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FreedomPlus

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2,122 User Reviews

8.1

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Theresa Grand Prairie, TX

Got my loan wrapped up in about 48 hours via phone/email. My loan officer, Debbie R was professional, intuitive and responsive. Freedom Plus has a very streamlined, efficient and user friendly process. Would recommend to anyone!

3 years ago

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Brent Plainview, TX

I was very please with the customer service that I received from Doris M. She went over every aspect of the loan and I was approved within 4 hours. She went above and beyond usual customer service and made the entire transaction very easy. Thank you Doris.

3 years ago

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Aimee S. Potomac, MD

Shannan was absolutely amazing and helpful to me in obtaining this loan. She did a great job and responded back with emails. Great doing business with her and I will definitely recommend FreedomPlus to anyone who needs financial assistance!

3 years ago

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Steve

This was by the far the easiest process I have encountered when getting a loan. The whole process was as streamlined and efficient! Mariam, my loan consultant, was very patient and went through several options and explained the information in detail until we found the right loan that matched my needs. Thank you so much Mariam!!!

3 years ago

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Phil Demery

Our Loan representative Salvatore B did a great job explaining the process and monitoring our application process. It was a very smooth and painless process. It was definitely a positive experience in which we would recommend to others. The only negative we would have is the loan origination fee, but understand it is customary practice.

3 years ago

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Our Loan agent Bobby Vizcay Prescott, AZ

Our loan specialist Bobby V was fantastic to deal with, He walked me thru the entire Loan Process and made it incredibly easy AND Fast to complete!!! I would HIGHLY Recommend Freedom Plus thru this man. and FreedomPlus for your loan needs

3 years ago

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Agnes Ceniza

David, our representative, made the process so easy! I was given a call soon after I applied for the loan, and he was patient in explaining the things I didn't understand and gave me the options I needed to make the decision. He was also very quick to respond to inquiries and made the process stress free!

3 years ago

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Gladys Riggs Mission, KS

Clinton J was very helpful in getting this loan together for us. It was quick on response to questions and his service was 1st rate in getting us into the loan we needed. We will highly recommend Freedom Plus to our friends.

3 years ago

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Katie B.

My loan consultant, Ron R. was fabulous! The process was quick, easy and painless. While there may be an origination fee (modest, in my case), the interest rate I received was nearly 5% lower than other lenders' offers. Having a direct contact with a single person is a plus.

3 years ago

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Mary

Amanda went above and beyond to help me during the loan process. I appreciate all she did to assist me along the way. The outcome wasn't as expected, but she treated me with dignity and respect and I couldn't ask for anything more than that.

3 years ago

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Patricia Liner Alexander City, AL

My loan officer, Ron R, was incredible! He was knowledgeable, professional, efficient, and thorough. He was very easy to work with and made the whole loan process stress free. The interest rate I got was much better than other loan companies. I'm very pleased.

3 years ago

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Sara

Doris M was excellent to work with. Answered every question with no hesitation or runaround. Our loan was completed in an afternoon. Everything I read in the letter I received was true and accurate. No bait and switch. Thank you for your help.

3 years ago

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James King Meadowlands, MN

Mike A. Was very helpful he answered all my questions and made the loan process very easy. I saved a considerable amount of money over all and a much better monthly payment by using freedom plus. I would recommend them to anyone looking to take out a loan.

3 years ago

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Roman

Freedom plus is the best thing that ever happened to us, our loan representative Steven D is very professional, he explained the loan details clearly and easy to understand, freedom plus is very lucky to have him as one of their loan representative

3 years ago

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Dawn Hugo, MN

My rep was absolutely fabulous! Brittany S. answered all of my 250 questions I had and was very professional. Very knowledgeable and patient with me. She answered her phone every single time I called her. Answered every email I sent her in a timely manner. She made sure I understood the things she was telling me before hanging up. My loan process just finalized 1 day ago, so I'm not sure about all the other reviews I may make in the future. But so far so good as far as customer service goes. Process was pretty smooth, just needed a few necessary documents to get rolling.

3 years ago

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Lucinda Perez

My loan specialist, Heather O, was great and she was very informative. She followed up with me by email and by phone. I love that I was able to scan and email my documents to her to get my credit card consolidation loan processed faster. I got a much better rate than I expected.

3 years ago

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Derek Jernigan Glen Allen, VA

Troy was very professional and extremely helpful. Process was easy, efficient and quick. I was able to get the rate I wanted to pay off high interest loans. I couldn't have asked for a better experience. Highly recommend!

3 years ago

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Richard Hankla

I can't express how reassuring it is to speak to someone like Heather that speaks english, knows about the product she is selling. In addition lives in the U.S. and not some other country, people like Heather will help your company grow. Everything about this loan was made very clear through Heather, she is a ALL-STAR EMPLOYEE!!

