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FreedomPlus

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2,122 User Reviews

8.1

Overall Score

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Lacee McLaren Fort Dodge, IA

My experience with Michael from the very first second of his phone call through the entire process was nothing but outstanding. He was fast, courteous, knowledgeable, and awesome to work with. I truly enjoyed working with him!

2 years ago

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Alisa West

Bret E was great to work with. His customer service is the best I have had in a long time. He explained things in a way that we could understand and made sure we knew exactly what was going on. His follow up was extraordinary. Thank you so much for assisting us to become debt free.

3 years ago

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Elaine Markman Owings Mills, MD

Dan is a 5 star employee at your company. He made the loan process painless and quick! He is professional, friendly and knowledgeable. He was very patient and explained everything thoroughly. At no time was he judgemental. I spoke to two other gentlemen prior to him and they also were professional and kind. I recommend this lender to everyone.

3 years ago

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Kim Helena, AL

Nicole was a great representative. Always returned calls and emails and answered all my questions. Had a misunderstanding about how some of the funds should be dispersed but Susie in customer service got it resolved in 2 days. Would definitely use this company again

3 years ago

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Paul J James Winchester Ventura, CA

My Loan assistant Candyce S was terrific, I had my loan within 1/1/2 hrs. She did exactly what she stated from the start, no side stepping, direct, the company has alot of good people working for them. Easy forms, even help with the down loads of paper work. I really appreciated all the info, & nice people to work with... Paul

3 years ago

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Dustin Ruthven, IA

Kathi f does an excellent job! I would recommend this company to any one needing a loan. She was very informative and helpful ! She went out of her way to make sure I understood the info and got me what I needed ! Thank you!

3 years ago

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Henry Vanden-Bossche Alpharetta, GA

Kathi F. was very good at what she does. She explained the whole process very well. She called me when she needed to explain anything to me. She always returned all my calls and made the entire loan process very smooth. I will have no problems referring Kathi to anybody who needs the service you provide. Thanks.

3 years ago

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Bill Roetter Pittsburgh, PA

Honestly we never got a loan this simple,get all your paper work ready its a simple process, James our loan officer made geting this loan fun,it was all done in a few hrs,down the line if needed we would use them again super friendly people and you dont feel like a number.

3 years ago

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MARTHA C BUSTAMANTE

I WAS VERY PLEASED WITH THE WAY THIS LOAN COMPANY DOES THEIR JOB, IT WAS SIMPLE TO UNDERSTAND AND THE PERSON WHO TOOK CARE OF ME ANSWER ANY AND ALL OF MY QUESTIONS AND CONCERNS AND MAKE ME FEEL VERY COMFORTABLE OVER THE PHONE.

3 years ago

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john nguyen Sugar Land, TX

Dan was very helpful. Firstoff, he was extraordinarily friendly and welcoming. He explained the rates and the details of the loan. He was also knowledgeable and well versed in his area of expertise. All my questions were answered and his delivery of the contract and all email comms were done in a timely fashion. Give this man a raise!

3 years ago

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Sheila Washington Brockton, MA

Hi ! i had the pleasure to work with Victor :) he was polite, knowledgeable and to the point. he knew exactly what i needed to have to set-the-ball-rolling! i truly appreciate the time he spent with me to make sure i was getting the best loan for my needs. i will recommend Freedom Plus to all my friends and family.

3 years ago

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Loan G West Hills, CA

The experience was painless and really pleasure. the loan representative, Elizabeth S. was really helpful and stay on top of the whole loan process. I would recommendation friends and family members to call her/FreedomPlus for a personal loan.

3 years ago

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Eileen Cortigiano Ormond Beach, FL

Sean G. was an excellent person to work with, I was very anxious about taking a loan out, I knew it was right for my husband and I but still anxiety producing. Sean made sense of everything to us and we are now at ease. Thank you Sean excellent follow thru Len and Eileen Cortigiano

3 years ago

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Carrie Feehan Yuma, AZ

I just want to say that Khalifah M. was by far the best consultant I have had the pleasure of working with. He went over and above to get the job done and made me one happy customer... Thank you so much for all your help. I will definitely refer family/friends to Khalifah.

3 years ago

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Tony McKoy Parkville, MD

Mr. Shaw called and left a message to contact him regarding my loan inquiry. After doin so, the application was complete and approved the following morning after all documents requested were emailed to him. He was very very professional and explained everything in detail. Was a pleasant experience communicating with Mr. Shaw.

3 years ago

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NORENE ANDERSEN Chula Vista, CA

Suzanne C was amazing, kind, and professional. She took the time to point out another extremely high interest rate loan I had and said I could include it in this one to pay off. I am so thankful that I was able to work with a woman who thinks outside the box and looks for ways to help clients.

3 years ago

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Candace Lindsey Smyrna, TN

They were great the first time we took out a loan, We then decided to refinance it for a longer period of time. They made is so easy for us. Freedom Plus is who I will go to for my financial needs. Elizabeth was very friendly, and did her job very well. I give her 5 stars also.

