Fig Loans

verified
Fig Loans Logo

4.8

Overall Score

76 User Reviews

6 months ago

Fig Loans

verified
Fig Loans offers flexible repayment schedules

Founded in 2015 in Houston, Texas, Fig Loans began as a collaboration between Fig and United Way THRIVE to create better, more affordable loan products for low-income Americans with bad credit. Fig Loans offers loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits the borrower's needs and budget. Fig Loans will work with its customers to adjust payment dates if necessary. 

The Good

  • Flexible Repayments 
  • Customer Support 
  • Helpful FAQ Page
  • Credit Reporting
  • Early Repayment Discount

Flexible Repayments

Fig Loans focuses its attention on helping customers repay personal loans on their own schedule. Even though all Fig Loans are initially set up with a repayment term of four months, borrowers are not required to pay off their loan in that time span. The Fig Loans customer service team will alter payment schedules as necessary to better suit its borrowers' budgets. Customers can change their payment dates within one business day of their due date.

Customer Support 

Fig Loans offers outstanding customer service. All service representatives are available by phone, email, or text. Within minutes of contact, borrowers will be connected to an actual Fig Loans staff representative. Additionally, borrowers can request a personal consultation at any time. 

Helpful FAQ Page

Fig Loans' website provides customers with a very helpful FAQ page. Most of the answers that a borrower would have about their loan and payment schedule can be found on this page. 

Credit Reporting 

Fig Loans has been reporting credit to Equifax and TransUnion since 2016, and is in the process of onboarding Experian. Fig Loans believes that reporting payments to the credit bureaus is the first step to helping customers build healthy credit because it establishes a track record of good payments. This is an especially big benefit for borrowers who have poor credit because as they pay off their Fig Loan and their payments are reported to the credit bureaus, they build credit and become more financially stable for the future. 

Early Repayment Discount

Fig Loans does not charge an early repayment fee. In fact, customers who pay off their loans early will receive a discount. 

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The Bad

  • APR Range 
  • Loan Amount 
  • Coverage 

APR Range 

Fig Loans' APRs, which range from 36 to 190 percent, are relatively high when compared to mainstream personal loan standards. The company's introductory APRs start on the higher end of the spectrum and decrease substantially as borrowers establish a good history of making payments. 

Loan Amount 

Unfortunately, Fig Loans does not allow customers to borrow more than $500 at a time. This is a relatively low maximum loan amount, which can be constraining for borrowers.

Coverage 

Currently, Fig Loans offers personal loan services only in the states of Texas and Missouri, which limits the number of consumers who can do business with the company.

The Bottom Line

Fig Loans offers several attractive features, including flexible repayment schedules, customer support, a helpful FAQ page, credit reporting, and an early repayment discount. It's a good option for consumers who live in Texas or Missouri, have subprime credit, and do not wish to borrow more than $500.

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User Reviews

4.6

76 Reviews

Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

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Verified Customer

Three time customer
January 2nd, 2018 Spring, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They are a great company. Never had any complaints. Just wish they were more understanding when it comes to reporting to credit. Made a mistake once and my payment went passed 30 days. Was an honest mistake. Tried to get it fixed with them with the credit reporting and got no where. So it was pointless, because it showed up as bad credit. Overall, great company. One of the best if not the best small lending company in Texas.

Helpful?

Verified Customer

Gigi
January 2nd, 2018 Roanoke, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I have had an excellent experience! They always work with me and provide excellent customer service!

Helpful?

Verified Customer

chantal
January 2nd, 2018 Burnet, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Process was not stressful and it helped me out when I needed it most. Thanks so much!

Helpful?

Verified Customer

Proud customer
November 27th, 2017 Red Oak, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They allowed me a loan when I was in need and everyone else said no

Helpful?

Verified Customer

Janine
November 27th, 2017 Dallas, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Fig loans is AWESOME! Not only was the company able to help me out in a sticky situation, this loan shot my credit up by quite a bit. They reported on time every month to the three credit bureaus and worked with me if I ever needed to extend my payback dates. Loved it!

Helpful?

Verified Customer

Lisa Polk
November 27th, 2017 Dallas, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Easy, fast approval and next day deposit

Helpful?

Verified Customer

Bando
November 27th, 2017 Dallas, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They will work with you even if you miss a payment. In the will help you get back on track

Helpful?

Verified Customer

Mom/nurse
November 27th, 2017 Wichita Falls, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Because they don''t kill you with ridiculously high interest rates and they are extremely nice.

Helpful?

Verified Customer

MARIAN CRAWFORD
November 27th, 2017 Cleburne, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

THEY ARE CUSTOMER LOYALTY AND SHOW EMPATHY

Helpful?