3 years ago

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Norma Hollywood, FL

I have a great experience because Chloe B walk me through all the necessary details needed for a fast approval of my loan. Being my first time to have a personal loan, Chloe guided me with this journey. Kudos Chloe! For being efficient and professional and also you are an excellent asset of your company. God bless you always.

3 years ago

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Cindy Druien

Loved, Loved, Loved working with Brittney M. She was incredibly helpful in assisting me to obtain my consolidation loan!! 5 Stars for her service. Thank you so much!! It was such a positive experience. Loan rates are super!

3 years ago

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Denise Rowe

FreedomPlus' customer service team is excellent, answering all questions, attending inquiries promptly, and providing quick response. They promised my answer same day and they kept that promise. I was able to sign docs and complete the process much faster than any of my previous loan company transactions.

4 years ago

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Janis Slidell, LA

I wish the website gave more information, but it was very easy to get started. All the paperwork took just over 24 hours and now I'm waiting for my credit cards to be paid off. I do like that there is a deduction of the interest rate if you're using the loan to pay off debt and if you have money saved for retirement. I'm hopeful that once I start making payments online that the website is easy to navigate. Customer service was definitely top notch! My advisor, Liz, was very informative and helpful. I'm very glad to have the huge burden of credit card debt taken off my shoulders!

4 years ago

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Joyce

My experience with Freedom Plus was superb. The loan application process was quick and simple. My loan officer Charles S was absolutely great and he walk me through the whole process. He was very accommodating. I was very nervous like the previous reviewer doing this online for the first time but everything went through smoothly. I am now waiting for my loan to be funded. I would have given a 10 but the interest rate could have been somewhat less since they charged the origination fee. Still I am grateful for them accepting my application and giving me the loan.

4 years ago

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Korin Register

Excellent experience with Freedom Plus. The application process is simple and quick and my loan officer was extremely helpful, responsive and really got me a loan that fits my budget and needs. I highly recommend Freedom Plus! Amanda is the best!

4 years ago

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Matthew Atlanta, GA

I was amazed at the speed and quality of the customer service. Doris M was very friendly, helpful, knowledgeable and thorough. She found the best plan for me and the loan was processed in under two hours. I will definitely highly recommend this company to all. Thanks for a pleasant experience!

4 years ago

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Chrislyn

The fastest loan application, within three hours loan documents were completed. Funds was deposited to our account within 72 hours. Steven Doerge was very helpful and very nice. He made it possible and on time for our financial needs as promised. Your company is highly recommended to friends and family. We appreciate your great service!

4 years ago

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Brittany Parrett

Adam D was amazing during the entire process. He explained everything and answered every question I asked. When it came to sign the documents there was nothing I read that he did not go over. He is amazing and gave great customer service.

4 years ago

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Jon Erdman Austin, TX

Excellent personal customer service!! Very reasonable rate given my credit score. I only give a 9 rather than a 10 because it would have been nice to not have to pay an origination fee, but it wasn't exorbitant. Elizabeth S was extremely pleasant to deal with and perfectly clear about the terms and implications of the various choices, and took the time to listen carefully to my situation, and the goal I wanted to achieve, and helped ensure I received every discount I was eligible for.

4 years ago

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Lori C. Monticello, IN

EXCELLENT Customer service from Joe Freedom! He made this process easy and worry free. I was worried it might be a scam of some sort, but he came thru with everything he promised! I feel a huge burden has been lifted off of my shoulders! I would recommend your company to anyone! Thank you!

4 years ago

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Patricia N Cantaderio

Excellent service by my rep Moises M. Got my funds on the date promised. Interest rate a litlle high but much much better than other companies. When everybody turned me down Freedom plus approved my loan consolidation and home improvement. Thanks a million. Very professional and secure. Thanks. Patricia a grateful costumer.

4 years ago

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Prashanth Fremont, CA

Thanks to Troy, the whole process was easy and simple. Troy was very helpful in sharing details and clarifying all my concerns. It was a pleasure working with Troy. I would recommend Freedom Plus and use them again in the future.

4 years ago

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Emilia A Buddle

Osvaldo L was professional. Painless process. The guy was patient, waited for me while I tried to find my last pay-stub and email to him. Completed the entire process in less than 1 hour. And got an acceptable rate/term and monthly to boot. Excellent service. I would definitely recommend.

4 years ago

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Rosie Saignes Ramirez Baton Rouge, LA

This was a wonderful experience with the loan officer and he was extremely helpful and patient.. Honestly, I have never experienced this with loan companies or banks.. I was pleasantly surprised and would recommend them and especially, my loan officer ...

