Paycor vs ADP

Whitney Troxel
Whitney Troxel | Contributor

On paper, ADP and Paycor are pretty evenly matched. Both platforms offer a variety of HR solutions. Both have multiple decades of experience in the HR industry. The main difference is ADP serves everything from small businesses to enterprise level companies while Paycor focuses on small to medium-sized businesses. 

However, customer reviews show a larger difference between the solutions. ADP averages a 3.4 star review while Paycor only has a 1.5 star rating. Poor reviews does not always mean a poor product. If a company has a below average customer review rating, we strongly recommend performing thorough research on the company and product before making a purchase. Have detailed conversations with the sales agent and don’t be afraid to ask difficult questions. If you are not confident an HR software platform will work for your business, look for other solutions.

Paycor logo
#5 Paycor
4.8 Overall Score
1.3
star star_half star_border star_border star_border
(52)
ADP logo verified_user
#1 ADP
8.2 Overall Score
3.5
star star star star_half star_border
(103)

Overview

Paycor

Monthly Price

Consultation

Time in Business

31 Years

ADP

N/A

72 Years

Ratings

Paycor

Overall Score
4.8 of 10
Review Score
1.3
star star_half star_border star_border star_border
Value for Money
1.8
star star star_border star_border star_border
Quality of Product or Service
1.7
star star_half star_border star_border star_border
Company Trustworthiness
1.4
star star_half star_border star_border star_border
Likely to Recommend
0.7 of 10

ADP

8.2 of 10
3.5
star star star star_half star_border
3.4
star star star star_half star_border
3.5
star star star star_half star_border
3.7
star star star star_half star_border
6.1 of 10

Reviews

Paycor

Number of Reviews
52
Review Breakdown
1.3
star star_half star_border star_border star_border
5 star
4%
4 star
0%
3 star
0%
2 star
10%
1 star
87%

ADP

103
3.5
star star star star_half star_border
5 star
47%
4 star
17%
3 star
3%
2 star
4%
1 star
30%

Reviews for Paycor

Helpful Favorable Review

star star star star star

Jane Jacksonville, FL

I have used Paycor for 9 years and love how they keep adding functionality without billing me like my previous provider did. The support we get is unmatched! Couldn't imagine using a different solution.

3 years ago

Helpful Critical Review

star star_border star_border star_border star_border

Liana Thulander Fall River, MA

Paycor is the worst choice I've made in my entire professional career. The software is ok, however they have NO CUSTOMER SERVICE for which to help when you hiy a snag. THEY NEVER ANSWER EMAIL and will have you wait forever on hold. I strongly advise you to look at alternatives. You will regret this choice.

7 months ago

Reviews for ADP

Helpful Favorable Review

star star star star star_border

Tammy Koch St Louis, MO

ADP has been the HRIS for the companies I've for. I've been on both sides of the user interface as an HR Coordinator and as a staff member. It's fairly user friendly but I would say it can be a bit cumbersome for data entry of new employees at times.

1 month ago

Helpful Critical Review

star star_border star_border star_border star_border

Jeff Owens Castle Rock, CO

Worst company ever. Avoid ADP and go with any other company. We just transferred to Heartland payroll, but use anyone else beside ADP. We have had late tax payments because of ADP, we are on hold for 45 minutes every time, there is no email support. We are trying to cancel service, but they keep on billing us. Do not use ADP.

1 year ago

The Final Word

How do you decide between two solutions that seem very similar on paper? The best way is to utilize the sales agent. Do your research and come prepared to every meeting with questions. Talk about the specific challenges you’re facing and ask how their software can solve it. 

Services and Features

The best way to evaluate features is to see them in action. Take advantage of demos and free trials; they give you the opportunity to see how the software functions in real-life situations. ADP offers a free trial of its payroll feature. Paycor doesn’t have any information about a free trial on its website, but it does have a guided walk through of the product.

Mobile Applications

Mobile applications are becoming increasingly important as the next generation enters the workforce. Employees are used to being able to access everything from mobile devices.

  App Store Rating Google Play Rating
ADP 4.7 (1.2 million reviews) 4.4 (200,000+ reviews)
Paycor 4.7 (13,000+ reviews) 4.6 (18,000+ reviews)

 

Business Growth

Whatever HR software solution you choose should be able to grow with your company. Before deciding which solution works best for you, look at your growth projections for the next three to five years. Both ADP and Paycor serve small to medium-sized businesses. However, if you’re expected to grow beyond that, ADP serves large and enterprise level businesses.

Top Choice

ADP Logo
ADP

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