Name: Achieve Personal Loans
Rating: 4.4

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kimberly guiry Las Vegas, NV

Bait and Switch - After going through the entire application process and receiving multiple emails stating approved for the loan and asking me to sign loan documents, I received a call saying that it was not approved unless I had a co-signer - and this was based on reviewing my tax returns. Don't waste your time, don't take the hard pull credit ding on your report, it's not worth the time, energy or effort. I also question how much bias is involved since I am a higher earner than my spouse, yet they wanted him on the application.

1 year ago

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Inger Watson Tinley Park, IL

Overall loan, is terrible! It's deceptive, misleading and definitely used to make Achieve/Freedom Plus money. Because they knew that I was in a vulnerable position financially, they took advantage of the loan. Yes, I had a choice but they had one too. I am paying over 50% in interest and when I asked if I could use my credit card to pay down the principal balance, that was not allowed. Meaning, we want your interest no matter how long it takes you to pay us. I never, ever will use them again and I will never recommend them to anyone. ACHIEVE/FREEDOM PLUS IS A FRAUD!

1 year ago

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Pyon Nguyen Blountstown, FL

Its over my expectations with quick approval, the apr rate a little high but its still at our budget. It’s awesome to do business with Achieve.

1 year ago

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gilster g2 Pensacola, FL

Pay your bills and don’t use freedom plus. When the ‘customer care’ specialist is speaking to you he will have ALL of your debts in front of him and will encourage you to add them to the list even if only months to go. Check the interest rate on every debt you have. Few will be as high as Freedom Plus. I did none of the above and the minimum interest rate NEVER applies. My rate was the Maximum they could charge. A stupid way to live.

1 year ago

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Fed up Philadelphia, PA

The loan process was quick and easy and I received the money very quickly. The loan officer was very helpful. But but like another reviewer I could not find my loan data on the web page for this company even after i made a phone call. I also sent an E-mail with no response from the company. Makes you wonder!

1 year ago

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Paul

Why did this loan get transferred or sold. Now it’s never easy to sign into. Also why don’t they ever offer lower interest rates to people with loans pay on time all the time. $$$. They helping us borrowers.

1 year ago

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Smiley MD

FreedomPlus is great. I've been a paying customer and I've always gotten the best of the best customer service from Kathi F, she's the best.

1 year ago

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LAURIE Barker CO

Although setting up the loan was a very simple process, I was told by the loan rep that after paying on time for 6 months, I could rework the loan to obtain a lower interest rate. I have had this loan now for almost 2 years with no response to my inquiries to refinancing to get that lower interest rate and I have not been late for any payment.

1 year ago

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mister rikks Merrick, NY

After a talk with a broker Cassandra who I informed in the first few minutes of discussion I did not want a 20% interest rate after a phone interview lasting at least 15 min plus we get to great news you’re approved at 22% rate when I reminded her that I thought that was outside my limit the response was from her was to hang up without another word ,at the least this shows contempt for the customer and puts a lie to any thought of any other purpose than the loan .if they truly care I expect an apology tho I doubt it. But I will share my experience anytime there name comes up. %

1 year ago

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Bales Family Lawrenceburg, KY

This company is like the not the mob. They have my interest rate at 21.99% interest like $7 a day per diem I borrowed $12,000 almost two and a half years ago and I still have to pay them not almost $9,000 something I don't miss my payment comes out automatically I don't miss . I was misled when I took this loan out I can't wait to be done with these people this company is the worst it's not freedom anything

2 years ago

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Velinzala Wallace Barberton, OH

I enjoyed the thorough information I recieved from Ms. Arkell. Her knowledge helped me make an informed decision for my finances. Thank you!!

3 years ago

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Contact Equal.fm River Forest, IL

I was effected by the pandemic and FreedomPlus allowed me one deferment but after things did not get better they decided to aggressively go after me rather than understand that a lot of Americans are having a hard time right now. They called me 10 times a day demanding their money instead of working with me.

