OK

Amanda was very friendly and onetime for our scheduled review. She did a great job explaining all options

5 years ago

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Paulette sandberg North Judson, IN

Adan N was great. he made the process very easy and quick with very little for us to do on are end.

5 years ago

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Anthony Williams Jeffersonville, IN

Professional, qualified and focused on your desires and able to adjust offers best to meet your needs.

5 years ago

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Valentin Verner Whittier, CA

Daniel R helped me with the loan. He was respectful, honest, and helpful with any questions that i had.

5 years ago

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Mary Lizabeth Stockham

Kathi was extremely helpful and knowledgeable about the process . She was an excellent loan advisor.

5 years ago

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Randy Stanton, TX

Excellent company to work with. Cheyenne was super nice, knew her job and was very efficient. Very easy to work with.

5 years ago

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Jeff Wuerth Columbus, OH

Overall, good. The fee you charged was left out of our discussion and I didn't fully understand the interest rate and APR.

5 years ago

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Charles Laurel, MD

The process was simple and fast. The loan service consultant was extremely professional and helpful throughout.

5 years ago

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Lisa Newark, DE

I really enjoyed working with Tarin and the gentleman I talked to before him. They were patient and very helpful.

5 years ago

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Pam Mathias Jasper, IN

Oscar A was so helpful and professional! I would recommend this company and his assistance to everyone.

5 years ago

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Travis Grandstaff Mustang, OK

They were very helpful in giving me the knowledge into what loan benefited my situation and helped me not them.

5 years ago