3 years ago

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Susan Elahahed West Chester, PA

I wanted to consolidate my bills. I had called other companies but either got a bad feeling when I talked with them or phone messages were not returned. When I called Freedom Plus, I was happy to find the process was quick and easy. I was approved while on the phone. The person helping me followed up with emails and didn’t leave me hanging like I had experienced with other companies.

3 years ago

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Victor Guajardo Rowlett, TX

I Had such a wonderful experience with their staff, Nicholas especially he was on point got all the documents ready to sign and was an easy transfer I borrow 7500 it cost a bit much at 19% but overall was very fast I am very satisfied I would recommend this to anybody who needs help.

3 years ago

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Daniel Cut Off, LA

Daniel R., My loan representative was very polite and professional. He was very knowledgeable and provided all the information I needed . I'm am very happy that I choose Freedom Plus to help me. Thanks to everyone ( Daniel Cheramie )

3 years ago

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David Munoz Apple Valley, CA

Customer service is excellent. Fees are a little high but the loan is great for getting your credit back on track. The process is quick and the representative takes the time to explain and help you along the way. I would recommend this company to friends and family.

3 years ago

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Amber Hampstead, NC

Customer service at application was very personable and relaxed. She was helpful and prompt. However, it's day 7 and my creditors or my bank has yet to receive the loan funds. They pride themselves on speedy fundings and my experience is the opposite. I was asked twice in processing for documents that the underwriter already had, which I then submitted again. I was told someone would call once the loan funds. That didn't happen and I was briefed on the loan funding when I called to ask the status. Customer service informed me that my loan funded 5 days ago and then I also learned that they had my routing number wrong. How does that happen? It's the small extremely important details that cost so many delays. People come to Freedom for the promise of fast and easy service. I would have overlooked the first couple of mistakes with processing/underwriters, but the errors at funding have me completely dissapointed. Yes, it was an easy process. I was hoping for faster service with no errors. Thanks.

3 years ago

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Linda San Leandro, CA

Easy access to documents via email. Brent A. answered questions quickly and efficiently. We were turned down by 2 other companies, before we contacted Freedom Plus. They were professional in helping us solve our credit card situation.

3 years ago

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Carolyn Barger Burlington, KY

Brittany was very nice and helpful. She walked me through the process with ease. Freedomplus is just that: FREEDOM PLUS. Now I dont have to worry about being able to pay all my credit card bills every month PLUS I will have them paid off much sooner and with a lot less interest! Thanks Freedom Plus!!

3 years ago

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Sue Chicago, IL

My loan consultant, Kisha was knowledgeable of the process. She was professionalism and knowledgeable. All of my questions were answered (I had many questions) and the process was smooth. I would strongly advise working with this company.

3 years ago

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Pam San Angelo, TX

This was an awesome experience. Dana B was fantastic. Her customer service and patients were amazing. She walked us through the process, shared the different options, and was always encouraging as we went through each step. Highly recommend!

3 years ago

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Marlene A Thomas Ypsilanti, MI

I would like to thank Joshua D. for the wonderful work he did for my loan. We went back and forward a few times, because I kept changing how much I really wanted to borrow. But he hang right on in there with me to the end. Thanks again Joshua D. so very much.

3 years ago

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Patsy Yopp Roanoke, VA

Not only was the service and results expedient, it exceeded my expectations. Shardey represents the epitome of excellent customer service. She communicates professionally, knowledgably and was indeed a pleasure to work with. Many thanks!

3 years ago

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S. Grady Des Moines, IA

This was easiest loan process I have ever been through!!! Joe S. was the most pleasant person to work with and very patient, knowledgeable, and understanding!!! Thank you Joe for making it so easy to find a solution to my debt situation.

3 years ago

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Lila Gould Cedar Rapids, IA

Ericka was very helpful walking us through the whole process. Everything was explained to us as we went through the process. She made sure we understood every thing or had any questions. I look forward to being debt free in 36 mo. at a very reasonable rate'. I recommend Freedom Plus.

3 years ago

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Rhea Williams Temecula, CA

Thank God for FreedomPlus! Years I’ve struggled trying to manage debt only to satisfy minimum balances and now it seems I have a new fresh start because Freedom Plus has given me a second chance! Clinton was fantastic, patient, professional. I would recommend this resource to any who will listen!

3 years ago

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Kelli Pinehurst, TX

Very quick and easy. Very personal service. Competitive rates and got everything completed in 24 hours. They pay the most of it directly. So glad I get to save the interest that these credit cards would have gotten. 3 years paying instead or 8 years is a no brainer.

3 years ago

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Maggie H

I like the fact your company helps people that are in need. The only thing I don’t agree with is when you get the loan, you are told you can refinance but I don’t agree with paying the fees again when the borrower is paying back the same company. I think either the fees or a discount should be given to your own customer. It’s nit right to pay twice.