3 years ago

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Brandon Nguyen Seattle, WA

Amanda A was very professional and helpful throughout the whole process. Her knowledge and personality make this a great experience.

3 years ago

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Janet Burton Knoxville, TN

Amanda was really great! She answered all my questions and walked me through everything. I’m very pleased with her service!

3 years ago

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Maggie Dominick Latrobe, PA

They reached out to us, even though we did not think we qualified for a loan that suited us in a way that actually helped us.

3 years ago

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heather kaiser Spokane, WA

Worst customer service ever!! They pull you in with a nice, knowledgeable agent who promises great things, then you are on your own from there. I never got an actual answer to any of my emails only 'it looks like you called and resolved your answer' even though i did not and emailed back that i did not and still got the same canned response EVERY time.. The people i called and spoke to were rude and short with me and made it seem like i was at fault when i wasnt. Rude, unprofessional, unresponsive customer service! If i could, id give it all back and forget this crappy company!

3 years ago

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Peter S. Long Branch, NJ

The original loan was very smoothly processed but at a very high rate. The client originator repeatedly told me that after two on time payments, the loan could be renegotiated at a lower rate. After two years of on time payments, I inquired about renegotiating at a lower rate (the prime lending rate has dropped 200 basis points in this time frame). I was informed their rates were not tied to any measurable benchmark and any savings would be lost to origination fees. This was particularly surprising since two weeks prior, one of their CSRs was the person whop suggested refinancing to me.

4 years ago

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Gary Harrell Arlington Heights, IL

They are crooked and thief's I would NEVER recommend or do business with them took a loan out for 15,000 3 years ago .I pay every month I'm now down to 3,000.I run a business so I normally pay 2-3 times a month based on the week.The last 6 months CONSTANTLY the same the last payment so there is no late fee I'm locked out and cant pay then I reach out and NO HELP No ASSISTANCE I'm trying to give them money and they are trying to sabotage to get a late fee DO NOT CONSIDER .There is a company I use called prosper 200% better these guys are crooks

4 years ago Edited September 14, 2021

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Robin Arth Citrus Heights, CA

Great service and support. My contact was clear and was able to help me get a very favorable rate to pay off high interest accounts! Thank you!

4 years ago

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Chad Spencer Chester, VA

Sandra M E is one of the best loan officers I have ever dealt with within my 30+ years! She is very knowledgeable and very easy to work with!

4 years ago

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Denise M Birmingham, AL

Company was extremely easy to deal with and put in my application. all questions were answered distinctly and directly.

4 years ago

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Jason Cho Avenel, NJ

Getting a loan was easy. The process was easy. I would highly recommend FreedomPlus because they help me able to consolidate all my debts.

4 years ago

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Sean Scituate, MA

The issues I have is the website log in. When I go to log in, it never recognizes my password or ID. They give you and email option, the email never arrives and I then have to call and verify everything. They always have the correct info, so why go through every time?

4 years ago

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María Avila Rosenberg, TX

I'm very pleased on how fast I was able to get the loan and now I'm on the road to getting out of debt. Freedom plus is amazing!

4 years ago

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Oscar Fairview Heights, IL

Very professional. Easy to set up loan options. Answered all questions without passing me around to different departments

4 years ago

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Kelly Charlotte, NC

I asked the rep for a document listing all the terms, rates, interest rate, and all fine print to review before committing. He told me he could NOT send me the contract until I provided him with my checking account info. I proceeded to tell him I would NOT provide my banking info until I had reviewed all the details and fine print. He told me I needed to go elsewhere. Really unfortunate. All Keith had to do was lay out what the loan consisted of. Not very good business practice. Especially for a $10K loan.

4 years ago

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christina eldridge Norwell, MA

Daniel R was very professional and explained the process to me in an expertise way. He was pleasant and patient.my experience has been great!

