Quizzle

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Quizzle

Identity protection services starting at $8 per month

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Quizzle was founded in 2008 in an effort to create a space where people could come to get answers about the mysterious aspects of credit reports and receive identity theft protection. The company has grown significantly in its short time in business, so much so that Bankrate, Inc. acquired Quizzle as a subsidiary in 2015. Quizzle strives to encourage customers to check their credit score and credit reports which is why the company allows customers to obtain a free VantageScore credit score as well as a TransUnion credit report every three months. Quizzle offers identity theft protection in order to help consumers protect their credit reports and credit scores from the consequences of identity theft.

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6.7

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--

Insufficient
Reviews

The Good

  • Identity Theft Insurance
  • Customer Service Availability
  • Credit Reports

Identity Theft Insurance

Quizzle provides consumers with up to $1 million in identity theft insurance coverage. In the event of an identity theft attack, this policy covers costs, lost wages, legal defense fees and expenses, and electronic fund transfer reimbursements. The company recognizes that identity theft can take a major toll on a customer's personal finances and credit score which is why it provides an Identity Protection tool for customers who fall victim to identity theft. 

Customer Service Availability

Quizzle's customer service team is available 24/7 to provide customers with help and assistance around the clock.

Credit Reports

Quizzle offers an option that allows consumers to receive a free credit report every month, which helps them monitor activity and stay on top of any changes. The company strongly encourages each customer to regularly check their credit report and score in addition to receiving identity theft protection services. 

The Bad

  • Limited Recovery Services
  • No Mobile App
  • Limited Communication Channels 
  • Lack of Website Information

Limited Recovery Services

Quizzle primarily focuses on financial identity recovery and does not offer medical or tax identity recovery services.

No Mobile App

While some identity protection companies offer a mobile app so that customers can access their accounts on the go, Quizzle does not.  

Limited Communication Channels 

For those who are not yet Quizzle customers, the only way to contact the company is through email, which is typically much slower than by phone or live chat. 

Lack of Website Information 

Quizzle does not disclose as much information regarding its identity theft protection monitoring services in comparison to other companies in the identity theft protection industry. Customers may find they do not have a complete understanding of what the company has to offer regarding identity protection. 

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The Bottom Line

Quizzle appears to offer free service identity theft insurance, free credit reports from major credit bureaus, a free VantageScore credit score, a long-term strategy for preventing identity theft, and around-the-clock customer service. The company also seems to provide customers with a way to dispute errors with credit bureaus in order to improve credit scores. Unfortunately, Quizzle's identity recovery services appear to be limited, non-customers can only contact the company through email, and the company's website is lacking important information. 

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User Reviews

2.3

2 Reviews

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Denise Hudson
February 23rd, 2016 West Bloomfield, MI

Quizzle does not make customer contact easy to make. The score is appreciably lower than my FICO which is what is used when evaluating credit.

Helpful?
Mike Denson
April 20th, 2015 Denver, CO

I am researching all the available ID Protection options. I currently use Quizzle Pro+ and so far haven't found any others that seem to give me much more for the money. Quizzle does not offer a computer anti-virus, but I already use free software fort that and the cost $11/mo seems a value compared to others.

Helpful?