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IdentityForce

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35 User Reviews

6.7

Overall Score

Founded in 1978, IdentityForce provides comprehensive identity theft protection services to individuals, businesses, and government agencies. 

The company strives to provide an intuitive user experience, easy enrollment, and a U.S.-based call center staffed by caring and responsive agents who speak multiple languages.

IdentityForce's protection services include 24/7 financial and credit monitoring services, bank and credit card activity alerts, privacy tools for credit reports and credit scores regarding all three major credit bureaus, identity restoration, and identity theft insurance.

Those interested in trying the company's services can obtain a 14-day free trial. 

Overall, IdentityForce strives to protect its customers from identity thieves by providing "first-class customer services from live, trained experts" along with keeping customer privacy and information as secure as possible.

Keep reading our full review to learn more about the company's identity protection services and to see verified IdentityForce reviews from customers. 

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The Good

  • Identity Protection
  • Recovery Services
  • Insurance
  • Plans and Transparent Pricing
  • Online Educational Resources
  • Mobile App

Identity Protection

As far as identity theft protection goes, IdentityForce does a good job of offering several monitoring services to better protect customers' identities from theft.

The company provides a 14-day free trial, triple-bureau credit monitoring, financial account monitoring, social security number monitoring, payday loan monitoring, and more. Identity theft cases and data breaches have proven that having identity protection can be worthwhile.

IdentityForce promises to send customers real-time alerts if any suspicious activity is detected. The type of real-time alerts sent to customers includes bank and credit card activity alerts, smart social security number alerts, junk mail opt-out, identity threat alerts, and identity fraud alerts.

IdentityForce also provides customers with a two-factor authentication which gives members a second form of authentication (a verification code) that is often delivered by phone, email, or text.

Recovery Services

IdentityForce offers a number of full-service restoration services, including financial, medical, and criminal identity recovery to members who become identity theft victims. Additionally, the identity theft protection service will help customers cancel cards and replace documents in the event of a stolen or lost wallet.

IdentityForce also provides toll-free customer service to help with identity restoration. These identity theft recovery services are only offered to customers who have fallen victim to identity theft while using IdentityForce services.

IdentityForce has Certified Protection Experts who are available around-the-clock and are set to handle all paperwork and phone calls that accompany identity theft restoration.

Insurance

IdentityForce customers can rest assured that they will be covered if they become a victim of identity theft; the company offers up to $1 million in insurance that reimburses customers for expenses related to the theft.

According to the IdentityForce website, this customer insurance policy assists in recovering "out-of-pocket expenses and lost wages when your identity is stolen".

Plans and Transparent Pricing 

The company offers a few different identity protection plans that range from $17.95 to $23.95 per month. These IdentityForce plans include the UltraSecure plan and the UltraSecure+Credit plan. 

According to the IdentityForce website, the UltraSecure plan includes a variety of identity monitoring services including advanced fraud monitoring, court records monitoring, and more. 

In addition to monitoring services, the IdentityForce UltraSecure plan also provides bank account and fraud alerts, control tools and protection (including lost wallet protection, two-factor authentication, medical fraud protection, and PC protection tools), as well as all recovery options.

The UltraSEcure+Credit plan includes all of the same features as the UltraSecure plan along with three-bureau credit monitoring, credit reports and credit report updates, credit scores, credit score tracker, and credit score simulator. All pricing is transparent and can be easily found on the IdentityForce website.

Additionally, IdentityForce offers a ChildWatch service that includes identity monitoring, a smart social security number tracker, social media identity monitoring, identity restoration, and up to $1 million in identity theft insurance. 

IdentityForce also provides protection services to businesses and organizations. 

Online Educational Resources

The identity theft protection company offers helpful educational resources on its website like videos, brochures, product comparisons, white papers, quizzes, ebooks, a blog, and much more.

These resources cover topics like digital identity protection, data breach technology and information, credit protection, how to spot fraudulent activity, identity fraud, and identity theft, etc.

Mobile App

IdentityForce has a mobile app that account members can use while on-the-go to keep a peace of mind. 

This mobile app can help customers stay updated on suspicious activity while they are traveling within or outside of the United States. According to the company's website, "members played a pivotal role in the design and development of IdentityForce Mobile."

Those who have the IdentityForce mobile app can view alerts and social media monitoring service updates and can get immediate access to their credit score along with tips.

Additionally, the company website states that customers can use facial recognition, two-factor authentication, and touch ID to access the IdentityForce mobile app. 

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The Bad

  • No Assistance with Pre-Existing Conditions
  • No Anti-Virus Software Included 

No Assistance with Pre-Existing Conditions

Unfortunately, IdentityForce does not offer recovery assistance to consumers with pre-existing identity theft conditions while some other companies in the identity theft protection industry do offer this service.

