Name: Achieve Personal Loans
Rating: 4.4

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Kristine Little Selah, WA

Quick and painless with the best rate I found after searching at different sites. No loan origination or transfer fees as promised.

6 years ago

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Jose Deerfield Beach, FL

Heather O. was thorough in covering important details and did great job monitoring and following up steps of process to completion.

6 years ago

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Shelley Tinnon

Dorris was so great to work with. Very prompt and professional. She was very detailed and made the process seamless! Thank you for your help!

6 years ago

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Patricia

I appreciate the efficient process and the friendliness, helpfulness, and professionalism of the Loan Consultant. Questions were answered quickly and options were explained.

6 years ago

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D Gardner

... I contacted them for a credit card consolidation loan to pay off my debt once and for all. My credit score was around 750 and I even sent them a screenshot of it... so clearly I'm able to make my payments and they declined me for my loan...total waste of time. Not helpful and they clearly don't understand what the value of a high credit score is.

6 years ago

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Frankie Fells Virginia Beach, VA

Chad did an awesome job. I teach Excellent Customer Service and Chad can rewrite the book on Customer Service. Thanks, Frankie Fells

6 years ago

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Rebecca Brigman

Very Helpful!!! Have had a great experience with your company... Everyone tries hard to meet your needs and seems to be very understanding...

6 years ago

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Russell Sacramento, CA

I had a terrible experience with Freedom Plus! They have no right of rescission once the loan docs have been sent. I tried to cancel only hours after returning the docs because I found a MUCH cheaper loan. They said they would "try" to cancel it. I was surprised weeks later when it wasn't canceled and the funds were sent anyways. I was given unreasonable dates to return the funds in order to wave the origination fees. I was charged for money I didn't want, didn't use, and I wouldn't recommend this company. Watch out!

6 years ago

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Ivan Montesdeoca Marina Del Rey, CA

This lender is not to be trusted, my credit is 714 and they promised you lower rates and lower origination fees, but they LIE. They ask to run your credit just to try to go around the bushes and increase your rate for any reason. I provided all the documents about my income and they just played LOAN SHARK! Long story short I am glad I said no and went to another lender with lower rates better monthly and less shady business.

6 years ago

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Helen Faircloth

Jake R was very patient, considerate, and most of all...informative. He is most definately one of FreedomPlus' assets !!

6 years ago

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Bruce Cramer Palm Harbor, FL

For the first time in a long time we have found someone with a real English speaking, nice, friendly, and very great person! You guys are alright!

6 years ago

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Kristie Tampa, FL

This company never resolves the problem they created and each time I call them, it only makes it worse. I asked to change my payment date a couple of months back and they have pulled payments at various random times putting me in an overdraft situation on multiple occasions. I have made numerous calls and sent emails but they still haven't made any attempt to get it right. They also don't reply to any emails or call back when promised. I strongly caution anyone considering Freedomplus. It has cost me far more than the term of my loan - money, time and frustration.

6 years ago

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feyaia vanpri College Station, TX

Same story as with all bill consolidation loan services. Once they have you, they don't want to hear from you again. That's a shame and should not be tolerated. These people are making a fortune off the American consumer. Think hard before taking out a loan from these companies. Look into other options before you commit to years of payments.

6 years ago

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Peter Schlosser Goodlettsville, TN

Dajuan had excellent communication and was attentive to my concerns. My credit is excellent and I've done this before, so that helped with the fluidity of the transaction.

6 years ago

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Corinnec Levesque

A good experience first time doing a loan on line so was nervous. The man working with me was extremely friendly and helpful.

7 years ago

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Glenn Looper Atlanta, GA

The actual processing of the loan was quick and easy. My issue however is the disbursement of funds is below par. I have used other companies in the past and their disbursement was a lot quicker.

7 years ago

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Sherry Perrin

Very prompt, informative, thorough and professional. Answered all questions graciously. Was a very good first time experience with your company.

7 years ago

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Guy Matthews

David was extremely helpful, the fact that he came in on Saturday morning and completed the application is just not heard of in today's workforce. My hats off to him.

7 years ago

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Louis H Staker Jr Des Moines, IA

I worked with Daniel F. He was extremely knowledgeable, professional, and easily accessible by phone. He was a pleasure to work with.

7 years ago

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C. Turner Mobile, AL

Very happy and satisfied. I've received wonderful help & support. the process was very easy and I got just what I needed!

7 years ago

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Brenda Stough Dora, AL

Great company helped me with all my debts and are very friendly and polite. Helps with all your questions and has done a wonderful job. Thank you.

7 years ago

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R Knight Modesto, CA

Justin H was amazing! He explained the entire process with me, listened to my question's and guided me through my loan process. Amazing feeling!

7 years ago

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D

Professional during the entire process. Informationt was readily avaiable and easy to manuver Will most definitely reommend to my peers. The process was quick and easy

7 years ago

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Celina Ellenwood, GA

I am in disbelief and appalled that you would charge a customer $15 to RECEIVE A CHECK!!! What do you pay your accounts receivable personnel...$500 per hour??? Obviously you don't want to receive additional payments from your clients because you want to rip them off with additional interest and fees! I will be looking for alternatives to pay this loan off.

7 years ago

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Danielle Frederick Melbourne, FL

I was mislead into thinking that adding my husband as a co-applicate on my loan would lower my interest rate. Which was not true, the rate that was offered to me was still higher than the interest rate on all my credit cards. I will not recommend this company to my friends and family.

7 years ago

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Roy Baker Hendersonville, NC

I applied for a loan. The information provided to me regarding rate, monthly payment, etc. was incorrect and misleading ('a mistake was made"). As a result I made financial decisions based on false information. When the error was discovered, I received an apology and "corrected" options. I was and continue to be very dissatisfied with my experience and would not recommend FreedomPlus.

