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Complete ID

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593 User Reviews

9.9

Overall Score

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Gary B New Lenox, IL

I was very disappointed that I couldn't add my wife, only one person per membership number.

2 years ago

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Reply from Complete ID

Hi Gary. It seems you’ve been given some misinformation, we apologize for that. If you would kindly provide the phone number used when you called us, we will make sure to teach our representative the correct answer to your question. Primary and Affiliate Members receive one free Household Card for anyone over the age of 18 and living at the same address. Household Cardholders will be asked to present proof that they live at the same address as either the Primary or Affiliate Member. Contact Costco Membership at 1-800-774-2678 to discuss your plan. Your wife can have her own card on your Costco membership for no extra cost. Once she has her own card attached to your membership, she will be able to enroll in the Complete ID Monitoring. Hopefully, once completed we will earn more stars! Thank you. - Dorothy

Jul. 30th, 2019

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Ray Ekhaml Pocatello, ID

Took time & effort to understand my request

11 months ago

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Reply from Complete ID

Thank you for your sharing your experience with us. We will review your call to learn how to improve. -Julie.

Sep. 18th, 2020

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