Those with pre-existing identity theft conditions may want to consider other identity protection service options in regards to recovery and restoration. The lack of assistance with pre-existing conditions may drive customers away from using the company's services.

No Anti-Virus Software Included 

IdentityForce does not provide any anti-virus software or anti-phishing software that many other identity protection companies offer. IdentityForce customers must seek outside software and purchase it on their own. 

The lack of anti-virus and anti-phishing software leaves customers with some vulnerability to identity thieves when it comes to their personal computers. 

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The Bottom Line

IdentityForce offers several advanced identity protection services and restoration services in addition to up to $1 million in identity theft insurance. 

The company also provides customers with a 14-day free trial, two-factor authentication, transparent pricing and plans, fraud alert notifications, and an extensive list of monitoring services. Additionally, customers are offered access to the IdentityForce app which they can use to stay in the loop when they travel. 

With the UltraSecure+Credit plan that IdentityForce offers, customers are able to significantly enhance their credit protection and personal information security which is something they wouldn't be able to do with some other identity protection companies and services.

Unfortunately, the identity theft protection company does not seem to provide assistance with pre-existing identity theft conditions and does not appear to offer anti-virus software to customers.

IdentityForce does have some aspects you should consider and we recommend that you read IdentityForce reviews before signing up with its identity protection services, however, this company is a good option to choose if you want to protect your identity and personal information.

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Star Rating

3.5

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35 Reviews

Review Breakdown

5 grade

40%

4 grade

23%

3 grade

6%

2 grade

9%

1 grade

23%

Sentiment Criteria

Value

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Jennifer Corona, CA

I've only had Ultrasecure + for one month and I already love the included anti-keystroke logging software, and the warnings when I am potentially being directed to a "phishing" website. I also love the ability to delete my personal info from showing up on public websites. They do it all for you. I also love that they are protecting my Medical insurance/ID Number. I don't believe the other top companies do this yet, and this is the top reason I have dropped my former ID protection choice and have gone with Identity Force. They literally write a letter for you (after you fill out a few fields), for you to print and submit it to your health insurance carrier, requesting an EOB (Explanation of Benefits) for all services rendered for the past year (so you will know if anyone has been using your medical insurance number and deriving benefits). So far, I love it.

6 years ago

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Melissa L.

I was out of the country on vacation when I received an alert that the credit card I was using may have been compromised. I called customer service and they were VERY helpful. I had done my research on identity protection companies and read many reviews, I'm so happy that I chose IdentityForce to protect my family, their service passed the test!

6 years ago

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Ken Las Vegas, NV

Great customer service.

6 years ago

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Peggy Fort Myers, FL

Best identity theft protection.

6 years ago

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Paul Johnson City, TN

Very solid product. With so many data breaches, everybody should be protected against identity theft.

6 years ago

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Joanna T. Framingham, MA

I received an alert to my phone. Way to go Identity Force – I feel totally protected :-)

6 years ago

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Chris Framingham, MA

With all the recent data breaches, having Identity Force makes me feel much more secure!

6 years ago

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Carrie Beauto

The only reason to pay for an identity theft service is to have someone else clean up the mess when you're a victim. Identity Theft Shield does that. With credit monitoring and paying attention to our accounts, an insurance policy is a non-issue. Because if you report invalid charges or new accounts in a timely manner, financial institutions cannot hold you financially responsible.

6 years ago

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Patrick Framingham, MA

I love the fact that I can pull my reports 4 times each year!

7 years ago

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Steve Williamsburg, OH

My wife and I have been using this company for about a year and a half now and they have never failed to send both monthly alerts and updates on our ID risks. We also did alot of research ahead of time and found that Identity Force was one of the most trusted ID protection companies. Very satisfied!

7 years ago

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Matt Carson Boston, MA

After much research, I found out that this is one of the few companies (may be the only one) that offers insurance in NY.

7 years ago

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Shannon Cumming, GA

I have been using Identity Force since January 15th of this year and really like the fact that I get quarterly credit reports and scores from all three of the major bureaus. I shopped several companies on-line and could not find another that provides as many unique features as Identity Force. In my opinion it is extremely important to view your credit report a minimum of 4 times a year. I would highly recommend their UltraSecure +Credit product to anyone.

7 years ago

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Jim Watertown, MA

I have a few friends that joined Identity Force. They love the service and suggested I join to protect myself, and my wife and kids. I have had a great experience so far. The alerts are on target and their customer service people know their stuff.

7 years ago

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Leigh Framingham, MA

I did a ton of research before choosing Identity Force, I had this service for over 2 years now, I am very happy with the service!

7 years ago

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