4 years ago

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Maria Gloucester, MA

Amanda was very polite, knowledgeable and very thorough, I would highly recommend your Financial support to my Friends and family

4 years ago

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Debbie Myrtle Beach, SC

I had an amazing experience with Amanda A. She was very professional & took care of us promptly. Would very much recommend her.

4 years ago

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Ashley Gay, GA

Terrence is awesome!!The process was not drawn out and painful. Their technology makes it easier. I really had a good experience!

4 years ago

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Yvonne San Diego, CA

It was a quick and easy transaction. Marcus was really helpful and provided all the information I requested. He made the process quick and simple.

4 years ago

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Mia McDonald Newark, NJ

Terrence was absolutely thorough and waited while I read the entire contract. I didn't feel rush. He was very personable.

4 years ago

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Crystal Fort Myers, FL

Bait and switch bank. Kind of like a loan shark. Fast talking and you end up at a much higher percentage than originally quoted. Want to make extra payment by phone? That will cost you fifteen dollars but you won’t be told until you have already given them the info they need for transaction. Oh, and adding extra 4 percent interest for initiation fee? That will bring you annual percentage up. Beware

4 years ago

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Cielo J Port Richey, FL

The entire process was fast and pressure free. It was nice to speak to a real person who patiently answered all my questions.

4 years ago

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Annmarie Boyle Rio Rancho, NM

Amanda was very helpful in guiding me through this process. Whenever I had a problem, she was able to direct me to the correct information to follow.

4 years ago

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Jason Murray Oakhurst, CA

My experience with Freedom Loans was great. The whole prosess was quick and easy and would definatly recomend doing buisness with them.

4 years ago

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Courtney Chandler, AZ

David was so incredibly helpful. He had my best interest at heart and he made the whole process so easy. I am so grateful!

4 years ago

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CSC Ingleside, TX

The upfront $500 fee is a little hard to swallow, but the process was very upfront, easy and got me out of an unexpected situation. No early pay penalty is a major plus.

4 years ago

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Denise Clarke

Very easy to get a loan and the process was so simple! Our representative Amanda was extremely helpful, courteous and professional.

4 years ago

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Jan Los Angeles, CA

My rep, Paul S was very thorough and helpful throughout the whole process. It was quick and simple! I definitely recommend it :)

4 years ago

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Joey D Mount Laurel, NJ

Holli K was an amazing communicator throughout the application process. She handled everything like a true professional.

4 years ago

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Desjanae Jones Tolleson, AZ

Great customer service. Gave me all the information I requested, worked with me on the payment and range I needed. Couldn't ask for anything more

4 years ago

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Jeanette Bridgeport, TX

Debora R was very helpful and knowledgeable and always kept us informed in what she was doing. She helped us out tremendously.

4 years ago

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Shelly Sarcoxie, MO

The customer service is amazing. The whole process was painless and very quick. I would definitely recommend Freedom Plus

4 years ago

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Steven and Christina Grever Cibolo, TX

Amanda A was amazing by not only her customer service but by helping us understand all of our questions and helping us improve our credit.

4 years ago

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Darrell San Juan Capistrano, CA

Excellent experience. Elizabeth is amazing and I look forward to working with her and FreedonPlus in the future. Thank you!

4 years ago

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Andre L. Chester, VA

My experience was great, thanks to Debbie R, She made the process easy and quick. I will be recommending FreedomPlus to all of my family and friends!

4 years ago

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Alice Tomball, TX

Victoria S who handled my loan was awesome! She answered so many questions and was very patient. I really appreciated her knowledge and support.

4 years ago

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Kandi Village Mills, TX

Amanda was extremely helpful and patient with all of my questions. This process was so easy and fast compared to other loans I have done in the past.

4 years ago

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Daniel Coate Westminster, MD

Borrower beware! This company will not work with you at all! Whatever information is in the TINY fine print will be enforced with a vengeance. Also be aware that there is NO right of cancellation, and even if you pay the entire amount financed back on the day you receive the funds, you will still owe them the ridiculous "Loan Origination Fee". I would not do business with these people again under any circumstances!

4 years ago