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Achieve Personal Loans

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7.8

Overall Score

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michael Papillion, NE

It was a simple, easy process with getting a loan. Did not have to scan in a lot of information and was an overall refreshing experience.

5 years ago

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Sheri Evans Ypsilanti, MI

Pascal was very professional and extremely helpful. He went out of his way to make my experience with FreedomPlus outstanding. Thank you Pascal!

5 years ago

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Tracey Falls Church, VA

Awesome customer service. Always there to answer my questions. Very professional and care about your needs. And also very patient!

5 years ago

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Antionette Olivarez San Fernando, CA

The customer service is terrible! I have tried to pay my bill three times and each time I was told my issues were resolved and they even told me they could see the documentation where the activity supported I gave them all the info needed to pay the bill. but I keep getting notices that the bill is not paid and they do not intiate my auto pay nor follow through with the payment on their end. I WANT to pay my bill. But If I get reported to the credit companies I will be even more furious and go to the BBB!!!!

5 years ago

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paula squillante Barnegat, NJ

excellent service.. super fast approval.. great experience.. i would highly recommend freedomplus to friends and family..

5 years ago

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hossain Hessari Woodway, TX

WATCH OUT PEOPLE. IT MIGHT BE A SCAM. THEY TOOK ALL MY INFORMATION, DID A PERSONAL INTERVIEW, I EMAILED ALL MY DOCUMENTS INCLUDING VOIDED CHECK, THEN I NEVER HEARD FROM THEM ANYMORE. I CALLED AND EMAIL SEVERAL TIMES TO SEE WHY THEY ARE NOT RESPONDING TO ME, BUT NO ONE ANSWERS ME BACK. I AM REPORTING THEM TO CONSUMER FINANCIAL PROTECTION BUREAU. PLEASE BECAREFUL DEALING WITH THESE PEOPLE.

5 years ago

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Andy Carey Revere, MA

Kristy made the whole process easy to comprehend. Our requirements were met with no stress or complications. Would recommend.

5 years ago

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Pam Murfreesboro, TN

Very easy and quick loan process. Our rep Kelly G. was great, very well informed and knows his job. We got a great rate too!

5 years ago

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beverly clayton Cincinnati, OH

The process was smooth and my facilitator was fantastic. I had several other offers on the table and I glad that I went with Freedom.

5 years ago

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Douglas ramirez Granite Falls, MN

Went pretty good. Unfortunately you guys couldn’t lend me about 2000 more dollars and thought I deserved a smaller interest rate. You guys could only beat my credit card interest rates by like 3-5 %.

5 years ago

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Barbara Fisher Rivers Chicago, IL

Our loan consultant, Anthony, was the best. It took only 24 hours from start to finish. Each step was carefully explained and tailored to our needs.

5 years ago

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Arshad Syed

They provided excellent customer service. Their responses were prompt and detailed. It was a pleasure to work with them.

5 years ago

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John T. O'Dwyer Atlantic Highlands, NJ

I had the pleasure of working with Debora R. She was knowledgeable and helpful every step of the way. Thank you Debbie.

5 years ago

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Robert Royal Lake Havasu City, AZ

The loan transaction was smooth and easy. Could not ask for a better result. I would do this again in a heart beat when needed

5 years ago

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Keith Campbell Ft. Washington, MD

Very professional and knowledgeable. I was looking for a way to get ahead of all my credit card debt and they provided it to me.

5 years ago

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C Woods Jacksonville, FL

Customer service was great. Loan was approved quickly and recieved money right away to pay off high interest loan. Great to work with

5 years ago

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Vince Vista, CA

Ericka, thank you for all the followup and clarifications when needed. Great job, individuals like you Ericka are so grateful​.

5 years ago

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Michele Summer Atlanta, GA

Kathi was super friendly, helpful, and communicated everything very well. She was also very quick to answer any questions I may have had.

5 years ago

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Robert K Alderman Trabuco Canyon, CA

Great customer service! The loan process was quick and easy and I was kept advised during the entire process and would use them again if needed!

5 years ago

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Teresa Langley Tyler, TX

Debbie was the best! She has so much patience and was so understanding! We are going to be so much better financially soon!!

5 years ago

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Mallory Barrett Cairo, GA

Shannan was wonderful!! She made this entire process a breeze, this was easier than taking out a loan at our local bank!! Thanks Shannan!!

5 years ago

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Jimmy Wood Altoona, AL

Suzanne made the process quick and easily understandable. From start to finish the loan was approved and completed within 24 hours.

5 years ago

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Jamie Duluth, MN

The whole process was very fast and easy. Our loan officer was very helpful and stayed in contact. I was very pleased with the entire program.

5 years ago

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greg trask Ball Ground, GA

An absolutely wonderful experience. Amanda A certainly exemplifies the best example of a thoughtful, caring representative of your company.

5 years ago

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Mona G Marietta, GA

Elizabeth S. is an amazing loan consultant. She walked me through every step of the process. She is very helpful and knowledgeable.

