ID TheftSmart is an identity protection service offered by Kroll Inc. and Mercer Health Benefits Administration LLC. ID TheftSmart offers several identity protection services and identity theft insurance, but the company's recovery services are lacking.
When it comes to identity protection services, ID TheftSmart has a lot to offer. The company provides its customers with credit monitoring from all three major bureaus (Experian, Equifax, and TransUnion), black market internet scanning, and social security number monitoring. If ID TheftSmart detects any suspicious activity, it will issue a fraud alert to the customer.
In addition to three different individual plans, ID TheftSmart also offers family plans.
ID TheftSmart offers little in the way of identity restoration. The company does not offer lost wallet assistance or provide help with financial, medical, criminal, or tax identity recovery. Additionally, it is unclear whether or not ID TheftSmart will assist with pre-existing conditions or provide limited power of attorney.
Consumers looking to protect sensitive information on their personal computers will not have much luck with ID TheftSmart; the company does not offer antivirus software.
ID TheftSmart lacks a significant amount of information on its website including insurance, plan and pricing options, etc. Customers must submit a form or contact the company for more information.