Paycor vs ADP

Jenna Vasquez
Jenna Vasquez | Contributor

On paper, ADP and Paycor are pretty evenly matched. Both platforms offer a variety of HR solutions. Both have multiple decades of experience in the HR industry. The main difference is ADP serves everything from small businesses to enterprise level companies while Paycor focuses on small to medium-sized businesses. 

However, customer reviews show a larger difference between the solutions. ADP averages a 3.4 star review while Paycor only has a 1.5 star rating. Poor reviews does not always mean a poor product. If a company has a below average customer review rating, we strongly recommend performing thorough research on the company and product before making a purchase. Have detailed conversations with the sales agent and don’t be afraid to ask difficult questions. If you are not confident an HR software platform will work for your business, look for other solutions.

Paycor logo
#5 Paycor
3.1 Overall Score
1.3
star star_half star_border star_border star_border
(68)
ADP logo verified_user
#1 ADP
7.2 Overall Score
3.7
star star star star_half star_border
(128)

Overview

Paycor

Time in Business

Undisclosed

ADP

73 Years

Ratings

Paycor

Overall Score
3.1 of 10
Review Score
1.3
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Value for Money
1.7
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Quality of Product or Service
1.6
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Company Trustworthiness
1.4
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Likely to Recommend
0.6 of 10

ADP

7.2 of 10
3.7
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3.5
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3.5
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3.7
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6.2 of 10

Reviews

Paycor

Number of Reviews
68
Review Breakdown
1.3
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5 star
3%
4 star
0%
3 star
1%
2 star
9%
1 star
87%

ADP

128
3.7
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5 star
48%
4 star
21%
3 star
2%
2 star
3%
1 star
25%

Reviews for Paycor

Helpful Favorable Review

star star star star star

Jane Jacksonville, FL

I have used Paycor for 9 years and love how they keep adding functionality without billing me like my previous provider did. The support we get is unmatched! Couldn't imagine using a different solution.

3 years ago

Helpful Critical Review

star star_border star_border star_border star_border

Rhonda Pierce Morristown, TN

This is the absolute worst payroll company I've ever worked with. When calling customer service, it's a major production to get anything resolved. They find the most complicated way to solve anything (when they can actually solve it). I DO NOT recommend this, especially for a manufacturing payroll service. We have been trying for over a year to get shift premiums to calculate correctly, and still no resolve. DO NOT USE PAYCOR!!!

2 weeks ago

Reviews for ADP

Helpful Favorable Review

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Review Source

star star star star star_border

Alicia Mesa, AZ

I have used ADP in the past in conjunction with my work and was pleased with the experience overall. I think there were a lot of options for companies to choose from with information that they wanted to include in that location. For the most part, everything was easy to use and easy to find. The biggest suggestion I would have would be to match the app with the website, there seemed to a little bit of a disconnect between the two, making it hard to track punches in and out.

3 months ago

Helpful Critical Review

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Kate Finch

If I could give zero stars I would. ADP made an error on our employees W-2 and all our employees have asked them, in vain, to make the correction and to date, a month after the deadline, they have completely ignored our requests - so none of us can file our taxes. It’s utterly disgraceful that they can’t get their act together and do what is legally required of them!

2 months ago

The Final Word

How do you decide between two solutions that seem very similar on paper? The best way is to utilize the sales agent. Do your research and come prepared to every meeting with questions. Talk about the specific challenges you’re facing and ask how their software can solve it. 

Services and Features

The best way to evaluate features is to see them in action. Take advantage of demos and free trials; they give you the opportunity to see how the software functions in real-life situations. ADP offers a free trial of its payroll feature. Paycor doesn’t have any information about a free trial on its website, but it does have a guided walk through of the product.

Mobile Applications

Mobile applications are becoming increasingly important as the next generation enters the workforce. Employees are used to being able to access everything from mobile devices.

  App Store Rating Google Play Rating
ADP 4.7 (1.2 million reviews) 4.4 (200,000+ reviews)
Paycor 4.7 (13,000+ reviews) 4.6 (18,000+ reviews)

 

Business Growth

Whatever HR software solution you choose should be able to grow with your company. Before deciding which solution works best for you, look at your growth projections for the next three to five years. Both ADP and Paycor serve small to medium-sized businesses. However, if you’re expected to grow beyond that, ADP serves large and enterprise level businesses.

Top Choice

ADP Logo
ADP

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