4 years ago

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Richard Zavala Newington, CT

Ozzy L was very helpful and the process was quick and painless. My suggestion is slow down when speaking with potential customers. I would ask questions and back up, but to me when talking fast it seems like you are trying to get one over one someone. This might not be the case but it can come across that way. Over all a great experience Ozzy was very helpful and I am glad I found you online. I would recommend the company.

4 years ago

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Kenneth Pavloske Houston, TX

I just completed a personal loan with Ozzy from Freedom Plus. Ozzy was great and very attentive. He answered every email quickly and always took my calls. We were able to fund the loan within a few days of applying. I would highly recommend Freedom Plus

4 years ago

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Mike R Chicago, IL

Would just like to say thanks for a great loan experience.Andy was awesome in explaining the different rates and finally a loan process that uses today's technology to expedite the process instead of going thru a bank with a long list of paperwork. Thank you

4 years ago

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Selena Los Angeles, CA

I spoke to Cesar today regarding a personal loan to consolidate my bills and it was a great experience. The approval process was so fast and I literally got a call within hours that the loan will be funded. Cesar was extremely helpful and professional and I will for sure recommend anyone to use Freedom Plus and Cesar.

4 years ago

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CGW Philadelphia, PA

Everything was explained to me in detail, even though it was a Friday afternoon(after 5:00PM) Osvaldo was patient and very professional. If you are in need of a personal loan I would recommend this service. The work with the customer to meet your needs and make it affordable.

4 years ago

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Lisa B Oldsmar, FL

I would like to say this loan was much easier to get than I thought. Ozzy was very professional, courteous and knowledgeable in his role. I would definitely recommend Freedom to my friends and family if needed. We had a little trouble getting the documentation over the email but Ozzy continued to work on it and eventually we did receive everything we needed. He answered all of our questions and we had more than a few. It was a pleasure working with you Ozzy, keep up the good work!

4 years ago

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Shawnie Cunningham Castro Valley, CA

I applied for a loan on Lending Tree and I was very skeptical, I was immediately contacted by Ozzy from Freedom Plus. The process was extremely simple and my loan funded in two days. The customer service was excellent and I would recommend this company to anyone in need of a personal loan. Thank you Ozzy and Freedom Plus!

4 years ago

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Felicia Yuba City, CA

Osvaldo was the representative that helped me refinance my and he was representative for my orginal loan he was very professional and courtious. He informed me of all my options and throughly explained everything in detail and clarified any questions i had was very patient. Thanks Felicia

4 years ago

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R. K.

Excellent customer service. Bharat was professional, courteous, knowledgeable and in constant communication . Fast and easy process!! I was given clear details on the precise information needed to complete my loan. This was a great experience!

4 years ago

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Stephen Lester Reno, NV

Fabulous, professional service from Charles S, easy application process, very fast, same day approval and signature. A terrific way to raise your credit score by converting revolving accounts to a consolidation installment loan. The best lending experience I have had, EVER!

4 years ago

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Judy Lake Havasu City, AZ

Danny was excellent. was in process of choosing different lender till he called us. The whole process was simple, once they received the documents they requested we signed next day. I would highly recommend FreedomPluss, ask for Danny.

4 years ago

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Antoine A. King North East, MD

Freedom Plus was wonderful, they where patient with us getting our paper work together and took care of our loan with ease. And more Important they were able to keep our interest rate down with in reason! We look forward to a lasting relationship.

4 years ago

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Victoria Matthews Waller Ashtabula, OH

Scott Lawless and Freedom Plus are trustworthy, professional, and go above and beyond to help people like me struggling under debt to see a light at the end of the tunnel where we will be able to be financially secure in a reasonable time at an amount we afford. Thank you! Thank you! Thank you! Scott Lawless and Freedom Plus you rate an A+++!

4 years ago

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[email protected] Waseca, MN

I called on a Monday to ask for a loan and I received my money on Thursday. The fastest easiest process I've every dealt with. Professional people to work with. Answered all question with ease also gave me 4 option to choose from. Great company! Brooke was great!

4 years ago

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Carrie Atlanta, GA

I don't like your billing process. I don't have enough flexibility in scheduling or making payments myself. Also I'm not receiving monthly emails regarding my statements. They are not consistent. I received one this month. I have to go into the account monthly to keep up with the payments.

4 years ago

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RLM Port Saint Lucie, FL

Our representative Mario was extremely helpful, courteous and knowledgeable! He explained exactly what to expect, and was very patient while helping us through the loan application process. We are new to Freedom Plus, but believe this loan program will help us finally pay off our credit card debt. Thanks Mario for your great customer service!

4 years ago

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Linda Stephens Fort Worth, TX

I called to see if I could get a personal loan. My loan officer is Ozzy. He is fantastic!! Very kind & knowledgeable about the whole procedure. Clear in all terminology. Good personality and easy to work with. I had my answer in just a few minutes. Thank you Ozzy for all your help!!

4 years ago

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