3 years ago

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Gregory Graves Port Hadlock, WA

My representative was Tom E. he was great at expediting my consolidation loan it only took 4 hours !!!! 4 hours to complete the possess.... I got a great rate and am very happy with FreedomPlus. I will do business again in the future Thanks Tom it was a pleasure to work with such a pleasant and professional representative !!!

3 years ago

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Laura L Finney Brandon, FL

Applied for a loan online last night and was immediately contacted by Andrea. She walked me through everything, answered every question, and helped me ultimately get the loan I needed. At every turn, Andrea was on point, providing encouragement and helpful feedback. She is a rock star. Overall, stellar experience. Thank you!

3 years ago

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Donna Hammond Chandler, AZ

Amanda A. was knowledgeable and friendly during this process. She showed her integrity by answering all of my questions and doing everything she said she was going to do when she said she would do it. I never thought I would say that applying for a personal loan was painless, but in this case, thanks to Amanda, it was.

3 years ago

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Len West Chester, PA

The process was quick. The Customer Service Rep Victor was professional and communicated the product , terms etc clearly . He followed up daily and made the process easy . The Rate was competitive, but the upfront fee was excessive . I would recommend FreedomPlus for personal loans.

3 years ago

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Barbara Krusinski North Las Vegas, NV

This was a very easy process. I worked with Ken Negrete, he was very professional and pleasant. The approval and signing of the documents was very fast, within 24 hours. I would certainly do business with Freedom Plus again!

3 years ago

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gary Crossnore, NC

Work with Fred B. who was great through the whole process. He was up front with the origination fee, on all documents that I needed to obtain and walked us through the whole process. I would recommend FreedomPlus to anyone considering a fast, easy and fair loan. Thanks Freedom and thanks Fred!!

3 years ago

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Marty Sunnyvale, CA

My agent, Adan N. was really great to work with. In a very short time, I gained confidence that he was the person who could help me. He was thorough, patient and professional. I felt that he genuinely wanted the best solution for my needs.

3 years ago

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Anthony C Dayton, OH

William B. was my rep and just amazing. I was struggling with some issues and he made sure to take care of everything for me. Very fast and professional and the best experience from beginning to end. He worked very hard on my loan and had me approved very quickly. Thank you William and freedom plus!!!

3 years ago

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antoinette willis Cypress, TX

thanks Trev. I have never gotten a personal loan and was scared to do so. You made it easy and quick for me. And trust me I'm not the one to ask for help. Great person. You put me at ease. Thanks, you are greatly appreciated.

3 years ago

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Linda Williams Azle, TX

Kathi F was the person who helped me with the whole loan process. She was very informative and worked quickly with me on my loan. She gave me all the options and we chose the best one suited for me. I will let my family and friends know about Freedom Plus and Kathi. Thank you Kathi and Freedom Plus. Linda Wiliams

3 years ago

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gare osby Livermore, CA

i just got a loan approved and sandra seiger was just wonderful. she explained everything very clearly and was very knowledeable about the process. very patient. since i have mild asperger's this was very much appreciated. she made the whole process very comfortable and i was put much at ease. thank you.

3 years ago

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Ricardo Rivera

Have to say the professional service and dedication we received from Joshua D has been a total blessing. Understanding our needs and concerns with accurate responses and recommendations to ease our decision making was spot on. I highly recommend Freedom Plus and their staff to help those with financial needs. Great job Joshua.

3 years ago

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everett williams Silver Spring, MD

A loan has been approved for me. My representative , Amanda Arkell did an excellent job and walked me through everything. She was MOST helpful and courteous and professional. She made sure that I understood everything and gave me her utmost attention as we went through the process. I am delighted to have heard about FREEDOM PLUS just at an advertisement on my computer screen as I was getting ready to login to my email account. CONGRATULATIONS to this organization!

3 years ago

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Linda Williamson

Obtaining a personal loan with Freedom Loan was extremely easy, and Maria Garcia was especially engaging and professional. I appreciate her efforts in making this transaction as painless as possible. I will certainly recommend Freedom Loan and Maria to my friends.

3 years ago

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Cris Alvarado

We called in with only questions and I have to say Victoria S was one of the reasons we applied. She was very knowledgeable and answered all of our questions. She was kind and willing to help us. Thank you for making this a smooth transaction.

3 years ago

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Donna R.

I was completely satisfied with my customer service consultant . Mr Clinton J was very professional and nice. He was patient and kind while walking me thru this process. It didn’t take very long at all and I was approved for my loan. He was very helpful

3 years ago

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Robert Koegler Dawsonville, GA

I received outstanding customer service from my loan consultant Cassandra G. She was professional, efficient and effective in making the entire process smooth and easy. She made me feel that I was more than a credit score and thoroughly explained everything. Well done! .

3 years ago

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