Name: Comcast Xfinity Internet
Rating: 3.2

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Leland Fincher

I pay $141 a month for my internet. Why I have no idea. Over rated. New customers got same package for $20/mo for 1 Year

3 years ago

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henry

They suck. They don't deliver on what they promise. When I get out of this contact I'll never do business with them again.

3 years ago

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jeanne cooper

Horrible customer service no respect for my time, they constantly want you to do their work as an unpaid employee

3 years ago

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Steve Loewy

Generally the internet connection works well. Customer service is mediocre.

3 years ago

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Tara

Good service. Good price. It's dependable- no issues.

3 years ago

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Paul R

customer service a joke, prices to high, they always put any issues on someone else, however have no choice of companies

3 years ago

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Vito Salvatore

Unreliable and the call center is even worse. I called to have a repair but no call back and no repair. Figured it out and repaired it myself.

3 years ago

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Judi Bielecki

Internet works fine & you can call or look on line for probkems

3 years ago

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Rocky

Reception great. Automation Sucks! Talking to real people is much more efficient.

3 years ago

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Donna

As a monopoly, theyvhave very poor customer service and high prices, because we do not have another option.

3 years ago

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Odessa Prater

The rates are very high,some of techs are rude and you havea long time for them to get here

3 years ago

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Jason

Good service, good programming, very reliable with a lot of optional viewing

3 years ago

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Paul

Good service reliability with just a few occasional connection issues

3 years ago

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Debra McMillian-Marshall

slow internet and no access lots of times. having to call tech support you have to answer too many questions before you are routed to tech support

3 years ago

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Dan H Brown

need to lower price and customer service. Had to wait a year to get cable buried.

4 years ago

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Lev Ropes Golden, CO

Excellent service especially on the helpline

4 years ago

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Frank

Great ! The few concerns that I had were quickly resolved

4 years ago

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Collette Hagen Spokane, WA

The Wi-Fi connection is poor at best. The connection is never stable or strong making it impossible to get any work done.

4 years ago

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Al Tarbotton

No improvement needed, but price could be cheaper.

4 years ago

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Rebecca Toney

My ONLY complaint is the cost. My service is great.

4 years ago

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Jose

I am getting a very good service, thanks

4 years ago

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William

Good constant speed, but they don't inform me when they're doing main

4 years ago

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Ty C

Horrible customer service, no one has the authority to fix anything, billing has NEVER been what they state. Proof in writing means nothing.

4 years ago

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Todd K Woodridge, IL

They were able to set us up with a package that works for us at a decent price

4 years ago

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Ralph Annunziata Stuart, FL

They need to improve technically. Their service often goes down and getting it back is really troublesome.

4 years ago

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Michelle Naples, FL

Great service in my area, my neighborhood is being upgraded right now.

4 years ago

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Kelvin Davis Bowie, MD

Fees are too high are too high for the level of bandwidth and house coverage.

4 years ago

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Kelly ORourke Fort Lauderdale, FL

Super fast internet and customer service is top notch

4 years ago

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Don Zahnle

Service OK. Pricing and renewal strategy will ultimately drive me elsewhere, I just need a place to go.

4 years ago

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Kostas Fotinopoulos League City, TX

Need to let people know that there is an unlimited plan . instead of charging overages for over a year

4 years ago

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J. Mack Saint Paul, MN

I'm not getting anywhere near the connection speed that I pay for. I have a 1gig plan and when I run speed tests I get 35mps AT BEST.

4 years ago

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Nelly Delray Beach, FL

Horrible customer service, very expensive, not worth it at all. My internet is very slow and I pay for the fastest one. Not happy at all.

4 years ago

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Tatianna

Good company, fast and reliable internet, improved customer service

4 years ago

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Lori Phillips

Billing was horrible until I saw manager who fixed it. Now I darent change anything

4 years ago

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Chung

Understands customers' needs and ddliver services.

4 years ago

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Anthony Williams

Speed and availability. Very pricey with a ton of fees! This is what they can improve on

4 years ago

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Vinny C.

Great, reliable service with high speeds.

4 years ago

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Alem

Not good . The Internet enterapts multiple times. The modem turns itself on and off multiple times.

4 years ago

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Nickolas

good speed and more competitively priced than others

4 years ago

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Karen

They charge customers to fix problems that are caused by their equipment that their customers pay them to use.

4 years ago

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Poor Nashua, NH

I like comCast, but you seem to go down quite a bit, interupt shows,

4 years ago

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lonnie rasheed Memphis, TN

good service provider but needs to a check on rates

4 years ago

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Jason Farless Owens Cross Roads, AL

Pretty good. Good service. Lower their prices

4 years ago

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William Middletown, PA

this is a very slow internet system, my DSL was faster than what I have presently

4 years ago

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Anne Breckenridge, CO

Good, price could be better but our service rarely dips

4 years ago

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John

Customer service could hardly be worse. Plan on spending HOURS on the phone.

5 years ago

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Shirley

Experience has been good. Customer Service is good at store in person, but not over phone!

5 years ago

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Carolyn Annette

Excellent customer service. Good company.

5 years ago

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Andie

They are the worst. Every night my internet goes out and everyday around noon the same thing and I use them for work and just poor service.

5 years ago

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Charles Waterford, MI

I keep losing my connection. I wish there was another provider besides AT&T, because I had them and they're too expensive.

5 years ago