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How to Develop and Maintain Strong Client ...

Guest Post by Lauren Wiseman Even though it may seem like a sudden change of heart, losing a big client never happens ov...

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The 6th Sense in Customer Support: Interco...

Intercom is a live chat support application that has come out of nowhere to gain some high-profile subscribers like Zen...

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Automotive Worst, Web Hosting Best in Live...

Live chat is the new standard in customer service, but not everyone has fully taken advantage of it. Some companies don'...

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    How to Develop and Maintain Strong Client Relationships
    Guest Post by Lauren Wiseman Even though it may seem like a sudden change of heart, losing a big client never happens overnight. Apart from the quality of the work you deliver, your clients consider numerous factors when deci...
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    The 6th Sense in Customer Support: Intercom
    Intercom is a live chat support application that has come out of nowhere to gain some high-profile subscribers like Zen Payroll and Shopify. It's for good reason, I would say. The interface is easy to use, the support i...
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    Automotive Worst, Web Hosting Best in Live Chat Customer Service
    Live chat is the new standard in customer service, but not everyone has fully taken advantage of it. Some companies don't use it, yes. But some companies have it but don't use it to its full potential. In the grand schem...
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    Why Provide Chat Support?
    CRM softwares like Zendesk and Freshdesk integrate with live chat platforms such as Olark and Zopim. It's the way of things, and that's not just because chat integrations (add-ons, extensions, whatever you want to call them) ...
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    Why Zendesk Is Such a Big Deal
    Imagine all of the quickly growing companies out there. Now think of those that have a valuation of $1B or more. We're talking Facebook, Twitter, Square, Dropbox, Yelp, Groupon, Kayak, Marketo, and other abnormally large teen...
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    Live Chat Software Enhancing Customer Support
    Have you ever had a question for a company or business and couldn't ask them because you couldn't find their support page, phone number, or contact email? And even if you did find all of those things, was it enough to answer...

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