7 years ago

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srshaab York, PA

I got a call today explaining thoroughly the process of my loan, she was very friendly and pleasant and made sure I had no questions.

7 years ago

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Peter D

Very professional customer service. Will recommend for anyone. Exceeded my expectations. Hope others come to this standards. Ask for Justin H. R.

7 years ago

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Donald L Chambers

Recent transactions I had to result two checks from my checking account which led to a $15 service fee in addition to my monthly payment which I am very unhappy about and when I talk to the operator was rude and very unprofessional

7 years ago

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Preston Bellaire Altamonte Springs, FL

Ozziy was courteous and very informative to help me get the best deal for me. His follow up was great and well appreciated:-)

7 years ago

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Jose Perez Los Angeles, CA

Great experience! Osvaldo/Ozzy and team made things simple and easy for me to get the funds I asked for. Great costumer service!

7 years ago

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Audrey ODonald Washington, DC

Freedom was supposed to payoff another loan for me. I was told the payment would be sent FedEx. Instead, they sent it regular mail and I had to pay interest on the other loan plus this new loan for 2 weeks. Worst customer service ever. Bait and switch. They are extremely nice during the application process and then once you sign your loan documents, they treat you like garbage. I will be re-financing this loan through another lender as soon as I am able.

7 years ago

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John G. Ambrose San Diego, CA

I've been unable to view my statement from day one. It always says invalid username or password. I have even talked with an associate who walked me through it and she couldn't get me through either. I guess that this is ;just progress and some of us just have to live with the fact that certain information doesn't belong to you anymore. Have fun with my money . Call me when it's over, or I'll never know. Thanks, I think.

7 years ago

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Yolanda R. Hanover, MD

Kelly was very knowlegeable and helpful. The process wasn't tedious and drawn out. He walked us through everything with patience.

7 years ago

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Virgil Tucker

Scott *** did an outstanding job assisting me through this process. Thank you for all the help and understanding! It was a great experience!

7 years ago

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Sam N. Abbeville, LA

Scott was great. He is a fellow car guy and understood what I needed. Especially on a first time loan. Great talking with him.

7 years ago

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Clayton Orsak Houston, TX

I delt with Ozzy and was very pleased. He got me the rate I was looking for and did so very quickly. Was very impressed with doing business with him.

7 years ago

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Delrick A Urquhart Dallas, TX

I do not like your customer service process. It makes you leave a message for a return call. When dealing with any payment inquires I think its best to get a live representative for more comfort that shows you all are catering to my needs waiting for a return call stinks when we live in a real time society!. Also there should be a way for customers to pay additional payments to their loan online.

7 years ago

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Julie O'Neill Houston, TX

Excellent customer service. Very patient and willing to answer all questions. Highly personable staff from reception to loan administrators.

7 years ago

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Elaine Moreland Newington, GA

First I would like to thank Steve Droege and other's for their help. They were kind and I had no trouble acquiring the Loan. However I am disappointed with the length of time it takes for the payments to be made to my bank and the credit cards. It seems like this was a little long. I understood it only took a few days. Thank You. Elaine Moreland

7 years ago

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Joy Olsen Granbury, TX

Alan, who helped us with our loan was amazing. It was easy and it was able to be completed in an afternoon. Only drawback is you cannot make payments on line.

7 years ago

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Debra Hamm Bakersfield, CA

After enough funds were in my account the process went quickly. I am very happy with the savings I received on my accounts. I will recommend to others in need.

7 years ago

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Linda Raymond Roslindale, MA

It was easy to get a loan and pay off my credit cards. Now I have one easy payment. It only took a couple of days. Great service!

8 years ago

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Allen Durant Orange Park, FL

Was not told of $1,000. application fee plus 15% interest rate. Only the 14 % interest rate. This is a very expensive loan. Also no time to be able to cancil this loan. Should have at least 24 hours to change your mind. I feel scamed.

8 years ago

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Sergio Pistacheos Corona, CA

3% Orgininator fee? That is $900 dollars on a 30K loan and they take it off the loan without any warning. I wish I knew about this before committing and sending all my paper work. I will never do business with them again, will repay this loan immediately and find business somewhere else. Another thing is that you cannot make payments online whenever you want, you have to call to make those extra payments. They only take automatic deductions from one account. Overall, very disatisfied with this company, never again.

8 years ago

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Evan Leitner Acton, MA

I think this company is terrible. I asked if I could add more money onto my loan, because my wife was just recently diagnosed with breast cancer, and we have a lot of medical bills, and she has to have major surgery. They told me sorry, there is nothing we can do. This is the most heartless most disgusting company I have ever dealt with. They make me want to puke!

8 years ago Edited September 14, 2021

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Herman Jones Gladewater, TX

Freedom Plus has been the best company to do business with and we look forward to continuing in the future with this awesome company.

8 years ago

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Jesse Habetz Lake Charles, LA

Not having the ability to make payments online is very disappointing to me. I am pleased with most other aspects regarding freedomplus, but the website could use some updating. Again most of my complaints is about not having the ability to make payments at anytime or change the amount or anything like that.

8 years ago

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elizabeth s Evansville, IN

Working with FreedomPlus was a wonderful experience. Quick and easy. Basil is a jewel very professional, polite, and great to work with.

8 years ago Edited September 14, 2021

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Teresa McGervey Arlington, VA

I continue to get e-mail about payments and statements even though I declared bankruptcy several months ago and the remaining balance on my account was discharged by the bankruptcy. I incurred late fees several times because of this. Even though I have contacted my lawyer, I fear that Freedom Plus will continue to take money from my account and the only way I will get rid of them is to sue them.

8 years ago