Candid vs Invisalign

If you've heard about invisible braces, you've likely heard of Invisalign. A pioneer in the industry, Invisalign has close to 100,000 orthodontists as well as dentists trained in Invisalign's process and products in more than 90 countries across the world. With help from its dental experts, Invisalign has helped more than 8 million people improve their smiles.

A newer but still well-known name in the invisible braces industry is Candid. With tens of thousands of patients and over 300 employees, Candid has an impressive reputation that has earned the company a high consumer rating. Candid is unique in that it does not work with general dentists — the company exclusively operates its business with expert orthodontists, making its quality of service more reliable than some of its competitors. 

Candid and Invisalign differ in a variety of ways, including price, treatment options, and more. A few noteworthy differences that we'll expand on below include the following:

  • Candid has a cheaper price point than Invisalign.
  • Candid offers teeth whitening products, but Invisalign does not.
  • Invisalign requires in-office visits, while Candid offers at-home treatment.

Candid and Invisalign are similar in a few areas as well:

  • Both companies have an average treatment time of 6 months.
  • Candid and Invisalign offer a free initial teeth scan to determine if you are an eligible customer.
  • Both invisible braces providers have positive reviews.

Keep reading to learn more about Candid vs. Invisalign and to decide which invisible braces company is right for you. 

Candid logo verified_user
#3 Candid
7.6 Overall Score
4
starstarstarstarstar_border
(102)
Invisalign logo
#4 Invisalign
4.5 Overall Score
4.5
starstarstarstarstar_half
(87)

Overview

Candid

Invisalign

Down Payment
Down Payment
$399
Varies
Monthly Payment
Monthly Payment
$99
Varies
Contract Length
Contract Length
24 Months
Varies
Impression Kit
Impression Kit
$95
Undisclosed
Cost of Additional/Replacement Retainers
Cost of Additional/Replacement Retainers
$100
Undisclosed
Average Duration of Treatment
Average Duration of Treatment
6 Months
6 Months
Number of Payment Options
Number of Payment Options
5
4
Time In Business
Time In Business
3 Years
23 Years

Ratings

Candid

Invisalign

Overall Score
Overall Score
7.6 of 10
4.5 of 10
Review Score
Review Score
4.0
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4.5
starstarstarstarstar_half
Value for Money
Value for Money
3.9
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4.3
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Quality of Product or Service
Quality of Product or Service
4.0
starstarstarstar_halfstar_border
4.4
starstarstarstarstar_half
Customer Service
Customer Service
4.0
starstarstarstarstar_half
4.5
starstarstarstarstar_half
Company Trustworthiness
Company Trustworthiness
3.9
starstarstarstar_halfstar_border
4.5
starstarstarstarstar_half
Likely to Recommend
Likely to Recommend
7.5 of 10
8.1 of 10

Reviews

Candid

Invisalign

Number of Reviews
Number of Reviews
102
87
Review Breakdown
Review Breakdown
4.0
starstarstarstarstar_border
5 star
57%
4 star
14%
3 star
11%
2 star
3%
1 star
16%
4.5
starstarstarstarstar_half
5 star
62%
4 star
29%
3 star
3%
2 star
3%
1 star
2%

Reviews for Candid

Helpful Favorable Review

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Anonymous

April 24th, 2020 Cambridge, MA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

I have seen my teeth get more space between them which feels much more comfortable. I am on set 16/20 and will be curious to see how my teeth turn out in the end. So far they're not looking quite like the image I was given when I started but they do feel and look a little better.


Helpful Critical Review

starstarstar_borderstar_borderstar_border

Rozlyn Fischer

April 2nd, 2020 Waupaca, WI DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
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I feel it was easy to do, and very non expensive. However the end result was not the best. I feel they you have straightened out a bit more, and the fact my teeth don't touch on one side means I'll have to go in to get something done about it.


Reviews for Invisalign

Helpful Favorable Review

starstarstarstarstar

Stephanie Love

February 27th, 2020 Herriman, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I used Invisalign and absolutely loved it. It took about 9 months to straighten my teeth, but it totally worked. It fixed and closed the spaces in my teeth. I loved that I didn’t need braces. It was a great action for me.


Helpful Critical Review

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Holly Brogdon

February 12th, 2020 Los Angeles, CA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
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I've had invisalign for less than a week and I'm already having to make a second emergency trip to the orthodontist to replace broken brackets/ attachments. I've been as careful as I possibly could have been while removing my aligners and the attachment still keep falling off. The claim that you dont have to make any emergency trips to the ortho is 100% bs.


