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Practice Panther Legal Software

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LAST UPDATED: June 14th, 2021

PracticePanther is a cloud-based, legal management software geared towards helping lawyers increase their productivity. The company’s co-founders are lawyers who found a need for a software that would organize information, billing, calendars, client conversations and all other elements of the business side of a law practice. The software is easy to navigate and straightforward. 

PracticePanther is constantly looking for ways to improve, so this does mean frequent updates, but also growing capabilities and functionality. This is a global company with customers all over the world and account managers who are attentive to customer needs.

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The Good

  • User-Friendly Design
  • Integrations
  • Free Data Migration

User-Friendly Design

The website design is very intuitive and user friendly. Customers state that they save a lot of time because of the layout and ease of access.

Integrations 

While the program is robust and easy to navigate, it also has a variety of integrations available like Dropbox, Zapier, MailChimp, Quickbooks, and Box.com. This is invaluable for customers who have already established portions of their business processes on external software and makes continuity possible.

Free Data Migration

With the company’s Business Plan (the highest tier at $79 per month) customers receive free data migration from old systems used. As this is the most time consuming element of switching to another provider or program, this is a huge benefit.

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The Bad

  • Does Not Integrate Well with Google
  • Lack of Customization
  • Glitches with Saved Data 

Does Not Integrate Well with Google

Customers have complained that GMail, GSuite, Google Drive and other applications do not integrate well with PracticePanther ,and there is a lot of extra data entry or glitches when trying to use through PracticePanther. This is unfortunate because of the market dominance that Google Products have, especially for smaller firms.

Lack of Customization

Customers have noted frustration about a lack of customization available for both billing and emailing. Date fields are also set and are unable to be edited to fit their individual needs.

Glitches with Saved Data

There have been issues reported with the data mapping of saved files that come up with “user error” when a customer tries to retrieve files, but it is actually just a glitch in the mapping when the files were saved. Hopefully this will be resolved soon.

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The Bottom Line

PracticePanther is a good option for individual lawyers to small legal practices. With the option to migrate data and the easy-to-navigate interface, it is a time saving option from the start. The use of integrations help to expand the capabilities of the software, and the company is always looking for ways to improve. This does mean frequent updates and some integrations are poor, especially Google. This along with the data mapping issues can cause some delays and headaches, but seems to be a minor inconvenience for most current customers. Hopefully this is something the company will improve upon soon. 

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