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Verizon Fios Internet

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7.0

Overall Score

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Esther Schiano

better home service than other companies, they could not put you through so many loopholes when you have a complaint

5 years ago

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Lucile Franklin Mansfield, OH

The service was fast and easy! The customer service representive was very helpful and efficient!

5 years ago

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Peace of mind is priceless. Santa Clara, CA

Fast, dependable internet service. I have found it to be the best option available.

5 years ago

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Jackie Landman Valley Cottage, NY

never have a problem getting online and don't lose service like I did with cable.

5 years ago

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Sharon Kofoed Murrieta, CA

There are too many interruptions to service. Right in the middle of an online transaction it will tell me my connection has been lost.

5 years ago

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Anonymous

better service in our area, remote places that have no service. many many places there is no service.

5 years ago

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Katherine Gerdes Lewisville, TX

Fulfilled all my needs. Not hard to get service. Sometimes prices went up, but I was usually able to make adjustments

6 years ago

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Robert Parrillo Farmingville, NY

There is rarely interruption of service which we had with previous provider. Customer Service is always helpful and follows through when I call as are tech's when need assistance

6 years ago

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A completely happy customer! Terre Haute, IN

I thought the service was good but the dealings I had with customer service weren't as good as they should have been

6 years ago

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KmMarilyn Mcleod-Biddle Seattle, WA

Good service however the pricing is a turn off for me when there are a lot of competitive companies that have just as good services for just a fraction of the price .

9 months ago

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Chris G Annapolis, MD

Great service -- quick to resolve customer service matters. Have been with verizon for 20+ years! Will never switch!

1 year ago

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Natalia Jayy Piscataway, NJ

The internet provided by Verizon is quick and haste-free. I am happy that my family has been loyal to this provider!

1 year ago

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Amber Johnson New York, NY

Very fast speed internet. It’s really cheap especially because I get the assistance on it. Only $10 a month!

1 year ago

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marissa wheeler Burlington, VT

My husband abd I briefly used this internet service at are previous home. However we found that the service was priced rather high compared to other providers that were available in my area

1 year ago

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Russell Vastine Aurora, CO

Use Verizon hotspot when I travel. Great coverage was able to use it placed I had no cell phone service.

1 year ago

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Liz Tucson, AZ

We have internet streaming issues regularly. We have an office grade ubiquity system in our small house (1200 Sq ft) and we can't get the wifi to the TV to work consistently.

1 year ago Edited July 21, 2022

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Queen Shavy Miami Beach, FL

I had Verizon fios not knowing that they did not yet fully service my area. After having no service for months I had a very hard time closing my account. It was frustrating and expensive.

1 year ago

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LueLue Ashburn, VA

Fios is great - especially during a storm:) I do think pricing could be better. With that said. . . service=great, price=a little too high.

2 years ago

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Mike D Lynchburg, VA

This was by far the best internet service I have ever had. It was fast and reliable and problems were rare.

2 years ago Edited July 20, 2022

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Steve Colella

The speed I receive is rarely the speed which is advertised that I am paying for. I often have trouble with unstable Internet signals and Internet coming in and out. The service used to be better than it is today.

2 years ago Edited July 20, 2022

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BrooklynWriter Brooklyn, NY

The internet speeds are fast, though I've had some problems with them going in and out; Once you've run through their promotion, it's expensive.

3 years ago

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BMF Smith Washington, DC

We have Verizon Fios Internet service and have enjoyed the connectivity speed on both ethernet and wireless devices.

4 years ago

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Jesse Rice Long Beach, MS

Quick fast and affordable networking services I never have problems streaming through the whole house

4 years ago

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Joanie Jeon Potomac, MD

It is very fast and quick. We have 3kids who are using 3 phones and 3 notebooks. No problem whole family are using wifi at the same time.

4 years ago

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fabulous_finn Gaithersburg, MD

I find FIOS internet to be the best internet provider by far. Their billing practices are a bit of a hassle, but overall I love my lightning-fast internet.

4 years ago

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Todd Homitz Evans City, PA

Great customer service and good competitive pricing. I've had some issues with their app but after a couple of calls everything is working fine.

4 years ago

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Susan Pleasant Grove, UT

Expensive, but quality product and service. Most far-reaching service for my needs. Great customer service.

5 years ago

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Darci Jensen Alpine, UT

Fios was way better than our exerience with Cox. Customer service was more on point and their apps were really easy to access and use.

5 years ago

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Katie Hope Easton, PA

Fast and reliable! Very good quality for low cost! Internet speed is out of this world. Fast and friendly service!

5 years ago

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Faithful One Dumfries, VA

not pleased with this company , we’ve had few issues over the years with billing

3 months ago

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Matthew Kings Mountain, NC

Okay Wi-Fi for the price. Had better had worse, would use again if I had to.

4 months ago

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M Kay

Great customer service never on hold for more than 20 min

7 months ago

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Ida Singleton Brooklyn, NY

This company promise me a visa card for signing up with them, never received it.

7 months ago

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latonia mcdaniel Norman Park, GA

Verizon is pricie but their service is great.

7 months ago

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Steve Pitman Largo, FL

Equipment is subpar and outdated,wifi signal is weak and limited in range,customer service is automated and nearly impossible to get a live representative

2 years ago

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Linda Staten Island, NY

Fast installation fast repair service and great phone support

3 years ago

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Mary Watertown, NY

Good customer service, speed can be slow at times, have to reboot at least twice a week

3 years ago

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Edward P Baum Lindenhurst, NY

I have Verizon Fios I'm very happy with the service although its on the pricey side.

3 years ago

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CMC

Good but never get the speed that i am paying for, customer service is usually very good

3 years ago

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Ron H

Good not great, once you get the newest equipment, life is good, old stuff(Quantum)) is crap

3 years ago

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Phil Cooke

Rarely have had an issue - reliable, high-speed, but expensive.

3 years ago

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Sunni

Reasonable cost, excellent array of program choices/packages. Including wifi

3 years ago

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Tina Philadelphia, PA

I love their customer service. They are always willing to work with you.

4 years ago

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Lori Burnsed Wesley Chapel, FL

Verizon was a great company, easy to work with and great customer service!

4 years ago

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TD

Excellent though expensive. Performance and customer assistance is very good

4 years ago

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Karen Adkins

They don't drop signal like Hughes net does and are more affordable.

4 years ago

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Arlene Crosson

Fantastic company and helpful customer service. No improvement necessary

4 years ago

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Thomas

Great Crisp and Clear. If a problem exist they are out on time and schedule.

5 years ago

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S.Faith Cherry Hill, NJ

Very good customer service. Deliver on time what they pricing and pricing remains tge same.

5 years ago

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Terrence Gray Woodbridge, VA

Good service and give gift cards to costomers who pau on tome for a year.

5 years ago