6 years ago

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Vickie Dixon Owosso, MI

Kisha L was wonderful to work through the process with. Very helpful and informative. Always patient and kind. Thanks for everything, Vickie

6 years ago

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Edward Upton, KY

My loan representative was very polite and professional. She was awesome . Really am happy that I choose Freedom Plus to help me. Thank you all . Ed

6 years ago

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Richie Dallas, TX

Elizabeth was a pleasure to work with. Very easy to follow, direct, informative, patient and understanding with every step.

6 years ago

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Roger Moore Tuscumbia, AL

Wonderful experience! I had a need and the request was met very quickly and professionally! Couldn’t ask for better service!!!

6 years ago Edited September 14, 2021

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Carolyn

Kisha was very helpful - and very patient! She worked to find the terms I wanted. I'm very pleased with the whole process.

6 years ago

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J Martin Burleson, TX

Very good opportunity to get back on track...very patient and willing to assist. I know it's a business, but now I can take control of my future! Thanks Deborah R.! J Martin

6 years ago

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Leigh M. Orange Beach, AL

Very good follow up and customer service from Michael P. I needed a small loan quickly and he was very efficient in getting me what I needed quickly.

6 years ago

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Ashley Somerville, MA

I worked with Nancy B. and she was fantastic. Very responsive to all questions and walked me through the whole process. Highly recommended!

6 years ago

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Arnoldo Mendoza Perris, CA

I just got approved for a loan, very happy with the service . The process was fast and easy. Very professional and friendly. Thanks.

6 years ago

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Josifani M Moyo Gibsonia, PA

Easy steps to follow while applying for the loan. Clear instructions and good service provided by Ms Sims. Easy to recommend others to Freedom Plus.

6 years ago

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Josh Fisher Matthews, NC

Our loan officer was great. Helped us get a much better rate than we originally expected. Very fast. Turned over the loan in a day.

6 years ago

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Latina Williams Louisville, KY

The process was seamless and very thorough. It was also very fast to get a decision and complete the process from start to finish.

6 years ago

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Carlos Melgar Gainesville, VA

Good and friendly conversation. But the answer is always no when you are trying to consolidate your credit cards and I feel that they will find any excuse to reject. Like mine was with 668 score that I am on a "HIGH UNEMPLOYMENT FOR STATED OCCUPATION" because the name of my company sounds like a Landscaping Company, but is not. Related to my Spanish name they just assumed that. If the verify more it will Turn Out that I am 14 years on that job, no way I can be unemployed very soon because I am the Manager. Very disappointed

6 years ago

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James L Alford

They say they are a consolidation company and here to help you, but when you have no negative remarks on credit and paid and not asking for anything but to clean up and consolidate and they say NO. To me this is misrepresentation. Do waste your time as you will be turned down unless your perfect and if your perfect you don't need them. They couldn't even tell me why just no and I have good credit.

6 years ago

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Michael Melville, NY

Freedom Plus makes the loan process so easy and they walk you through every step. Anthony was GREAT and explained everything in detail!

6 years ago

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Flavio Fremont, CA

Loved this company. It helped me consolidate my CCs and saving money with the process.. I am so happy. Thank you Andrea R and FreedomPlus!

6 years ago

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Tammy Church Point, LA

I have been waiting over a week now for a return phone call from the manager I was dealing with to return my phone messages. Calls were answered immediately and returned immediately until they decided not to fund the loan. Now they have no use for me, therefore no return call. I guess I should be thankful they turned us down, since I wouldn't want to support a business that treats people like this. Still it would be nice if someone would take the time to explain.

6 years ago

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Carole Columbia, MD

Eboni M was very professional and helpful in advising me about loan options and terms. The experience was a positive one!

6 years ago

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Denise Huddleston MS

I have enjoyed everyone that I had business with at Freedom Plus. Thank you Amanda K for all your help. I would do it again if ever needed.

6 years ago

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Yvonne Campbell Florence, SC

Cassandra was very pleasant and helpful to me in obtaining this loan. She did a great job and responded back with email and/or telephone calls.

6 years ago

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Belinda Los Angeles, CA

Brittney M was amazing! She followed up like she promised - exceptional personality and very knowledgeable about the entire loan process

6 years ago

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Diane Hale Crescent City, CA

Had a nice experience. Fast and friendly. Heather Oliver did a great job meeting my financial needs and explaining everything step by step. Thanks again

6 years ago

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Dominique Brady

My first payment I was double charged. My bank had to get my money back because they refused to provide my second payment when I made an early payment for my first installment. Then they charged me an NSF fee when both payments cleared. Management always unavailable. Yet to speak with one. No assistance over the weekend to make a payment. No online password assistance when they are closed.

6 years ago

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Darice

Linda V was such a pleasure to work with. She was professional, friendly, and efficient. My experience so far with FreedomPlus has been excellent!

6 years ago

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patti

My customer service rep. (Clint Jones) was exceptional. Recommend him above anyone I have ever worked with. Very polite and informative!!!!

6 years ago