Citigroup ID Protection

Citigroup ID Protection

Founded in 1812, Citigroup is one of the largest banks in America. In addition to banking and credit card services, the company also offers identity theft protection at no cost to existing customers.

Rank Chart Our Score User Score
#1 6.8 8.0 Read Review
#2 6.2 8.9 Read Review
#3 6.1 3.9 Read Review
#9 4.2 9.0 Current

The Good

  • No Cost for Customers
  • Triple-bureau Credit Monitoring
  • Lost Wallet Assistance

No Cost for Customers

Existing Citigroup members can take advantage of the company's identity protection services at no additional cost.

Triple-Bureau Credit Monitoring

Citigroup offers credit monitoring from all three major bureaus-Experian, Equifax, and TransUnion.

Lost Wallet Assistance

In the event of a lost or stolen wallet, Citigroup provides assistance with canceling cards and replacing documents.

The Bad

  • Lack of Services
  • No Identity Theft Insurance

Lack of Services

Citigroup's identity protection plan is lacking several services, including internet scanning; social security number monitoring; medical, criminal, and tax identity recovery; limited power of attorney, and antivirus software.

No Identity Theft Insurance

Citigroup does not provide its customers with identity theft insurance to cover them in the event of identity theft. Want to know which identity theft companies are top rated? Click Here

The Bottom Line

Citigroup identity protection is free for existing customers and includes triple-bureau credit monitoring and lost wallet assistance. However, the company does not offer a number of other important identity protection services and does not provide identity theft insurance.

View Best Identity Theft Companies

1 Citigroup ID Protection Reviews

1. Select Your Rating


2. Subject For This Review * (Select all that apply)

0 characters

3. Review Validation*

Best Company

Thanks for submitting your review!

Your review will be moderated by our team within 48 hours and, if approved, will be published. You can see the status of your review within your account at anytime.

Best Company

Thanks for submitting your review!

Next Step: Verify your email

We have sent a verification email to the following email address:

After you verify your email, your review will be moderated by our team within 48 hours and, if approved, will be published

Sort By:
  • User Score


    February 12th, 2017 Saginaw, MI

    Citi identified a attempted identity theft, someone tried get a Citi platinum card using my info. After detecting they gave superb help in walking me through all the steps I need to take. They stayed on the phone while credit rating company placed a fraud alert to prevent further attempts.

    Was this review helpful?

    2 0