Founded in 2001 and headquartered in Ada, Oklahoma, IDShield is a division of LegalShield and provides identity theft protection to millions of people. IDShield offers its services to individuals and organizations across the country and is one of the nation’s leading providers of legal safeguards.

The Good

  • Individual and family plans
  • Monitoring services
  • Recovery services
  • Service guarantee

Individual and Family Plans

LegalShield IDShield offers identity protection plans for both individuals and families. The Individual plan is priced at $9.95 per month and covers one person, while the Family plan is priced at $19.95 per month and covers one person, their spouse, and up to eight children.

Monitoring Services

In order to best protect its customers’ identities, LegalShield IDShield provides several monitoring services, including credit monitoring, internet monitoring, financial account monitoring, and social security number monitoring. If any suspicious activity is detected, LegalShield IDShield will issue a fraud alert to the customer. The company also has the ability to perform credit freezes.

Recovery Services

In addition to monitoring services, LegalShield IDShield also offers a number of identity restoration services to help customers in the event of theft. The company provides financial, medical, and criminal identity recovery, as well as limited power of attorney and lost wallet assistance.

Service Guarantee

LegalShield IDShield offers a $5 million service guarantee that acts as insurance by covering and reimbursing customers for expenses in the event of identity theft.

Learn more about IDShield

The Bad

  • Lack of antivirus software

Lack of Antivirus Software

Unfortunately, LegalShield IDShield does not provide its customers with antivirus software to protect the sensitive data on their personal computers from hackers and viruses.

The Bottom Line

LegalShield IDShield offers both individual and family plans, several identity protection and recovery services, and a $5 million service guarantee. However, the company does not provide its customers with antivirus software.

More Information

Price Breakdown

LegalShield IDShield’s Individual package costs $9.95 per month and covers one person, while its Family package costs $19.95 per month and covers one person, their spouse, and up to eight children. Both packages include the following benefits:

  • Social security number monitoring
  • Credit card monitoring (up to 10 cards)
  • Bank account monitoring (up to 10 accounts)
  • Credit monitoring
  • Credit score tracking
  • Payday loan monitoring
  • Court records monitoring
  • Internet scanning
  • Credit freezes
  • Fraud alerts
  • Sex offender searches
  • Lost wallet assistance
  • 24/7 consultations and advice
  • Full-service restoration
  • $5 million service guarantee

Contract Details

In no way does the following summation strive to compensate for reading the actual terms of service or contract provided by LegalShield ID Shield. Please refer to the company’s website to read these documents in their entirety.

Information Collected

LegalShield IDShield collects non-public information about members through online applications and transactions with the company and its affiliates. LegalShield IDShield may collect the following information from its customers:

  • Name
  • Address
  • Social security number
  • Payment instructions

Company History

Founded in 2001 and headquartered in Ada, Oklahoma, IDShield is a division of LegalShield and provides identity theft protection to millions of people. IDShield offers its services to individuals and organizations across the country and is one of the nation’s leading providers of legal safeguards.

Frequently Asked Questions

What is identity theft?

Identity theft occurs when someone’s personal information is used by another to commit fraud and theft.

How much do LegalShield IDShield’s services cost?

LegalShield IDShield’s Individual plan costs $9.95 per month, while its Family plan costs $19.95 per month.

Does LegalShield IDShield allow me to protect my whole family?

Yes, the company offers a family plan.

How does LegalShield IDShield protect my identity?

LegalShield IDShield protects its customers’ identities through credit monitoring, internet scanning, financial account monitoring, social security number monitoring, credit freezes, and fraud alerts.

Does LegalShield IDShield provide identity theft insurance?

Yes, the company provides its customers with a $5 million service guarantee.

Does LegalShield IDShield monitor my bank accounts?

Yes, LegalShield IDShield offers financial account monitoring.

Does LegalShield IDShield offer any promotions?

No, the company typically does not offer promotions.

How can I contact LegalShield IDShield?

Consumers may contact LegalShield IDShield by phone 24/7 at 1-888-494-8519.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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202 LegalShield ID Shield Reviews

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  1. User Score

    10

    January 31st, 2017 Parkville, MD

    LegalShield and IDShield give me and my family total peace of mind as members. We love it.

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    1

  2. User Score

    10

    December 6th, 2016

    Contacted me when they felt my review was neccessary.My identity was comramised and fixed it
    PEACE OF MIND AND SECURITY GOOD TO HAVE

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    4 1

  3. User Score

    10

    November 8th, 2016

    What an amazing value to protect my entire family for portion of the Cost for anything else in the industry

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    6

  4. User Score

    10

    October 1st, 2016 District Heights, MD

    For what the service does, it’s a Great service for the cost. Used it on so many occasions and loved the outcome. Will Highly recommend the company and the service any day of the week. Wouldn’t find myself without this service. It simply amplifies my voice. Love it.!!!

