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Founded in 2005, Docebo is a cloud-based service that provides management training and e-Learning solutions. Chosen by companies like Bloomberg, Pepperidge Farm, Sharp, IGA CocaCola Institute, Pearson, and Krispy Kreme, they're well trusted and rank in the top 10 for SaaS e-Learning solutions.
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Docebo describes itself as a "feature-rich and highly secure online-only solution." Indeed they are not lacking in features. Docebo offers many features that are common to online training platforms, like course creation, the ability to create assessments, the ability to track and analyze course data, and eCommerce; however, they offer a number of features that are not always standard such as gamification, a free 14-day trial, custom domains, mobile compatibility, and web conferencing. They even have a coaching app that allows you to offer a "coach" to support learners and improve course completion for non instructor-led courses.
Docebo doesn't limit features for the cheaper price plans. You simply pay based on the number of active users. You can even have an unlimited amount of registered users, but you only pay when a user accesses a course during the 30-day billing period. They also offer plans for as little as 50 active users for small businesses up to 500+ active users on a custom "Enterprise" plan.
Your courses are all fully customizable with your own logo, colors, and layout. The platform is SCORM and xAPI (formerly TIN CAN API) compliant.
Docebo receives great reviews for customer service. Not only are they available 24/7 (even during the free trial), they have a history of responding to customer concerns and resolving them quickly.
Some users have found the eCommerce features to be lacking. It doesn't allow you to do any custom pricing such as bundles, rebates, or sales; however, they do offer a free API that allows users to integrate some of these features. Another feature that Docebo is missing is built-in authoring.
Although Docebo boasts that they are the go-to solution for any sized company-small to medium to Fortune 500, their lowest plan is more expensive than the lowest plan offered by many competitors. Some companies don't even have 50 employees, so they definitely wouldn't need 50 active users.
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