Verified Customer

Pissed off, OVER CHARGED0, Borrower!!
November 27th, 2017 Arlington, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

THEY HAVE THE ABSOLUTE ABILITY TO TOTALLY DESTROY YOUR CREDIT RATING, BY -200 POINTS, SHOULD YOU BE LATE OR MISS A PAYMENT!! BEWARE!!

Helpful?

Verified Customer

Ramon Solabi
November 27th, 2017 Houston, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

This is a very good company that gives you room for flexibility with your loan.

Helpful?

Verified Customer

KingKP
November 27th, 2017 Houston, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Easy processing, flexible payments, good customer service, and they really work with you! Don't go with any other loans. Z

Helpful?

Verified Customer

Syd
November 27th, 2017 Houston, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

The loans are easily obtained. Simple and direct application and process.

Helpful?

Verified Customer

Sal
November 27th, 2017 Katy, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Came through when nobody else did. My options were few but Fig Loans helped me out with catching up on my bills.

Helpful?

Verified Customer

Mel Nunez
November 27th, 2017 Cypress, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Quick and easy application process. It has also increased my credit score.

Helpful?

Verified Customer

Christopher L Smith
November 27th, 2017 Poteet, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Rated 4 for no particular reason ,very satisfied with the service provided, prompt response and service.

Helpful?

Verified Customer

Awesome
November 27th, 2017 Missouri City, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

No problems always there for the customer

Helpful?

Verified Customer

Ag
November 27th, 2017 Missouri City, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Kind of expensive. I might try to find another alternative.

Helpful?

Verified Customer

T Bell
November 27th, 2017 Missouri City, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Ease of service and the value. Definitely a better option than payday loans and it enhances my credit profile.

Helpful?

Verified Customer

Carmen Jones
November 27th, 2017 Austin, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Fig lians gave me a chance when others wouldn't

Helpful?

Verified Customer

Rashida
November 27th, 2017 Pflugerville, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Easy repayment and flexibility of payment schedule

Helpful?

Verified Customer

Melissa
November 20th, 2017 Midland, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They are for the community, not the company's pockets.

Helpful?

Verified Customer

Louis
November 13th, 2017 Houston, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Because they worked with me when I couldn't make my payment. I really like them

Helpful?

Verified Customer

Vickie Brinkley
November 13th, 2017 Fort Worth, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Very well customer service and support. Very satisfied all thecway. Definitively would recommend

Helpful?

Verified Customer

Queen
November 13th, 2017 Houston, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Hassel free but interest rate higher than other similar loans

Helpful?

Verified Customer

Monique Ukado
November 13th, 2017 Houston, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Great service, and very flexible with payment due dates.

Helpful?

Verified Customer

CJ
November 13th, 2017 Lufkin, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Very Big help in tough times! They are a good company, but hard to reach!

Helpful?

Verified Customer

Ms Lewis
November 13th, 2017 Houston, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Easy and quick approval. Bank draft option.

Helpful?

Verified Customer

Kenneth franklin
November 13th, 2017 Mesquite, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I had a loan with them and paid them off. Always keep communication just in case I needed extra time. Then once I paid off the loan I couldn't get another loan.

Helpful?

Verified Customer

Buddy
November 13th, 2017 Jacksboro, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Awesome company to work with! Very helpful!

Helpful?

Verified Customer

Teresa
November 13th, 2017 Houston, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They were very accommodating and flexible

Helpful?

Verified Customer

EvaM
November 13th, 2017 Houston, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Excellent,expedient, courteous service. Try it!

Helpful?

Verified Customer

Happy Customer
November 13th, 2017 Houston, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I have experienced great customer service with FIG loans. They report to the credit bureau. Fig Is more than willing to work with you should any issues arise and you need payment due dates adjusted.

Helpful?

Verified Customer

Mari
November 13th, 2017 Columbus, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They really work with you and offer great customer service

Helpful?

Verified Customer

Danny Thompson
November 13th, 2017 Round Rock, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They are Great at being very seviceablr and fair.

Helpful?

Verified Customer

Theresa Davis
November 13th, 2017 Hooks, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Always there when needed with my bad credit

Helpful?

Verified Customer

Garfield Norris III
November 13th, 2017 Houston, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

They are responsive and care! When I had questions they responded by email or phone. They are a GREAT company to boost or rebuild credit!

Helpful?

Verified Customer

Drema
November 13th, 2017 Tyler, TX' DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Very accommodating and easy to use website

Helpful?

Verified Customer

Brent
November 13th, 2017 Houston, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Very easy to work with, great interest rates considering I have bad credit.

Helpful?

Verified Customer

Maggie
November 13th, 2017 Austin, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

Very good customer service and easy to work with fee

Helpful?