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    7

  5. User Score

    10

    September 30th, 2016 Morrisville, PA

    Fraud Investigator answered all my questions about the Yahoo breach and gave me 3 great tips to help protect my information and review my email account for suspicious activity.

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    Was this review helpful?
    3

  6. User Score

    10

    August 27th, 2016 Vallejo, CA

    They are exceptional,, smart, know their products and go the extra mile to service you.
    Can get your credit score daily, only company that has licensed investigators, 5 million dollars guarantee, and what they monitor is so much more extensive , in depth, than you mentioned that their competitors do do the industry justice. In fact only about 25% of your information is correct, the rest is so outdated, you should really check your facts!

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    11 1

  7. User Score

    10

    August 12th, 2016 Jacksonville, FL

    They have been great at answering questions along with advise and the following through to completely restore my name.

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    Was this review helpful?
    9 1

  8. User Score

    10

    August 11th, 2016 Humble, TX

    I love ID Shield. Great service and coverage. Better than anything else out there.

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    Was this review helpful?
    7 2

  9. User Score

    0

    July 28th, 2016 Hialeah, FL

    Even though I’ve been a member for over 10 years, one payroll screw was enough to “lock” the account until it was paid.

    This is a horrible company!!!! It’s totally insensitive, unprofessional and absolutely does not value anyone’s patronage.

    Find another company as soon as you can! I sure am.

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    Was this review helpful?
    5 15

  10. User Score

    10

    July 24th, 2016 Normal, IL

    Once you learn how to use the service, it flipping’ rocks. Ask enough questions and ask the attorneys how they would use it themselves.

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    11

  11. User Score

    3

    July 15th, 2016 Roanoke, VA

    The services is pretty useless they say they will advocate for credit reports against but if you happen to disagree with the credit cards report then tough shit, they do nothing beyond investigating this even if it damages your credit score. I had this service for 12 years and dropped after this situation occured.

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    4 11

  12. User Score

    10

    July 15th, 2016

    Because Inhad this product Inwas notified that my email have been hacked and I didn’t even know. They told me I needed to change my password to avoid further damage. Great service

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    12 1

  13. User Score

    10

    July 2nd, 2016 Saint Clairsville, OH

    Simply the best value for the money and the 5 million dollar guarantee is far more then any others offer.

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    8 1

  14. User Score

    10

    June 29th, 2016 Tustin, CA

    I have had LegalShield for 20 years and have used it a number of time over the years. It helped my friend daughter restore her identity so she could get a scholarship which she was told she didn’t qualify because someone else received state funds in her name when she was in high-school. She had no idea this had happened. Now she is a sophomore at USC with a full academic scholarship and grants and loans from the government after her name was cleared.

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    18

  15. User Score

    0

    June 23rd, 2016 New York, NY

    Since signing up with IDShield to protect my identity, the only interaction I’ve had with the company has been a flood of spammy email marketing from them trying to sell me deals that have nothing to do with identity protection. Subject line of the latest email form them was “Today Only! $25 Restaurant.com Certificates for $3.”

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    19 8

  16. User Score

    10

    June 3rd, 2016

    Left lifelock and went to legalshield… service and action was fast and resolved issue almost immediately

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    Was this review helpful?
    23 1

  17. User Score

    0

    June 3rd, 2016 Eustis, FL

    I have been trying to cancel this account for weeks, they do not answer e mails

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    Was this review helpful?
    14 3

  18. User Score

    3

    June 1st, 2016 Kernersville, NC

    Signed up for the service. The process was great, smooth, no issues until the end. I received an email with my membership number and was advised to register the first time with it. When I did, it continues to inform me they cannot process my request…..but they were quick to take my money! Oh, and of course they are closed and couldn’t speak to me about it. I think I want my refund! This is definitely not a good start!

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    20 2

  19. User Score

    0

    May 12th, 2016 Townville, SC

    This company is horrible. I paid them for 6 plus years and when I need simple estate planning like wills and a trust they were simply awful to deal with.

    Save your self time and money Go to someone else

    Customer service and home office are worthless and of no help to you the client. This firm only wants your money.

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    19 7

  20. User Score

    0

    April 7th, 2016 Jasper, TN

    I called to sign up but couldn’t get a live person on the phone. That scares me

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    21 4