The Final Word

Pricing (Winner: Candid)

Candid offers two pricing options. You can either pay for treatment in one lump sum of $2,400, or you can pay a down payment of $399 and pay for the rest of your treatment with a monthly price of $99 per month for 24 months. Candid also accepts HSA and FSA payments. 

Invisalign doesn't provide much information on its pricing other than that it is similar to the cost of braces, which could be anywhere from $3,000 to $7,000. This is significantly more expensive than most invisible braces providers who typically charge under $2,500. However, Invisalign does note on its website that it accepts HSA and FSA payments, and monthly payment plans are available. 

Free initial teeth scan (Winner: Candid and Invisalign)

Both Candid and Invisalign offer free teeth scans for new patients. This way, you can determine if you're an eligible candidate for invisible braces. If you're not, you don't need to worry about paying Candid or Invisalign for your scan. You will only need to pay Candid and Invisalign if you decide to move forward with treatment. 

Treatment length (Winners: Candid and Invisalign)

Although treatment length will vary based on the customer, both Candid and Invisalign have an average treatment length of six months. This is similar to most other invisible braces providers on the market. 

At-home treatment option (Winner: Candid)

An important benefit that consumers often look for in invisible braces providers is the option to complete treatment at home with no required dental visits. This convenience is what a large majority of customers are looking for since a significant amount of invisible braces customers are adults with busy lives. Invisalign doesn't offer an at-home treatment option. If you're interested in Invisalign, you'll need to attend regular dental visits. 

Candid, on the other hand, offers a remote monitoring option. You can complete treatment at home without having to book and attend regular office visits. However, this doesn't mean you'll receive poor treatment; a Candid orthodontist still oversees your care and ensures you are on track throughout treatment and that you have what you need to complete treatment happily. You also will have only one assigned orthodontist, so the same orthodontist that creates your treatment plan will also be the one following up with you regularly until the end of your invisible braces process. It's convenient that you won't have to deal with a variety of different orthodontists throughout your treatment. 

For those customers who prefer a more hands-on treatment process, Candid also has studios where you can attend regular office visits and complete treatment by regularly seeing an orthodontist in person and going through the invisible braces process that way. Candid studios are available in these areas:

  • Atlanta, Georgia
  • Philadelphia, Pennsylvania
  • Austin, Texas
  • San Diego, California
  • Boca Raton, Florida
  • San Francisco, California
  • Boston, Massachusetts
  • San Jose, California
  • Chelsea, New York
  • Santa Monica, California
  • Chicago, Illinois
  • Scottsdale, Arizona
  • Columbus, Ohio
  • Seattle, Washington
  • Dallas, Texas
  • Tysons Corner, Virginia
  • Houston, Texas
  • Upper East Side, New York
  • Irvine, California
  • Washington, D.C.
  • Miami, Florida
  • West Hollywood, California

Teeth whitening offerings (Winner: Candid)

Most invisible braces companies offer teeth whitening as an additional service for its customers. That way, you can get a whiter and brighter smile while simultaneously straightening your teeth. Candid offers two types of teeth whitening solutions: a whitening pen and whitening foam. The whitening pen is $30 for a pack of three. The pack of three whitening pens lasts for about 60 days if you whiten your teeth once per day. The whitening foam is convenient if you want to put the whitening foam in your invisible aligners. You just put half a pump of the whitening foam into each aligner tray and wear them like normal. Many customers choose to put the whitening foam in at night so they don't have to worry about it during the day. You can also use the teeth whitening foam as an aligner cleaner up to four times a day. The whitening foam is $25 for a small bottle. 

Invisalign doesn't offer a teeth whitening option. This is unfortunate for customers looking to whiten their teeth during their invisible braces treatment. 

Cost of retainers (Winner: Candid)

On par with most invisible braces providers, Candid offers replacement retainers for $100. Unfortunately, Invisalign does not state on its website how much replacement retainers cost, so it's difficult to know how its pricing compares to other companies. However, Invisalign is typically more expensive, so its retainers are likely more than $100 per pair. 

Customer reviews (Winner: Candid)

Both Candid and Invisalign have impressive customer reviews with positive feedback, including great customer service, effective and straightforward treatment, and a quick turnaround on aligners. 

Candid's customer reviews are especially impressive because if the company receives customer complaints, Candid often replies to the customers and has an associate contact them directly to resolve the issue. This shows Candid cares about individual customers and makes it a point to settle customer concerns.

Candid vs. Invisalign — Which is best?

If you're wanting a more affordable price with an at-home treatment option, Candid is the better invisible braces provider for you. Invisalign is significantly more expensive and doesn't offer an at-home treatment plan. Candid also excels in additional areas, such as offering teeth whitening solutions and providing more transparent pricing information. 

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